I have been a student at Minnehaha Yoga since the summer of 2011 until now. I had a great Vinyasa teacher at the studio and enjoyed a weekly class at 6:30am on Thursday mornings. The space is cozy and lots of one-on-one attention is given to students. However, I received an email from the studio owner on Wednesday, January 4th, 2012 saying that the Thursday class had been canceled. This was one day's notice. I had just purchased a new package in the middle of December for five additional classes. With Thursday being the only class that worked in my schedule, I was left with no other class options. I called the owner twice and emailed her once requesting a refund and some explanation, but she never contacted me. This morning, I stopped by her studio around 9:00am to see about the refund. She refused to refund my money and said, "schedules change all the time, but we don't do refunds." We argued for about ten minutes before I left. She never said why she had failed to return my calls or email. As I said to her this morning, I think the abrupt canceling of a class and the unwillingness to return phone calls or emails are both unprofessional. So, for now, I am forced to wait until the studio offers another early morning class so that I can use the classes I paid for. read more