So glad I found Bill on yelp to clean my couch! I used the request a quote tool and Bill responded…read moreright away and was able to put me on the schedule very quickly. He provided a highly reasonable quote and exceeded my expectations. On the day of, he was prompt, friendly, and thorough. He did an excellent job. Highly recommend!!

Bill did a wonderful job cleaning my couch. He was fast, professional and kind. Would recommend.read more

I've been looking for a new cleaning company since November. In the spirit of minimizing trial and…read moreerror, I did quite a bit of research and narrowed it down to this and one other company, and had a clean with each. New Sense was, without a doubt, the clear choice for me. The owner, Franchely, is very professional and responds promptly to all inquiries, even though I asked a lot of questions and took my time making a decision, she didn't waver in her politeness. I sent her a last-minute, Hail Mary message on a Thursday requesting a clean for the upcoming weekend. Without hesitation, she got booked for that Saturday. The team showed up early (but not too early). They were polite, prompt and friendly. They toured the house, asked what made me switch cleaning services (which I truly appreciated), and got started immediately. They set an estimated completion time of 3 hours. I headed out so they could work in peace. 3 hours later, they were finishing up as scheduled. When I returned, I saw that no detail was left unattended. Everything was beautifully clean, and my home smelled divine. It was also a fair price for the quality of the work. I will be using them monthly and can't wait for my next clean.

These ladies did a great job!! This was the perfect gift to myself for my birthday. They came about…read more15 mins early. Follow the directions to my complicated apartment to the T! I will definitely be soliciting their services again. The finishing touches and the thank you gift were the icing on the cake.

Olya and her team did an amazing job with a massive move in clean for me and my family. She was…read morecommunicative, flexible and her cleaning was truly top notch.

I have used Olya and her crew several times and I am always amazed! I feel so comfortable and…read moreconfident about the quality of work and the integrity of the team. I will recommend to my friends and will continue to use them!

I am adding my review from my experience with this company in 2017. I am the original person who…read moreadded this business on Yelp and my initial review was somehow removed...but future customers need to know what actually occurred and my personal experience with Shane & Alex. PROJECT LEFT UNFINISHED & TIME WASTED! A complaint has been filed against DJO Home with the Better Business Bureau. We had someone come out to our come in July, twice, to do an estimate for a fence staining project. They sent us the contract and we sent them 50% deposit. They started the project in September and two days later everything went downhill from there. The same guy who took the estimate, Shane, was working on the fence staining. He called me two days into the project to let me know that most of the front of the fence was completed, however, he requested more money to complete the inside of the fence since he underestimated the project cost. The day after this conversation, he called in "sick" with food poisoning. My conversations (via phone, text, and thumbtack messaging) for the next five business days were with the office coordinator, Rochelle. She told me she spoke with the owner, Alex, and the estimate was not going to be the customer's fault. She said they would take care of finishing the project and honoring the contract. The communication and professionalism was at its worst, as I constantly had to be the first to message and call to see when the staining would be completed. My last straw was when I came home from work to find two ladies and a little girl trying to finish the remaining front of the fence (staining it by hand), and they did a terrible job. That same afternoon, I finally spoke with Alex and all he wanted was more money to finish the project. The owner should have initially reviewed the contract to make sure it was accurate, should have called the customer to follow up on how the project was coming along, should have sent someone else to finish the project if a worker was out sick for a week, and should have definitely honored the contract and took accountability for his employee's mistake. Even the work that was completed on our fence was not done as promised as there was only one coat of stain done on the outside, inconsistencies (some stained by hand/brush and some stained by the machine), and there was plenty of trash left in our yard and around our fence that we had to pick up. This new fence, which also cost us thousands to put up, is now unfinished and destroyed with the job they did. We have to pay someone else to fix the inaccuracies on top of finishing the job. I would not recommend hiring this company due to their inaccurate estimates, lack of professionalism, the inability to take accountability, lack of trust, and lack of overall respect for the customer. There is nothing "family like" about this small "family business."

The two ladies cleaned my house were fantastic! I'm a very particular, detail-oriented person, and…read moretheir work exceeded my expectations. I will continue using their service. The customer service is also great! Olivia

This review is not about punishment. It's about low standards, and extremely poor customer…read moreservice. I was pleased with Fiv5 Star Cleaning for several years. I initially gave them 5 stars. Today, I would give them minus stars if I could. This was how things ended. The text: "We will not be moving forward with Fiv5 Star Cleaning. This is the third offense. 1. You extended an offer for a referral discount. I referred someone, you got paid, and then backed out of the discount. That was the last referral I gave you. 2. In the middle of a prepaid contract, you attempted to raise my prices by $10 per month. I did not appreciate this dishonest practice. When confronted, you defended this position, but agreed to "wave" this increase... "This time." 3. We discussed our next six month contract, Where I agreed that a $10 increase was not unreasonable. Less than a month later, when I went to renew, you attempted to raise the price another five dollars. So let me ask you, would you do business with a company that does this? The services are a gift to my wife. Your standards have decreased. My wife has noticed. Things have been missed. Increasing prices, decreasing standards, and deceptive business practices. This not anger. This is disappointment. We will not be renewing. Respectfully, and regretfully, I will be updating all reviews to reflect current circumstances. Do better. Be better. Integrity Matters...ALWAYS!" They agreed to meet me at my home, to resolve the matter, but an hour before the meeting, 2 girls that spoke no English, showed up at my door, unannounced, without an appointment or a contract. I tried calling them, the manager I spoke with was rude and disrespectful, and suggested I find another cleaning company. This is one thing we agreed on. I do not trust these people. Once trust is lost, the rest is irrelevant.

In the five years since we moved in to our 125-year-old home, we've had this great group to clean…read moreour house every 4 - 6 weeks. We had not used them in the past year due to 3 deaths in the family and all that comes with it. Yesterday we brought them in for their "deep clean" service - a top to bottom clean deeper than typically spring cleaning. Stephanie and Becky were here for seven hours and from baseboard to inside of the refrigerator to under the sofa cushions, the place looks as good as when we first moved in. It's a real pick me up after a tough year and I can't recommend them enough.

We hired Alma for a deep clean for our 5 bedroom, 2 story home. Alma exceeded our expectations! She…read moreand her teammate took their time, made the house beautifully spotless, added personal touches to the tissue boxes and hand towels, and arrived on time. Her customer service is excellent and she made such a difference in our daily life after a stressful home year. We also hired her to come back for a regular cleaning every two weeks. We can't thank her enough! Highly recommend.

Alma is great! Super wonderful person and runs her business very well. Highly recommend.read more

These dudes don't mess around. By far the best pressure washers I have seen in my lifetime, and…read morethat's saying a lot because I drive around neighborhoods and business parks to take notes on pressure washing performances. Highly recommended! Friendly, affordable, and efficient.

We cannot recommend Joel and his Team highly enough. They respond quickly with fair pricing and…read morework ethic second to none. We appreciated their commitment to communicate with the homeowner and their willingness to assist us with some special requests as we are handicapped. Thank you, Absolute Pressure Wash!!!

Outright Cleaning Services did a deep cleaning of my home in Weddington, NC and they did a…read morewonderful job. Not only did they have clear communication but they arrived on time and were efficient! I appreciated that I was able to book and pay online. My kitchen looks and smells brand new and they even cleaned my patio which l didn't think was included. l would be open to using them for regular cleanings and would definitely recommend them.

Very pleased with their work! They were very thorough and efficient, would highly recommend!read more