I was new in town and needed a crown put on an implant and post done before I moved. Trying out a…read morenew dentist to finish up such a major process made me a bit stressed. Dr Van Zyl was wonderful! He was gentle, patient, thorough, and forthcoming about what to expect. He took a mold and had a new tooth fit very well within a little over a week because of my out of town schedule. I couldnt believe how well the tooth fit! I was worried about needing adjustment during my trip. But once the crown was in, it just felt natural! Then my night guard cracked. Dr Van Zyl made me a new one. So happy. Next time I hope I only need to go to dentist for a cleaning:) Love this dentist! Especially since I am usually the nightmare patient. If something has a chance of going wrong, it usually does with me. The office staff is wonderful! They are very good about reminding you of upcoming appointments through email and text too. Love this because life gets busy!

My family started going to True Dental when our dentist, Dr. Thompson, joined the group. We…read morenoticed that service started to slip after they moved to their new office on Gunbarrel Rd. The last three visits my husband and I have had, we've been called back 25-30 minutes past our scheduled appointment time. It's frustrating to arrive 10-15 minutes early, then see everyone that arrived after you called back before you are. As many times as they call, e-mail, and text with appoinment reminders, I expect them to honor my time and be prompt as well. But most frustrating is the lack of communication of Dr. Thompson's departure. I visited him in September, with a follow up the next week. I was surprised that a different dentist performed the procedure. When I asked, I was only told that Dr. Thompson was no. longer with True Dental. My husband called before his visit a few months later asking who his denist would be, but was only told the practice had several dentists. He didn't find out who his dentist was until he was in the room. There has never been any formal communcation about the change. We are looking for another dentist with a smaller office that provides more personal service and values their patients.

The veneer on my front tooth broke less than 3 weeks from my son's wedding. When I went in 4 days…read morebefore the wedding to have the permanent veneer applied, it didn't match my other teeth. Dr.Stanford wanted to make sure "I loved it", finding a way to change the tint to match that same day. Thanks to the True Dental team, I do love my smile.

The entire staff are beyond great. Very personable, professional, and made me feel at ease at my…read moreappointment. Could not ask for any better dermatology treatment. Thank you Dr. Cleery and the entire staff! And Brie, you were awesome!

In one sentence, priding one in being a family dentistry does not look like this. Felt like a…read morebusiness that cared more about the money and keeping you there then working with you to get a satisfying and valuable solution. When I went in it was not busy and not once did the Dentist ask how my day was or anything about me. This Suprised me coming from my previous dentist and being related to dentists that say making a connection is the first thing you want to do with your customer to show you care. Instead I was told there was no other option even though I've had the same repairs done through using gel instead of injections. Which injections are more expensive then the alternative. Instead of giving options they gave the option and said I could leave and go back to the dentist I had before. Not only was it the environment but it my tooth that got fixed had to have an extension which they chose a shade of yellow instead of white. Now I am stuck with a paper two shades darker extension. The assistants and coordinators made up for it with the environment and atmosphere they created however. The main dentist felt like what we call in the business world an "energy vampire". These people suck the energy out of every situation. I do not see how this could be called a family dentistry with these things happening.

Went in for my semi-annual exam and everything went well as expected…read more Jana did a fantastic job with my appointment and there was no pain.

This Dentistry has had many bad reviews but they had someone removed them, TRUST ME Mark is not a 4…read morestar dentist, RUN THE OTHER WAY!!!! Mark McComie likes to commit insurance fraud, he charge me for fillings on my #8 & #9 tooth when all he did was actually polish my teeth when I first came to him. Then he filed claims with my insurance company saying he filled my #8 tooth when all he did was throw desensitizer on my tooth because he overfiled my #8 tooth when he was in the process of filling my #7 tooth. And when he filed it down too much he made it sensitive (I didn't know was as sensitive until the numbing wore off) I verified this with his assistant while I was there that day because I felt it. So I took pictures of it when I got to my car and also when I got home so that I can have evidence to prove to Mark that he actually did file over on my #8 tooth But when I came to him with this information after a couple of weeks he tried to claim he didn't do it and that he runs and "HONEST COMPANY" and then he said he would fix it, well he quickly threw some desensitizer on it very sloppy, it took him less than a minute but in the process of polishing my tooth he chipped my #8 but I didn't know he did it until about a week later. When I felt it I thought it was just excess agent left on the tooth, but what makes him so horrible is he knew he did it and didn't tell me. You have to be a real horrible dentist to know you damaged someone teeth and not say anything, unless you purposely damaged that person's tooth. I don't know if he's a racist or he don't care how he treats people. Your not a good Dentist if you have to deleted all negative reviews on Google to make yourself look good. We all need to report this scam artist to get him shut down.

Dr Rodriguez and staff are great! After experiencing issues with my previous dentist I took a…read morechance and went with ERFamily Dental. While going to a dentist is not fun, they were exceptional from the first scheduling through all the procedures I had. Friendly, helpful, caring. Above and beyond in their service to me as a patient. I had multiple crowns, extraction, cleaning, etc and very happy with the results. I have to say they are the best dental office I have had to date.

Pushed a patient in so I decided to asked about how long does It Take to get a new patient…read moreappointment, I ask the receptionist 3, 4 times and never got a response to my question instead keep asking me about the lady I dropped off when I explained what I was looking for 3/4 Times and then she tries to say she couldn't helped me too once I walked out and I was standing in her face asking for help in the beginning

Dr. Henderson took very good care of me after a tooth on my partial came off recently. He sent it…read moreto the lab right away and I got it back the next day. He also did some adjusting on my teeth that made it fit and look much better than it did. I love this dentist and was so happy to find him so quickly after we moved here 3 years ago. Yay for Dr. Henderson!!!

I felt very comfortable with my visit I typically have fear of dentist . I didn't this time Dr…read moreHenderson and his beautiful kind staff were amazing. Found my new Dentist

Brought my niece here back in the first of the year. She had had bad experiences with dentist…read morepreviously and was TERRIFIED for WEEKS before the appointment, but within minutes of being with the dentist, she was calm and relaxed and left saying "I don't wanna leave, I love this place". Since then, she's had surgery with the pediatrician dentist and still lives this place! Today, I brought my 2 year old nephew, who had never seen a dentistnajdnhr LOVED it as well!! I DEFINITELY recommend this place for the kids!!

Worst experience ever with this office. They charge for services they don't complete. Left my…read moreboyfriend in more pain due to their incompetence. Popp couldn't perform a root canal, but decided to test it anyways. When it became apparent they couldn't, we were sent to Cleveland the next day. Charged for two root canals even though it was just one. Office staff is extremely rude. The hygienist makes nasty comments outside patients door. The crown they did place is uneven at that. If you can't perform a service, refer out. Money hungry dentists office only have their best interest at hand.

Took care of me with a broken tooth, in timely professional manner. Good work at fair price. Now my…read moredentist.

This is the worst dentist ive ever been to my first visit and they did work that i did not consent…read moreto and when i called to tell them i was confused about how i never received a bill only a letter that i was being sent to a collector. I was told well the bills arent sent in your name they are sent in the head of house holds name .... then when i told her i didnt consent to the work done because i had no job i couldnt pay for it she said well we wouldnt have had you sign anything so everything there is by word of mouth he said she said things. So me telling them i didnt consent to the extra work being done on my teeth didnt matter because her hygienist would never do that well she did and no one ecer said this would be extra or anything i will never return to somewhere that doesnt obviously care about people and is willing to sue people over things they didnt consent to . My advice to anyone thinking about using this dentist office DONT FIND SOMEONE ELSE !!!!!