I needed a piano moved. Waiting on my receipt still from over 2 weeks ago. They changed the price once it arrived by almost 200 more . I was extremely patient . Today the leg falls off my piano and they said oh it was already broken!!! No it was not. No one will contact me back regarding this ...I have pics if broken piano going to the BBB read more

I did 2 moves with Trans Moving Co. I highly recommend. Booking was easy, they were responsive to emails and phone calls. They were on time. The movers were friendly and accommodating, didn't damage anything in the boxes or my home. Neither of my moves were simple, difficult condo and an apartment with a long pathway to the truck, they did not complain and made it very easy for me. Their rates are very reasonable. I would do business with them again. read more

PLEASE AVOID TRANS MOVING OR EASY MOVING VERY UNPROFESSIONAL & STEALS YOUR MONEY AND STUFF i hired Trans movers/ easy movers from Edmonton to Kitchener Ontario on the contract we have agreed our stuff to be picked up from Edmonton 25-26 February and they showed up on 27 they deliver our stuff after 3 weeks the owner Yuri promised me it will only take 5-7 days. he charged me $45 + 13% tax for something it did not belongs to me when i asked for a refund he said its only $45 you can have it, i told him the items (vacuum) isn't belongs to me am unwilling to take somebody belonging very shame. he came to take the rest of his money to Kitchener before my belongings arrived he took his money i even tipped his workers. i provided yuri (owner) my banking information for a refund he wont respond, my stuffs are damaged i have attached some pictures bellow dishes & bowls broken furniture's scratched when i told him about the damages he asked me to send pictures because as per our agreement insurance is included ($25,000) since i sent for him the pictures of damaged stuffs he ignored all my requests and ignored me like nothing happen my sofa and coach and love seats are damaged. he didn't even say sorry he chooses to hide. PLEASE AVOID TRANS MOVING OR EASY MOVING VERY UNPROFESSIONAL & STEALS YOUR MONEY AND STUFF . read more

Do NOT use under any circumstances. The price may seem competitive, but the cost to your sanity is not worth it. I would never use them ever again. read more

For someone who is reluctant to hire movers because I don't like other people handling my things, Trans Moving really showed me how it's done! They made it easy and seamless and I didn't have to lift a finger. Everything was super organized from packing my belongings at my house to moving it to my new house. Thank you for making my move easier than I expected and I will definitely use your team in the future! read more

Beware I'll try to be short as I don't to waist much more time on this nonsense of a business. Background: * The company is using two business names easy-moving.ca and trans-moving.ca. * Everything goes smoothly until you pay $200 deposit, then your arms will be twisted * Yuri (owner) is argumentative and confrontational. * Yuri forgets conversations and promises he made and insists that it never happen or happen differently * Be prepared to be told by Yuri that you should have to know how the business operates, even though no terms and conditions is provided of any kind. * Be prepared to pay more than the agreed amount (even if it's in the contract), ones your things are on track (that's how they get you) * Be prepared to correct contract numerous times. Simple stuff like misspelled name and incorrect calculations * Be ready to be continually following up with Yuri to remind him about the details of the agreement * Be prepared to be always available around the schedule Trans-Moving. * Be ready never to know, until the last day when the things are going to be picked up and dropped off. In my case, the truck arrived at 9 am even though the agreement was at 6-7pm. * Yuri advised me that he will give me two days heads when my things will arrive in the USA. I got a call from Yuri the same day, one hour before he was coming. * Be prepared to continually having to argue with Yuri. * Be ready to carry your things if they need to be moved for over two flight of stairs * Be prepared to keep on calling him and never receive a call back on time or messages replied regardless how time sensitive your matter is. My experience: 1. Yuri (owner) mixed up the time of a pickup and then tried to accuse me of making a mistake. Until I referred to SMS message communication he was convinced the time was different. 2. My end price changed on the day of the delivery (that's how they get you), ones your things are on the track you don't have the time, not the energy to argue. 3. All my items to be moved and details of the move, such as carry my things to the second floor were listed in the contract, which by the way don't mean anything. 4. The contract itself had numerous mistakes which I had to correct in total four times and follow up many times (the website itself spells Chicago as Chikago) 5. Yuri advised me on the day of the delivery that the price is different ($200 more). 6. Yuri came alone even though it's apparent that it's a two-person job. 7. My plastic boxes were all bent out of shape and wedged inside the track, though you can see that they the truck is too small for my load 8. All my plastic boxes were saran wrapped, but when I saw them inside the truck, some of them opened. I asked Yuri why one of them was opened and the lid just laying in the track, he said he does not know. 9. Nothing was missing though. 10. Yuri advised me that he is not going to carry my staff to my unit unless I helped him. My contract explicitly stated that my items to be brought up to my unit and the floor was disclosed and agreed to by Yuri. Yuri advised me that he does not care what level it's on, is the amount of stairs is too high for him. He started to argue about his maximum of stairs the company can take items to. Long story short, I had to assist with moving. To summarize: Paid more money than the agreed amount Mistakes in contract, contract not followed by the company Personal belongings were opened Carried my belongings to my unit read more

I have used Trans Moving multiple times. The company is great, They always show up on time and the movers are professional and very helpful. They give you fair pricing unlike most companies.. Thank you to everyone at Trans Moving for everything truly a A+++ company! read more

I hired Trans Movers/Easy Movers (the farthest thing from easy) to move my car and a small quantity of household items from Toronto to Edmonton. At the start when I was inquiring about their service Yuri (the owner) was polite and responsive. He had promised me my things would arrive within 5-10 days. On their website it states that they do weekly runs across Canada and that is why they can provide their customers with a cheaper price(false advertising). Yuri quoted me a $2200 flat rate for my car and 20 medium size boxes. He said after that $7.99 per cubic ft would be charged. I signed the contract and transferred him $400. *They are very unorganized and forgetful, make sure you double check all the info on the contract and be as specific as possible of what you need moved because they will add extra fees (in my case an additional $700) keep all of your convos through email so you have a record. When I asked about the additional $700 Yuri just kept saying go to the moving calculator on the website. He would not explain to me how they actually measure the additional furniture so I really had no idea how much additional cubic feet I was taking up but I know it was not $700 worth. I must of spoke with Yuri 15 times throughout the move, half the time he would not get back to my emails and text. Each time I did get ahold of him he would say my things were on the way. Sometimes he gave me exact days and the day would come and nothing. It got to the point where I said if my things do not arrive on this day then I will have to take another course of action. Once I said that my things magically appeared within 2 days. *How they get around not delivering your things when promised is in the contract it says there could be delays due to weather, strikes and circumstances beyond its control. Do not expect an explantation though Yuri will just keep saying refer to the contract. My car was also delivered on a separate day and left in a run down towing yard and was charged a sitting fee which was never mentioned to me. My car was filthy and had a few scratches on it. The worst part of it all was when my things finally arrived they wouldn't even open up the trailer door to let me confirm that my things were even in there. They wanted me to hand the cash over first. I refused and things escalated to the point where I almost had to call the cops. It is illegal for them to not open the doors. I was able to finally reason with the delivery driver and asked him what if you were in my situation? My things were filthy and squeezed tightly with other peoples things and my chairs were damaged and various other items were broken. They do not handle things with care or furniture wrap like they say they do on their website. The sad thing is I didn't even dispute my damages because I know Yuri would do nothing about it based off how he runs his business and other reviews I have read on here. All he cares about is money I have never dealt with a more shady business then this one. I hope I can save someone money, time and peace of mind with this review. read more

DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES. The poor reviews you see are not exaggerations. I have been dealing with this company for over a month in a move from Toronto to New York. Since I was moving across borders, I figured it would take a little bit longer for customs, but Yuri, the manager prolonged it by ignoring my calls and emails. I had to call from friends' numbers by the end of it to actually reach him so he wouldn't know it was me. He promised me he would hold my stuff in storage until I was ready for move in. The week of my move in date which was a Friday, he was unreachable until the day before, when he just decided that he would then be dropping my stuff off on Saturday. He gave me a 9-12pm drop off and told me the day of the move, I needed to pay his driver IN CASH ($2300) or I could e-transfer him with a fee. It is 2pm and he has still not contacted me to drop off my things. This company is unprofessional, unreliable and downright CRIMINAL. I will post more detail about the actually delivery and reassembly of my things once it arrives. read more

I decided to 'go cheap' for my move and you really do get what you pay for, or in some cases much less. The guys showed up late for the pickup date, not a great sign. I was told they would pack up and move everything. Their idea of packing up means tossing it in the truck. Waiting for the items to be delivered, this was the worst part of the ordeal. I was given a date when I could expect the furniture, they didn't show and no phone call. I called their office for some reassurance, nobody answered my call. Sent some e-mails and called a bunch of times the next day. Finally someone answered. I'm told they should be there tomorrow with the truck. Ok excellent I responded. Next day, they didn't show. This process went on for a week. Me, calling saying when is the truck coming, tomorrow, no truck, leave me waiting and no word or it's coming "tomorrow". Finally when they do come there's only one guy and I have to help him unload stuff from the truck. This was not part of the deal. So far they're very late and short staffed. Next while I'm unloading the truck, I notice most of my furniture is banged up and scratched from being tossed around in the truck. Wonderful, I'm very much regretting having dealt with these people at this point. I took photos of all the broken furniture/items as they were placed into the apartment. At the end of the move I also discovered a box of clothes had gone missing. On top of being very very late with the delivery, having me move the furniture off the truck myself instead of them doing it (what I paid for), and damaged furniture, dealing with them after the fact was the cheery on top. I sent an e-mail with pictures of the broken and damaged furniture to Trans Moving. In a poorly written reply back to me, "Thers no proof we did this you cold have done this youself". 1 completely broken book case 2 mangled dining room chairs 1 chipped + scuffed night side table 1 chipped + scuffed dining table 1 mashed up chest 30 pieces of splinters that used to be a shoe rack 1 missing box of clothes 1 week wasted of my time 1 less mover than required for the move + making me haul my own crap (why did I pay these guys?) 1 poorly written e-mail which proves English is not their forte. Trans Moving Toronto is clearly either a front for a Russian drug mob or they're the worst moving company to ever exist. I would suggest using this company for hauling garbage; however, most garbage men come on time and you don't have to help them take the garbage off the truck. read more

These guys are not friendly, they're all Russian and barely speak any English except their boss Yuri. They show up 2 hours late!! And without any tape, markers or enough boxes and have no idea how to organize/label. They take smoke breaks every 20-30 mins and don't communicate at all. They just stare at you and say a few words in English when asked questions. They will NOT take your boxes to your rooms, unless you agree to pay them extra AFTER the owner has already quoted you. Basically blackmailing you to agree otherwise they would just leave your stuff at the door of your new place. Oh and guess what, they ask for their big cardboard boxes back!! So CHEAP. Finally, after pulling all this and making you suffer all day, they demand tips and if you don't give them any instead of saying bye they just swear at you and leave. STAY AWAY from this company. Don't ruin your moving experience and have a horrific memory of a day that should be exciting moving into your new home. read more

The movers purposely and deliberately STRETCH the hours to get paid more - it takes them 3 hours, where it should have been 2 hours, and 5 hours, where it should have been 3. PLUS they BLACKMAIL you at the end of moving process keeping few items in their truck until you agree on their terms. AVOID these scammers at all costs! (They don't even have a location address on their site... no need to explain why) Googlemap their true address - 100 Toro Rd, Toronto and check the phone number on the "Moving Boxes" road sign. Looks familiar? This company is a shame of a moving industry. Hire at your own risk (or be prepared for a conversation with baseball bats) read more

I would recommend against using this company. My time and date was scheduled well ahead of time with a quote that was much lower than other moving companies. However on the day of moving the mover arrived 1.5 hours late, which is a problem when you live in a condo and only have the elevators booked for a certain period of time. On top of this there was only one person. While he did a good job, loading everything took much much longer than it would have had there been even one more person. He took nearly 2 hours to load the truck. When I moved in myself with 2 friends we finished in about 45 minutes, just as a comparison. After loading the truck the mover informed me that the price would be nearly double the quote, because of some policy of $10/box which was never mentioned in any previous conversation. At this point with all my things loaded in the truck I didn't have much of a choice but to agree to pay this extra fee even though it was clearly a ripoff. Had I known there was a cost of $10/box I would have simply bought much larger boxes. We arrived at my new place well after when my elevator booking was finished, but the security guard luckily still let us move in. The mover did a good job considering it was just the one guy, but overall this is a bad company and I will never use them in the future and certainly have told my friends never to use them. I recommend the same to anyone else looking up this company. The price we ended up paying is higher than quotes we received from much larger and more established companies which I suspect would not have had these problems. Don't be fooled by the low initial quote, it doesn't mean anything in the end. read more

Our experience with Trans Movers was satisfactory and no better. They moved all of our stuff (with the exception of a full-length mirror that I later realized never arrived!), and they were polite and professional. We had to move out of our apartment on the 31st and into a new one on the 1st, so they had to keep our stuff overnight (for $100 storage fee). The most annoying thing was that they charged us for the same number of hours to unload the truck into storage, as it took for them to load the truck from our apartment. There is no way it would take that long, since to load the truck, they had to get the stuff from different parts of our apartment, work it around the doors, down the hallway, into and out of the elevator, through a door, around two corners, through another door and on to the truck. To get it off the truck and into storage, that's all they have to do, get it off the truck. It's their warehouse! And then they charged us the same for the next day, though it did take less time. The other disappointing thing was the number of broken items. I did say that the air-conditioner needed to be kept right-side up, but they put it upside down. Since it is a portable unit, it collects a lot of water, and it is impossible to totally drain it all. After spending a night upside down, water got into the electronics and it no longer works. The box wasn't labeled "this side up" or anything though. A wardrobe was broken, a dresser was broken (these can be fixed with some nails, we think, and neither are high-quality furniture or anything), and a cage I have for my small pets had 6 of the bars bent, three significantly (again, I specifically said it was much more fragile than it looks, but I was able to bend the bars back into place, so it isn't broken). And like I said, one mirror just didn't show up, and I didn't realize 'til the next morning. I don't care too much about that, since I paid 10 dollars for it 4 years ago. So yeah, satisfactory. The main thing was the charge for the loading and un-loading for the storage. We were told that storage was a minimum 100 dollars, BUT they never said anything about having to unload the truck in storage, and reload it for the next day! So it ended up being 600 dollars for the storage. That was a big shock for us. We thought they would be storing it on the truck. They didn't tell us they'd charge us to unpack and pack the truck, but even then, we really feel they overcharged for that portion of it, just in terms of hours of labor. read more

We moved our belongings from Montreal to Edmonton and these people MADE OUR LIVES ABSOLUTELY MISERABLE! I don't even know where to begin so I'll say it in point form: 1) OUR STUFF ARRIVED EXTREMELY LATE They promised us our stuff would arrive no later than July 6th. They arrived 8 days later. We had to spend hundreds of dollars on hotel accommodations and extra days for car rental. We had to sleep in someone's basement when we just couldn't afford to keep paying for our hotel expenses. We have 2 YOUNG CHILDREN and the experience was extremely stressful. They told us we would receive NO COMPENSATION and that there are no negotiations 2) OUR STUFF WASN'T PACKED PROPERLY They didn't bring enough supplies to package all our belongings, and a large number of our stuff went on the truck without any wrapping at all. They promised me it would get packaged up in transit but I have VIDEO EVIDENCE showing how our belongings stayed that way when they arrived in Edmonton. 3) DAMAGES!!! They damaged our CHANDELIER upon loading it in Montreal. I spoke to them on the phone and THEY PROMISED THEY'D FIX IT but never confirmed this in writing despite me asking them too many times. They later went back on their word, and deceitfully SAID THAT IT WAS BROKEN BEFORE THEY GOT IT. This chandelier is worth hundreds, if not thousands, of dollars! They damaged expensive LAMP SHADES that were never packaged. Like the other stuff, they were simply stuffed somewhere on the truck. They are unusable now. They damaged the WOODEN FLOOR of the dining room in our new dwelling! We demand compensation for all these damages but they simply ignore us 4) TERRIBLE COMMUNICATION They constantly IGNORED MY CALLS AND EMAILS. I only got through to them either via blocked calls or having family/friends call them from other provinces. And whenever I spoke to the boss, he never had the time to talk to me and always told me to communicate via email, which they ignored as well!!! 5) EXTRA AND FALSE CHARGES Originally he demanded I pay him Quebec tax. A man doing this type of business for so long should have never done this because it is ILLEGAL. Only once I told them it was illegal did he go back and charge me Edmonton tax. The very fact that he originally charged me Quebec tax demonstrates a willingness to add on a few extra hundred dollars to the bill, which he did on many occasions. He charged me 8 hours of packing when that wasn't even close to the case. The workers were only at our place for 7 hours. Furthermore, the last hour was not used for packing at all, but for organizing stuff already in the truck. Moreover, the workers he hired (some of which were trashy guys off kijiji, one of which wreaked of marijuana) took at least 4 long (30 minute) breaks. Not only that, THEY RAN OUT OF PACKING MATERIAL (mentioned earlier) at least an hour before finished loading up the truck. Why on earth should I be paying for 8 hours of packing? HE MADE ME PAY FOR MORE BOXES THAN WE HAD. It is true that we did add stuff from the original quote and I expected him to charge us extra. But he charged us WAY MORE (HUNDREDS OF DOLLARS) than we added! I made this clear in the emails and they were also ignored 6) METHOD OF PAYMENT ONLY BY CASH; REFUSED MY CREDIT CARD He refused my credit card. He said he would only accept cash. Umm, isn't that illegal??? When I said that I wanted to pay credit card, he said that "the driver doesn't have the credit card machine". If you run a credible business, then ensure your driver has the machine!!! BOTTOM LINE: STAY FAR AWAY FROM THESE GUYS!!! read more

This company was very shady. They wanted to be paid in cash, and kept arguing about why I wanted to give them a cheque instead. Their hourly rate provided by their boss by email was much lower than the rate the movers told us in person. This company appears to have several names, which I found strange. read more

VERY DISAPPOINTED! They showed up 4hrs late. The pick was at a seniors house and they showed up at 9 pm, final delivery to my house was at 12:30 AM and I have little kids. Promised me a 15% discount on the phone for the delay but at door charged me full price quoted at the door. On top of all this, they claimed that they tried to contact me during the day to tell me the delay but did not have my correct number, DO NOT USE THEM FOR YOUR PIANO MOVE. They might have been good in the past, NOT ANY MORE. WORST EXPERIENCE EVER. read more

Damaged my furniture while in their storage, lost my items while in their storage and did nothing about it - because my furniture "wasn't worth fixing." I will never give my business to this unprofessional operation. read more

This was the worst moving service I have ever experienced. The owner is unprofessional, sent the mover late and tried to scam me. I only had to move a few items just a couple of blocks away. I asked him for an hour and one mover (i.e., the driver only), because I was able to help. He said it would be $50. It was appropriate for the distance and the amount of stuff I had. Other services wanted $100-200. So, I decided to go with "Trans Moving". When the mover arrived, he showed me his boss' message on his phone, which said $50 (driving) + $50 per hour for moving. I called his boss right away. He started arguing with me saying that he specifically told me it was $50 + 50. I told him if that's the case, I didn't want his service. He then told me there was a cancellation fee of $50 and threatened to call the police. lol I didn't sign any contract, so I just hung up my phone and let the mover go. The mover was very nice and understanding. But, the owner cannot be trusted. I absolutely DO NOT recommend this company. In the end, I found someone on Kijiji for $50. He was really nice, professional and got the job done. read more

I had a horrible moving experience on Sept 29th with Prof Movers (Trans Moving Company). After arriving an hour late, because they went to the incorrect address, the truck they arrived with was broken and the ramp would not go down, causing them to have to raise and lower a platform to move furniture and boxes, slowing them down dramatically. We were told there was nothing they could do about this problem. The move was a 1 bedroom + den and took over 2 hours to load the truck, and five and a half hours overall, due to movers moving very slow, and checking their cell phones when they thought we weren't looking. Finally, upon unpacking it was discovered that two ipads went missing. When I contacted Yuri, he was very dismissive, and implied his guys would never do that, even though they were the only ones with access and opportunity to steal them. Very disappointed with the customer service, and would not recommend them unless you want to overpay and have items stolen. read more