I rarely leave negative reviews, but I feel compelled to share my experience to help others. If…read moreyou're looking for a periodontist who prioritizes empathy and personal attention, I cannot recommend Dr. Felts Randall based on my experience. The approach during my visit with Chattanooga Periodontics & Dental Implants, particularly with Dr. Felts Randall, was extremely impersonal, rushed and uncaring. I chose not to return. Also, the clinic participates with my dental insurance, however I received a bill as if I was a self-pay. The issue was corrected only after I pointed it out, mailed only the correct discounted amount, and told the clinic that I could report this to my dental insurance and the insurance commissioner. As contrast, I went to another local periodontal clinic (near Gunbarrel) where the two doctors truly listened, showed genuine concern for my comfort and needs, and made the entire experience positive and reassuring. I left feeling valued and confident in their care.

I'm very disappointed with my experience at this office today after an unexpected $180 bill for a…read morereferral visit. I visited Chattanooga Perio for the first time today after I received a referral from another doctor. When I originally called to setup an appointment, I gave them my insurance information over the phone during the appt setup process. Upon arriving for my appointment today, I handed my insurance card to the woman up front who noted which insurance I had and made a copy of it. I wasn't given any estimate for service, any approximate cost to expect for the visit, and was not told until the end of the visit that they don't take my insurance. Instead, at the conclusion of my visit, I was handed a bill for $180 for the visit, was then told my insurance isn't accepted and was talked down to when I expressed my surprise at the bill and asked if they offered a cash discount. It is incredibly unprofessional to be condescending toward a patient about financial matters when your office failed on two accounts to inform the patient that their insurance would not be accepted. I find it extremely rude and inconsiderate to not inform someone that their insurance isn't accepted and to not provide some kind of expectation for what the cost might be out of pocket. An unexpected $180 for a referral isn't a small expense and it's immensely frustrating to be treated as if the unexpected expense is somehow a burden on the employee. This also seems like a very high fee for the visit I experienced. Half of the charge was for 3 photos that were taken on a regular digital camera, which again I wasn't given a choice about, nor was I made aware that there would be a $90 charge for these photos. The rest of the exam consisted of 40 minutes of me waiting, 10 minutes of the doctor looking in my mouth and 10 minutes explaining the work they recommended. Had I known that none of this would be covered, I would have simply gone to another periodontist that was covered by my insurance. I don't recommend this office at all and I really don't trust them. I hate writing negative reviews, but I would hate for this to happen to someone else too. Please find another periodontist office that cares about their prospective patients and does not treat them as if their financial concerns are an annoyance.

I've been going to River Valley since 2012. I've stayed because Kim is an excellent hygienist…read more I've had 4 crowns at exorbitant costs. I have Blue Cross and have been in network. Each time I pay the 60% I get an additional bill from River Valley for almost $600.00. The office manager "Christine" has told me that they have she has to bill with another name for in network. Today she told me she would cancel my next appointment rather than take care of the ongoing "out of network" dilemma. Be careful in choosing this practice for your dental needs. It is more like a car dealership and the office manager is definitely not an asset to the practice or the patients who have trusted their dental needs for 14 years.

Very attentive and caring doctor! My experience has been pretty good so far, I felt comfortable…read moreduring my treatment even though I have really bad anxiety at the dentist. I would recommend Dr. Hamontree to my friends and family.

Dr. Chamberlain has the best chair side manner. I was in and out in no time! Staff was extremely…read morefriendly!

Love Dr. Chamberlain. Quick. Thorough. And caring. Need to give props to my hygienist, Kim, as…read morewell. She is a walking encyclopedia on dentistry and makes me laugh the entire time I am there--no, she isn't hitting me with the nitrous oxide, but just her wicked humor. :)

Dr. Clark is amazing. I have extreme anxiety and his super relaxed environment and how he handles…read moreit is perfect! Sherry at the front desk is just as amazing, caring, and kind. I highly recommend this practice!

What a great practice! It's hard to pick a dentist when you are new to a city, but we picked a…read morewinner. Our whole family sees Dr. Clark and his staff. My daughter had her first dental exam and cleaning at age 3, and they were wonderful to her! Molly was very patient and encouraging and Dr. Clark is awesome. Everyone in the office is friendly. So glad we chose Clark Dental Studio!

The day started out like nails on a chalkboard -- my crown popped off while biting a piece of…read morecheese. They don't make cheese like they used to. The cheese was fresh. The crown was 30 years old. Jo Payne came in and did his thing. He has more experience than Jimi Hendrix. The fix was in. It was a glue job. I left with more money in my pocket than anticipated.

This dentist office is the worst experience I have ever had. I first went Oct 29th 2014 for…read moreimpressions for 2 crowns on top of implants. I was told to return Nov. 13th for the crowns to be placed. On Nov. 12th I received a cancellation call from the office and was rescheduled for Nov.20th. On Nov.19th I received another cancellation call and was told I would receive a call when the crowns came in. I never got another call so on Dec. 11th I called the office and was told "Oh they just came in so you can come in Mon. Dec. 15th". That same day I received a bill from there for $3500. for nothing! I only went to this dentist because he takes my dental insurance but the office manager keeps submitting my claim wrong to my ins. Today is Dec. 15th and I live over an hour from this dentist so I left early and when I got there I was told " I tried to call you to tell you that Dr. Payne could not come in today". What kind of place am I dealing with? I just can't believe what a nightmare this is!! Don't ever go here RUN as fast as you can!

Look no further if you're looking for THE BEST dentist in Chattanooga. Dr. Holliday solved a bite…read moreproblem that had been giving me migraines for years. He also fixed problem teeth for a better overall appearance. His assistants are also THE BEST. Teeth cleanings are pain free and hassle free, and I always leave feeling completely refreshed. As a bonus, everyone at the office is warm and genuinely friendly. Highly recommended.

From the owner: We believe in providing the most comprehensive and optimal care available to our patients By…read moretreating the whole person, not just the tooth; by fostering relationships with our patients, giving them our undivided attention and individualized care; by providing the latest in dental treatment modalities to the very best of our ability, ethically and honestly; and by educating our patients in oral hygiene and home care in order to promote prevention of dental disease and maintenance of oral health.

I've used Dr. Doster & the staff as my dental professionals for going on three years. They are…read moreextremely professional, polite, and informative. The building remains spotless at all times too. I've had a ton of work completed by Dr. Doster and Kristine, each time they gave me the best experience possible. Thank you again!

From the owner: We are always welcoming new patients and we would love to have you as part of our dental family.read more

In one sentence, priding one in being a family dentistry does not look like this. Felt like a…read morebusiness that cared more about the money and keeping you there then working with you to get a satisfying and valuable solution. When I went in it was not busy and not once did the Dentist ask how my day was or anything about me. This Suprised me coming from my previous dentist and being related to dentists that say making a connection is the first thing you want to do with your customer to show you care. Instead I was told there was no other option even though I've had the same repairs done through using gel instead of injections. Which injections are more expensive then the alternative. Instead of giving options they gave the option and said I could leave and go back to the dentist I had before. Not only was it the environment but it my tooth that got fixed had to have an extension which they chose a shade of yellow instead of white. Now I am stuck with a paper two shades darker extension. The assistants and coordinators made up for it with the environment and atmosphere they created however. The main dentist felt like what we call in the business world an "energy vampire". These people suck the energy out of every situation. I do not see how this could be called a family dentistry with these things happening.

The entire staff are beyond great. Very personable, professional, and made me feel at ease at my…read moreappointment. Could not ask for any better dermatology treatment. Thank you Dr. Cleery and the entire staff! And Brie, you were awesome!