Brought my car here for an oil change because it was convenient; that part was fine. But they told…read moreme I needed a new motor mount, so I agreed to have the work done. After that, my car started making a rattling noise, which they claimed they "didn't hear" when I brought it back. They also said diagnosing an oil leak would be free, but then charged me. After driving about 100 miles, they told me they still couldn't find the source and that I'd need to pay more for them to remove the oil pan and keep looking. Took it to a real mechanic who found the issue in under 15 minutes. These people are full of it. Do not get anything other than an oil change done here.

I had a very disappointing experience at this Meineke location. Last week I was told to return…read moreTuesday for an oil change appointment through Hertz. When I arrived, the employee immediately said I had no appointment without asking for my name or checking anything. I showed my Hertz paperwork, but instead of reviewing it, he handed it back and told me to leave. The interaction felt disrespectful and unprofessional. Customers deserve respectful communication and proper appointment verification before being dismissed.

If you're like me, you dread getting your oil changed. Not because of the time it takes or the…read moremoney you spend, but because of the sales pitches and upsells you'll inevitably be offered during the process. I've been to this Valvoline location a few times, and rarely feel any of this stress. Sure, they mention a few recommendations (tire rotation, air conditioner re-charges), but quickly back off if you're not interested. A other places, it seems like you need to fend them off with a stick, but not here. They're fast, too. The last time I went in there, I never even got out of the car. A very friendly technician guided me through what to do - test the lights, blinker, brake lights, A/C, etc. He then had me put my key on the dash (for safety reasons, I assume), and I waited while they did their work. I paid right there and was on my way in about 10 minutes. As another reviewer says, there are $5-$10 coupons all over the place for this location, so rarely should you have to pay full price. Another nice little perk - if you have some hardware store needs, there's a store right across the street so you can shop while they change your oil. I just moved into the area, so I'm very happy to have found a quality place to get my oil changed.

The workers here were nice, but were lazy and withheld information or just did not know what they…read morewere talking about. One of my front lightbulbs was out, and I went there to have it replaced. The workers attempted to fix one light bulb, but then proceeded to tell me I had to see a mechanic. When I asked why, they said it was because of the wires. After taking a look myself, it was clear what the problem was: the light bulbs were broken. The technicians did not want to replace with a new light bulb. Always ask questions and advocate for yourself!!! It may save you a trip to the mechanic.

It's hard to find a new place to work on your car. And it's difficult to know if you can trust…read morepeople especially if you're not mechanically inclined but at Troy's - I could just tell that I would be taken care of. It's a small shop with minimal waiting room so if your car is going to take more than 45 minutes - you might consider waiting at a coffee shop or something. I had an appointment that I arranged via email. They were prompt with bringing my car back for the oil change and I was out within half an hour. During my wait - I had a lovely chat with the guy behind the front desk, he talked to me about the history of the shop and the experience Troy has. Another patron brought them fudge while they worked on her car and a second patron tipped them for pumping gas - in this economy?! To me those were clear signs that these people take care of their customers and the customers keep coming back! I'm glad I found this place for all my future car maintenance

Troy and his staffs are awesome people. He truly cares about you and wants the best for you and…read moreyour car. Honest opinions and examinations. Fair and reasonable pricing. Big subaru dealership I used to go to quoted me with 5k and barely explained reason why so I took my car to Troy. He looked and showed everywhere and said no big problem noted. He's usually booked out so I recommend making an appointment.

i recommend Lloyds…read more Lloyds proved to be really dependable, walkable and honest about what to spend money on and what's a waste. They have done consistently good repairs, and made good referrals when other shops were a better choice for a particular problem. They are friendly, can squeeze in simple emergencies, and i trust them very much.

I recently had my catalytic converter replaced here. The service was good and everyone I spoke to…read morewas helpful and respectful. They communicated quite well. However, the service took a lot longer than I anticipated and what they said online. They had misplaced the part so the service was delayed. But once they found it they got it done in a single day. The replacement was also more expensive than I had hoped.

My service was painless and fairly quick. Wes was friendly and I didn't feel pressured or shamed…read moreinto adding extra services.

Did not have the cheapest oil available and charged me full price for the next step up, even though…read morethat was my only option. Told me I needed new wipers, even though mine were three days old. Told me that they needed to add an extra gallon of oil, but if you're draining the car completely every oil change it shouldn't have needed an extra gallon.

Thank You Midas West 7th! You were able to assist me with my…read moreHonda Passport rear rotors and front control arms!

I was able to walk in for a same day oil change and tire rotation at a great price. Kevin provided…read moresolid customer service and made sure I was taken care of. Quick, friendly, and efficient experience all around.

I stopped by to get an oil change because I was driving my daughters car and the OIL CHANGE warming…read moreappeared. Before they did anything they checked the service and told me it was done within 1,000 miles and should not be needed. The filled up the wiper fluid and sent me off for free! Will encourage my daughter to use this business when she really needs to change the oil.

I came in and it turned out I didn't need an oil change. The guy working there asked me if I still…read morewanted air in my tires and if I wanted him to check my fluids. I said yes and he did so quickly, free of charge. He was extremely professional and kind about it. I tipped him because he did so much to be helpful and kind to me!

I had a terrible metal on metal sound when leaving the Midway post office. Entered the freeway at…read moreLexington and it only got worse, so I stopped on the freeway (which is frightening in and of itself) but could not see a flat or anything wrong. Exited at Dale and wondered where on University might have an auto place and this was the first one. When I turned into a parking space there it stopped - so likely a pebble that dropped out. I was very concerned there may be more permanent damage or that it could start up again so I went in to have it put on the lift and checked. Total fee, $28.50, total time, under 20 minutes. He checked all four tires anyway. I also mentioned that I forgot to put my new plates on (when he was looking for the plate number) and he also did that without asking. I left feeling safe so this was worth the peace of mind.

Scheduled an oil change for 10 am and it took them two hours to begin the service. By then I had…read moreasked to be taken home to wait because they quoted me over an hour when I checked in. Then 2 pm rolls around and I hadn't gotten a call, so I called and they said it was done. Absolutely bananas insane that a routine oil change made by appointment would take 4 hours.

Not a big thing, but it does speak to the integrity of the whole operation, perhaps…read more Regardless of the car wash selected, you will be charged $10., even though you might have selected the advertized $6 wash. No receipts so you probably will never know. Very slick...

I went in for a routine oil change and was treated to fast, friendly service! I went earlier in the…read moreday (9 am) so it was fairly quiet and the waiting area was well-maintained and comfortable. I went down the street to get some coffee at SpyWorks Coffee (there was a Starbucks nearby as well) and then returned to hang out until my car was done. Pricing was comparable to an oil change elsewhere, but the nice waiting area and friendly service made it a more appealing option to me than a Jiffy Lube or PepBoys.

I brought my car here two times. They always call to confirm the work that they'll be doing and an…read moreestimate on the total. Very clear and professional. The most recent time, the car required more work than the car was worth, so we decided to junk it. They were so patient with us as we figured out insurance and getting the car towed. They went above and beyond what I would have expected anywhere else. I definitely recommend this place! Thank you so much!

Honest, friendly and skilled. Very fair priced and reasonable…read more They are always very willing to go the extra mile to make sure its fixed right.