I rarely leave negative reviews, but I feel compelled to share my experience to help others. If…read moreyou're looking for a periodontist who prioritizes empathy and personal attention, I cannot recommend Dr. Felts Randall based on my experience. The approach during my visit with Chattanooga Periodontics & Dental Implants, particularly with Dr. Felts Randall, was extremely impersonal, rushed and uncaring. I chose not to return. Also, the clinic participates with my dental insurance, however I received a bill as if I was a self-pay. The issue was corrected only after I pointed it out, mailed only the correct discounted amount, and told the clinic that I could report this to my dental insurance and the insurance commissioner. As contrast, I went to another local periodontal clinic (near Gunbarrel) where the two doctors truly listened, showed genuine concern for my comfort and needs, and made the entire experience positive and reassuring. I left feeling valued and confident in their care.

I'm very disappointed with my experience at this office today after an unexpected $180 bill for a…read morereferral visit. I visited Chattanooga Perio for the first time today after I received a referral from another doctor. When I originally called to setup an appointment, I gave them my insurance information over the phone during the appt setup process. Upon arriving for my appointment today, I handed my insurance card to the woman up front who noted which insurance I had and made a copy of it. I wasn't given any estimate for service, any approximate cost to expect for the visit, and was not told until the end of the visit that they don't take my insurance. Instead, at the conclusion of my visit, I was handed a bill for $180 for the visit, was then told my insurance isn't accepted and was talked down to when I expressed my surprise at the bill and asked if they offered a cash discount. It is incredibly unprofessional to be condescending toward a patient about financial matters when your office failed on two accounts to inform the patient that their insurance would not be accepted. I find it extremely rude and inconsiderate to not inform someone that their insurance isn't accepted and to not provide some kind of expectation for what the cost might be out of pocket. An unexpected $180 for a referral isn't a small expense and it's immensely frustrating to be treated as if the unexpected expense is somehow a burden on the employee. This also seems like a very high fee for the visit I experienced. Half of the charge was for 3 photos that were taken on a regular digital camera, which again I wasn't given a choice about, nor was I made aware that there would be a $90 charge for these photos. The rest of the exam consisted of 40 minutes of me waiting, 10 minutes of the doctor looking in my mouth and 10 minutes explaining the work they recommended. Had I known that none of this would be covered, I would have simply gone to another periodontist that was covered by my insurance. I don't recommend this office at all and I really don't trust them. I hate writing negative reviews, but I would hate for this to happen to someone else too. Please find another periodontist office that cares about their prospective patients and does not treat them as if their financial concerns are an annoyance.

1. Dr. McBrayer owns North River Perio in Hixson, Tennessee. North River Perio charges more than…read moredouble what other places in the area charge to do implants. 2. North River Perio claims they accept dental insurance, but it's a scam. Insurance companies negotiate reduced rates. For example, a company like Cigna might only need to pay $800 for a $1400 procedure. For that reason, North River Perio prefers patients to pay out of pocket instead of using their dental insurance. To that end, as soon as your procedure is over, while you are still woozy and seeing stars, they will hustle you into a room and threaten you with a collection agency for the full amount before your insurance company has even been billed. 3. Dr. McBrayer's staff could not hold down jobs at Waffle House. They completely lack basic human empathy. I called ahead and then came into the office because I had developed a dry socket after McBrayer pulled a tooth and did a bone graft. I was suffering unimaginably. His staff wouldn't even look at it. I had to get my regular dentist to diagnose and address the problem, which cost me more money. If you have cash to burn and don't mind being treated disrespectfully by Dr. McBrayer's callous staff, then by all means, make an appointment with North River Perio. On the other hand, if you try to get the most for your money and like to be treated decently, please don't even consider North River Perio in Hixson, Tennessee.

Dr McBrayer and his staff are amazing..I had recently had some dental issues and was extremely…read morenervous to see another dentist. When I arrived at his office they made me feel very comfortable. Dr. McBrayer greeted me with a big smile and I knew immediately everything would be fine. He had a genuine concern about my problem. I asked many questions which he in turn answered in a caring manner. If you need a dentist I would HIGHLY recommend anyone to go see Dr. McBrayer and his staff. Thanks so much for helping me

This is a great dental office! This office is a small family owned practice which is what you want…read moreto look for! The staff is great, the dentist is great and I highly recommend them! You have to be careful dealing with dental offices! Many people do not realize that some dental offices are owned by large corporate operating firms. These greedy firms pressure the dental offices they own to overbook themselves which greatly diminishes the quality of services. This also causes the dental offices managed by them to push unnecessary treatments on patients which drain patient wallets and in some cases cause awful side effects. The great news is that there is none of those shenanigans at Hurricane Creek Dental! The dentist there is an honest man with an honest staff!

I had such a pleasant first experience at this office that I immediately started booking…read moreappointments my kids to come and see Dr Graham, Victoria and Brooke for cleaning/exam. From the moment you walk into the bright fresh office, you feel welcomed by Tiffany. Heated massage chairs, and an offer of a warm neck pillow to help you relax. They are just getting started here in this office but the staff has been here in the community for many years. Incredibly honest assessments (they don't just automatically suggest the most expensive course of treatment), lots of X-rays and information to help you understand your situation and options. Up front pricing for treatment plans that you can take home and review at your own pace.

Great dentist. My son and I have been going to Dr. McKenzie for over 20 years. He is always kind…read moreand explains everything before he begins. My son is handicapped and he loves Dr. McKenzie. He has never been afraid of going to the dentist. I've been to several dentists over the years but no one comes close to Dr McKenzie.

From the owner: Rick McKenzie Dental Office provides crown and bridgework, bleaching, exams and cleaning, and…read moreemergency dental services to the Ooltewah, TN area.

If you're looking for periodontists who prioritize empathy and personal attention, I recommend Dr…read more Flynn and Dr. Monique Flynn, based on my experiences. The two doctors and their staff truly listened to me, showed genuine concern for my comfort and needs, and made all my experiences positive and reassuring. I felt valued and confident in their care. This is an honest clinic. I recommend it.

From the owner: Chattanooga Periodontists provide a variety of surgical and non-surgical services for the treatment…read moreof periodontal issues. We pride ourselves on the fact that we are very conservative in our treatment recommendations and limit surgery to the areas where it is absolutely necessary. Call Tennessee Valley Periodontics with any questions or to make an appointment.

Dr. Clark is amazing. I have extreme anxiety and his super relaxed environment and how he handles…read moreit is perfect! Sherry at the front desk is just as amazing, caring, and kind. I highly recommend this practice!

What a great practice! It's hard to pick a dentist when you are new to a city, but we picked a…read morewinner. Our whole family sees Dr. Clark and his staff. My daughter had her first dental exam and cleaning at age 3, and they were wonderful to her! Molly was very patient and encouraging and Dr. Clark is awesome. Everyone in the office is friendly. So glad we chose Clark Dental Studio!

Never got a chance to meet the doctor because the chick that answered the phone was rude. When I…read moresaid I had my ex rays and said I could bring them she said fine but it would cost a $25 consultant. Then I asked about having teeth pulled and she went on about plans. I know what needs to be done I wanted estimated cost not firm cost. Then I said I want a temporary partial when I got my teeth out and she cut me off saying "we don't do it the same day you have to come back the next day." And if she had listened and let me ask what the procedure was I then told me but she cut me off again. I wouldn't waste my time or money even trying to go to see this guy with bitchy staff answering his phones because what you hear and see when you walk through the door is the business in the office. By the way when I first called they put me on hold then hung up, I called back and she was rude then I should have never called a third time. I guess 3rd times a charm because this guy will not get my business and I will tell at least 10 to 20 people that they don't care enough to listen and know how to guide a patient/customer so don't even try. There goes at least $1500.00 dollars out of his pocket to a dentist who doesn't need uppity staff answering the phone.

Have never had any trouble or disappointments with this place until today. Had to drive an hour…read moreafter working a third shift 8 hours with no sleep to get my daughter there on time for her appointment this morning. Well we get there and there is not a soul car or person in the parking lot or in the building. So next we call the number and answering service answers it and says that they're closed down till after the 29th and today is the 20th. The lady said that they tried to call us to let us know but we don't have any record or anything of their phone call. Had to drive an hour back with no service and no sleep. Very unprofessional they didn't even have a sign up on the door stating they were closed till then. got to go back and fix all my

Best dentist office and practice in Chattanooga. The entire staff at Smiles of Chattanooga and Dr…read more Gallien have been so professional, kind, and empathetic throughout the entire process of my dental procedure and did an absolutely wonderful job. I cannot thank them enough!!

The best dental care office! The staff and service is top notch. I have never had a bad experience…read morehere. You will receive the best care and office experience. I have to drive a few more miles to get to them, since I moved, but it is well worth it. I would like to personally thank Amy for always doing a great job. She is very informative and tells what I need to work on. I know that Amy goes the extra mile in making sure I am taken care of and that I fully understand what hygiene method is best for me. Awesome work Amy! Thank you Smiles of Chattanooga for being consistently professional at all times. The Best!!! Sharon

I had an absolutely outstanding experience with Shallowford Family Dental Group…read more Last week during a routine cleaning, I had mentioned ahead of time that I was experiencing some pain. Because of that, Dr. Ankar actually came in on his day off specifically to evaluate what was going on. During that visit, he identified issues developing around two fillings I already had and made sure I was scheduled quickly to get everything taken care of. Today's visit was just as seamless. They are incredibly respectful of your time. The wait is minimal, they run on schedule, and you're not left sitting around wondering what's going on. That level of consideration alone sets them apart. From the moment you walk in, the tone is set perfectly. Tracie at the front desk is consistently warm, welcoming, and genuinely kind. On the way out, she made sure everything was handled smoothly, and it's honestly refreshing to experience that level of customer service when so many places have let that standard slip. Megan was absolutely phenomenal. She has such a calming presence and takes the time to explain everything in a way that actually makes sense. You can tell she truly cares about the patient experience, not just going through the motions. Her attention to detail, her professionalism, and the way she makes you feel completely at ease genuinely elevate the entire visit. She's a huge part of why the experience feels so comfortable and positive. Dr. Ankar, as always, was exceptional. He's steady, reassuring, and clearly very skilled. Everything was handled efficiently, and I felt completely confident in his care from start to finish. What means the most to me is this: I've been a patient here since 2017, and before that, I went nearly 19 years without seeing a dentist. I was absolutely terrified my entire life of going. Walking into that first appointment at 42 years old, I carried a lot of fear and embarrassment with me. From that very first visit, Dr. Ankar and his team completely changed that for me. Not once have I ever been made to feel ashamed. Instead, they made me feel comfortable, respected, and genuinely cared for. I'm 51, and that fear I carried for decades? Gone. Because of them, I don't dread going to the dentist anymore... I actually look forward to it!

My favorite place for a dental cleaning!! As if there is a good place for that huh? It's never the…read moremost fun place (dentist office) but if you Are going to go it may as well be at a great place like this one!!