If Santa Fe Self Storage had climate controlled units, they'd be my first choice. Margaret, the…read moreoffice manager who showed me around, was informative, friendly, and candid. They are upgrading their doors and locks. They have a real office that looks comfortable for the staff. Even though it's an older self-storage in town, my impression is that these people care about their business, their customers and their staff.

We had a great experience at Aztec! Setting up an account was easy, and the staff was friendly and…read morehelpful. The location is well-secured, and I was glad to see they use a 7 digit passcode, not a 4 digit one, which is much less secure. The units were sturdy and clean. Their billing was very clear and transparent, and they offered an easy auto-pay option. Their location is right off highway 599 (you can see it from the highway), which is very convenient. The manager, Jimmie, is incredibly helpful and friendly. He responded promptly to email inquiries, and we met him in person when we were cleaning out our unit. We brought us ice-cold water on a hot day, and also offered to help us move some of the larger items. I cannot recommend them highly enough, it's a very friendly, well-run local business.

I've had storage units here at various times and have never been so taken care of as recently with…read moretheir wonderful new manager Tim. Past management was aloof, dismissive of their own promos that they couldn't/wouldn't honor, hiding behind corporate 'rules' that basically let them off the hook for providing good service. Tim has reversed all that and actually, eagerly, wants to provide great customer service. And he goes the extra mile to do so with a can-do attitude and a friendly smile. In Santa Fe, one has endless storage offerings on practically any street corner. Genuine customer service and keeping the place clean - honoring the promos - are what customers want. Thanks to Tim, UMini is far better today than just a short while back to achieving that obvious truth.

We have been using Mini U storage in Santa Fe on and off for about four years. Their service in New…read moreMexico has been excellent. The facility is clean and well managed. If there is one comment I would have is that there is no automated way to close a unit otherwise my rating would've been five stars. That comment is of course directed at the corporate entity and not the local facility who's response has always been excellent.

This location is under new management. The women in the office was not helpful and very…read moreindifferent of my issue.

Clean facility, competitive pricing and easy to work with. Staff are friendly and very…read moreaccommodating.

Great family owned business! Clean and excellent customer service. Kind people to work with…read more Appreciate you.

Ray was super friendly and helpful! The price is great and the entire facility was super clean! I'd…read morerecommend this storage facility to anyone looking for a safe affordable storage facility in Santa Fe!!!

I had a great experience moving across country and using this facility. Ray and Andrew were…read moreincredibly professional and courteous. They even called the day before to ensure that we were all squared away for our move in date the following morning. The facility was clean, secure and well organized. I highly recommend.

POSITIVE: The facility is always clean and easy access…read more Climate controlled. Staff is very friendly & easy to work with. NEGATIVE: Prices start out great, with enticing offers... then QUICKLY go up & you're STUCK paying it or moving out. You can't even "lock the price" for a year any more, so they go up every 6 months when u have to renew. :(

Positive points: Interior & exterior of the facilities are attractive, clean, organized & safety…read moreconscious. Staff is friendly & knowledgeable. Negative: Company policy appears to to be taking advantage of Customer. They quote one rate online. They do not mention additional fees until Customers go to pick out a unit to rent. Then, as Staff begins preparing the contract, the Customer is introduced to add on expense. This is stressful more so if one is in a hurry to rent. Another unfavorable practice is that the Customer is told the the rental rates will increase within 3 to 6 mo. When one asks for the reasoning, one is told: The Computer does the up charge & staff cannot change this. I found this reason to be ridiculous & damaging to Customers who usually have budgets that they need to stick to. This is how I see Extra Space Storage's policy = Dishonest.

6 stars for ESS at both locations on San Mateo and on Rodeo Road. Due to an inability to gauge how…read moremuch space I needed, I had to cancel a just-made rental and find a larger space. First, I got lost, and the lovely man at 875 SM helped guide me to the right address. Then, Samantha at 900 San Mateo went so out of her way to help me cancel my rental at her location and get me what I needed at the Rodeo Road location. There, Dee also went out of her way (and calmed me down, as this whole thing has been so whacky) to help me, explain how things worked, took me directly to the locker, and like Samantha and the gentleman at the first location, was kindness and helpfulness personified. So grateful that I decided to use Extra Space - thank you!

Excellent customer service at this well groomed and safe facility. No regrets whatsoever!…read more A word to the wise: It pays to tune into your email or snail mail from the office so you can be prepared for the intro special to end and higher rates to begin and plan accordingly.

Great Company many facility's in Santa Fe and Albuquerque. Pleasant Managers and reasonable prices.read more

From the owner: 31 years providing storage solutions with honesty, integrity, and pride. A-1 Self Storage is both…read morelocally owned/operated and "green" (producing almost 100% of the electricity we consume with rooftop solar panels). --Gate HOURS at this location are from 7AM to 8PM.--

This place has been excellent and always has been. It is family owned and operated by two women who…read moreare always available by phone if I have any questions. When I locked myself out of my unit they were there in 10 minutes to help me. Adam in another review on here has mistaken this facility for another one that is close by. Adam is mistaken in his review, no men work here or deal with clients. Best prices in all of Santa Fe.

Gentleman that works there lies and gives terrible customer service.read more