I have been using Minit Maids cleaning services for several years. Their team is reliable, friendly and always do a great job. I love that they try and send the same ladies each cleaning (shout out to Panacia and Courtney!) so our pets have gotten to know them well. I also appreciate that they call the day before with the anticipated arrival window. I would happily recommend Minit Maids to anyone in the area! read more

Highly recommend. We've used Minit Maids for years starting first with a small apartment then a 4 story townhome and now a ranch. We appreciate the consistency, reliability, and friendly family customer support; they are always ready to meet our changing needs. 5 stars for above and beyond service, great value, and dependable quality. read more

They're awesome. They keep the house clean reliably. Paying for the maid service is definitely a higher priority over some other regular expenses. Highly recommend. read more

They scratched my $2600 aquarium and refused to accept any responsibility. The maids are unable to follow simple instructions even when you remind them every week. Truly a terrible company to do business with. read more

Great and on time. It was a last minute request as my previously scheduled cleaned canceled at the last minute. Did an excellent job. Very thorough in areas I didn't even consider. Friendly and would definitely recommend. read more

Communication is horrible and customer service worst I've ever had!! They do a great job cleaning when they come and if they come on the time and day they've promised !!! read more

Team is always very kind and professional in the home. Communication is smooth and easy. Any problems and at all and Rick and his team will make it right. Very affordable for the work being done, work is consistent with different teams within the company. Happy to support and glad we found them. Defintiely recommend. read more

I have used Minit Maids since 2005 and have always been pleased with the cleaning Of my home. I have always had at least 2 of the same ladies that have done such a great Job for me. It's a great feeling to come home to a nice clean home. Thanks Minit Maids. read more

I highly recommend Minit Maids. We were moving into a rental home that needed a deep clean. The first appointment, scheduled on a Friday, didn't go as expected- the power and water were turned off that morning! I couldn't get either turned on until Monday, but the movers were coming with our things on Tuesday. The office was completely understanding and rescheduled us for Tuesday morning no questions asked. The team got here first thing in the morning and finished about 45 minutes before the movers arrived. The team did such a great job with the clean that we are now regular house cleanings. Rick, the owner, personally came out to asses the house and give us a price. The staff in the office are pleasant and respond very quickly to any inquires via email or over the phone which is really read more

MinitMaids did a great job cleaning my apartment. They arrived right on time and we're in and our within the hour. I had them do an initial general clean and the place honestly looked flawless. Bathroom and kitchen areas was spotless, the carpet was well vacuumed and they even rearranged some of my magazines. Great attention to detail! Highly recommended. read more

It was good until it was bad.....After being a long time, 6+ years, client of Minit Maids, they rode the show right into the wall. Over the course of six years, I used the team on a regular basis at my home in NoDa, a condo in uptown and an apartment while having our home renovated. I booked a "Move In Clean" for our home, to say it was sub-par would be a gross understatement. I called the company, spoke with owner Rick, and said we would need it redone. Then, to my dismay, saw I was auto-drafted $395.00 for a piss poor job. Bear in mind, I was originally given a quote of $200-225. When I brought this up to the owner, Rick, one of his many excuses for the poor job and over charge was, and I quote: "well, I figured if you paid that much money for a reno this isn't a lot [$395.00]." And, that's when the show hit the wall. I ended my 6 year relationship with Minit Maids and will not have them return to our home. If you choose to deal with this company, speak directly with Catherine and have everything in writing. Know that their team of cleaners are professional and do a good job; however, the owner, Rick, is the weakest link in the chain of command. Pity, really. read more

Great and on time. It was a last minute request as my previously scheduled cleaned canceled at the last minute. Did an excellent job. Very thorough in areas I didn't even consider. Friendly and would definitely recommend. read more

We have used Minit Maids 3 times. First time, it went great. Second time, we got a bad team. Third time, we requested a different team, and still got a bad team. On top of that, we were threatened with a cancellation fee. I understand fees are there to preserve volume, and they are really reasonable generally speaking. But in this instance, we called to set up an appointment, received a return call requesting appointment confirmation, I called back to change the appointment . . . and then we never heard anything back until the day before confirming everything. Wait, what? Yes . . . they signed us up without our approval. Well, the appointment went through as (they) planned because we didn't want to eat the fee. When we returned home, the apartment was clean, but not $230 clean (AND WE STILL HAVEN'T RECEIVED AN INVOICE FROM THEM)! On top of that, they didn't wash the windows (we ordered a DEEP CLEAN), and here's the kicker: one of the women brought their kid! His or her greasy fingers and forehead smear are plainly spattered across my living room windows. If you MUST contract for their service, make sure you STAY AT HOME WHILE THEY CLEAN. Edit to add: Since writing this review, they reached out to my fiancé, noting that they wanted to avoid me because they thought I was being unreasonable. The psychosis runs deep. read more

Minit Maids - If this is an attempted clean, wow. If it is not, then we got cheated out of money because we paid for a DEEP clean. - Home Cleaning Near Me - Charlotte, North Carolina

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Very poor service. The ladies that did the cleaning did not do a good job. Consistently sent different ladies.

I could not recommend Minit Maids more highly! Rick, the owner, came personally to check out my apartment shortly after I called. He made suggestions for a first-time deep cleaning and helped me set up subsequent cleanings. My schedule is particularly erratic (I rent out my place on Airbnb and often need to schedule cleanings at short notice), but they've been able to accommodate me each time. The office staff is responsive and courteous, and the cleanings themselves are thorough and detailed. The value they provide is absolutely worth the money. 5 stars all around! read more

I have used Minit Maids for several years and I highly recommend. They initially did a deep clean and come in a couple of times a month. House is always clean. Trust them in my home - have consistently done a great job. read more

We have used Minit maids for years! We have a regularly scheduled monthly appointment and every time we are absolutely happy with the results and Being a household with 2 kids and a dog the crew definitely has their work cut out for them! If we are ever are not happy with something the crew will come back out the same day- luckily that rarely happens! read more

Love this company. Efficient, reliable and trustworthy. Been with them for years. As someone who works 60+ hours a week... it's a joy to come home after they have been there. read more

I have used Minit Maids a couple times now and have been very happy with the results. They pay close attention to detail and do a great job. It's nice to come home to a clean house and trust the people that are in it when you are not there!!! The staff is always extremely friendly, they are prompt and show up on time. read more

I have only used Minit Maids for a few months, but I am already VERY impressed. They do an amazing job cleaning my townhouse. Light years better than the other service I used previously. When I set up service, they were extremely thorough and did several follow up calls to confirm my preferences. They are very reasonably priced as well. Coming home every other Tuesday to a clean house is well worth it! read more

Amazing! I had my house cleaned two days ago by Landa and Shirley, they were very friendly and professional. I asked for a deep clean since it was my first time using a professional cleaner. The bathrooms are sparkling, my fridge looks great (inside and out)-my house looks brand new! I will definitely use them on a recurring basis. read more

with having Chemo, it was a great help to have them clean my house, it always smelled great and didn't have that ammonia oder.. they staff was very friendly and were on time. I would recommend them to anyone read more

The only reason I give 4 stars rather than 5 is to clarify the difference between an old-fashioned "maid" than a cleaning service. This grows from a conversation I had with an older woman who expected that every object in her home be individually wiped off as "dusting". There are more limits with a cleaning service. That said, I am very happy with my MM crews. I prefer one regular team, but when another team comes in, I enjoy their apparent focus on slightly different tasks. The folks are friendly, thorough. The office staff are professional and work with me when I have a special need. read more