Great customer service , friendly and knowledgeable staff was awesome and allowed my to see…read moremultiple units before I made my final choice

From the owner: Located along Jefferson Highway, The Storage Center offers some of the best self-storage units in…read moreNew Orleans, LA, providing a variety of sizes and flexible month-to-month rates. Enjoy convenient features like drive-up access, video recording cameras, electronic gate access, and more. Our secure and accessible storage units serve residents near landmarks such as John Ryan Stadium, the Mississippi River, and Metairie Country Club. Whether you're seeking secure or convenient storage solutions, our New Orleans facility has you covered. Rent your storage unit today to declutter your space and enjoy a hassle-free storage experience. Contact us online or by phone to reserve your unit.

A-AAAKey mini storage ha provided a great experience so far. I feel that my stored items are secure…read moreand kept dry, and my check in experience was made very simple by Alex, one of the property managers. He personally walked through the available units with me, went through my contract step-by-step, and helped me to get through the gate my first time. He also offered some friendly advice about not moving in while it was raining due to the risk of mold/mildew. Happy to be using your company, thanks guys!

I have only had a storage unit since September of 2024 and it's now June 2025. I've had two rent…read moreincreases and it hasn't been a year. It's started at $129 and has now reached $192. So, infuriating.

Rochelle & Staff are amazing to work with. This was a corporate account and we needed deliveries…read morevia fed ex on pallets. They were so helpful at this location.

This place is awesome. Very clean and very helpful Mgr. This should be This place other Mgr. Should…read morebe trained. THANK VERY MUCH.​

I rented this place intended for a month but I was charged for two months, stating they were 30 day…read moreperiods. When I came into property I found mold all over my furniture. I was told my unit was climate controlled, only to find it wasn't and on my contract it was stated it was a climate controlled unit. DO NOT EVER RENT FROM THIS PLACE. It is a lucrative business only here to exploit people using vague language and bad management practices. Update: Rick the store manager reached out to me and we discussed the matter about the mold damage. So to be clear, he and Mary are the only ones that are actually on the ground in New Orleans, anyone spoken to besides them is based in Atlanta. Here are some tips that I would suggest storing their items here: 1. Make sure you get what you're paying for and ask questions. The people in Atlanta are not here for your help but to make money. Make sure your lease starts when you need it and when it ends. 2. Get the renters insurance. Anything can happen. Just pay the $8 for the benefit of having it. 3. Talk to Mary and Rick if you have questions. Both of them are exceptional with customer service and answering questions or concerns with their policy, contracts, needs etc. 4. If you DONT get climate controlled, make sure you plastic wrap all cloth or store it properly. If you do get climate controlled make sure you get it and check it out before starting your lease. Once again, Rick and Mary are some of the kindest employees and will help you out if need be. Just make sure to read your contracts and store your stuff appropriately.

Terrible service, takes forever to answer calls. Just trying to give a call to cancel my service…read more I've called two times and nothing.

I've been a customer for many years, ranging from mailbox services to storing my car there for a…read moreyear while on deployment. Nancy is one of the best office managers I have ever known. She always goes beyond what's required. The management is very honest. I feel like they know me personally. The only place I use for storage! Prices are very reasonable and stablem

I have been renting a unit at Pasternack Mini Storage since 2017 . Ms Nancy has been a true…read moredelight each of those years. She is always professional and friendly . The prices are very affordable.

First to review?! Hard to believe when this place is synonymous with great customer service. They…read moreknow all their customers on a first name basis and always goes above and beyond every time you go in there. This place is hardcore about their wine. They have weekly wine tastings and the largest indoor wine storage facility in Louisiana. And they have a sommelier on site! Last time I was there, I got a chance to sample some hundred dollar wine. Yep, they just cracked that puppy open and split it with everyone in there. How awesome is that? Plus they're very community-oriented. They have a featured business and an interesting events every month. They just recently advertised for an indoor garage sale where they had over 50 sellers and door prizes! Don't know of any other garage sales where they give out door prizes- and ask for donations for a local blood bank and school. And they're doing stuff like this all the time. Every time I go to a fundraiser in Jefferson Parish, Elmwood Self Storage is involved in some shape or fashion. I've even used their board room for a meeting I conducted. They let me use that space- free of charge- and even helped me advertised for it. These people seriously get around! So check out their facilities and you won't be disappointed. I haven't been!

First off I was told to return a u haul car transport to this location by U haul in Georgia..So…read moreafter driving all night I arrived the next day at this location to drop off the u haul I was immediately greeted by rude disrespectful employees who told me they would not be helping me insecure the straps holding my car to the carrier... First off it was uhaul policy to not allow me to secure the car myself so I had absolutely no idea to get it off.. I'm a disabled veteran & I didn't deserve to be treated that way.. This location and u haul itself should be shamed of themselves..

Great place to store your items. The managers are so kind and helpful & the facility is so clean.read more

This facility is well kept and maintained. The staff is courteous and attentive. Thank you!read more

Great customer service! Wilfied is the best! He was right on point with any questions I had, while…read morebeing considerate & friendly. Thanks Wilfred for a great experience!

This whole place reeks like urine & cigarette smoke! I rented a unit online, sight unseen, and have…read morebeen trying to get in touch with a human to cancel/get refunded ever since & have not been able to get anyone to answer the phone or call me back, despite numerous attempts & leaving several voice messages for the property manager. The only time they called me back, I missed the call & their voicemail simply said "I was calling to see when you'd be coming to put a lock on your unit" so clearly they do not listen to their customer's messages or they'd know that I do not intend on EVER putting a lock on it bc I'm NOT keeping the unit. Literally never moved in a single item of mine. I would NEVER keep my things inside of this facility unless I wanted it all to have an extremely unpleasant odor afterwards.... GROSS!!