Went in this morning and donut was greasy and seemed like it was from yesterday. Sausage roll meat…read morewas brown and gray definitely old. Please get back to the standard you once had!

The lightest and flavorful doughnuts I've tasted in a long time! I will be back! The price is also…read moregood!

The birthday cake was perfect for my mom's 75th birthday…read more Cream filled donuts so yummy. Finger cookies excellent. I highly recommend this bakery.

The customer service was great! The glazed doughnuts were fresh, fluffy, and tasty. I am a sucker…read morefor doughnuts. However, the chocolate glazed doughnut was hard, over-fried, greasy (taste, smell, and actual). The cream cheese cinnamon roll was dry, the dough was not tasty, the cream cheese did not have a hint of cream cheese taste because the glaze was TOO sweet. If I visit again, I will just stick to the glaze donut. I don't even desire to try anything else.

The service has gotten better at this location and I do so appreciate that! Friendly service goes a…read morelong way for someone like me! The donuts are good. I would suggest they still need more staffing maybe? But my high praises mostly come from the staff is in better attitudes and spirits than I've experienced in the past. The donuts are good and are as to be expected from any chain donut shop. I still suggest it for a quick pick up spot.

The doughnuts are decent but do y'all make them fresh and ready to go because mine are always old…read moreand dry tasting everytime and the icing is too sweet a lot of times

Once I get my order, I have no complaints. Quality is consistent and I appreciate the fact that…read moreDunkin employs so many teenagers who are probably getting their first experiences in the work force. I have to knock them for consistency though. My order is wrong a lot. Usually the wrong flavor munchkins or bagel. I just eat whatever they give me lol.

Got the wrong drink 2 days in a row, wanted hot chocolate got something complelty differentread more

This Dunkin Donut location on Russell Pkwy provides a wide variety of coffee options for you to…read moreselect from, including cold/iced and hot beverages, as well as donuts. Additionally, they serve breakfast sandwiches, which is a nice touch. I consistently order a large caramel crave iced coffee and an extra large hot coffee with ten creams, and I have always had my order accurately fulfilled without any issues, thanks to the Dunkin Donuts staff who consistently deliver a positive experience. There is ample parking available around the building, and they accommodate both inside ordering and drive-thru orders. Please note that they do NOT provide kiosk ordering.

This location is further from my house but closer to the church I go to. I find that most Dunkin'…read moreDonuts locations are inconsistent with quality control. My coffee does not often taste the same from store to store or even trip to trip. I can say that this location most often seems to have a good attitude at least and the product is correct even if not consistent. The quickness and good attitudes go a long way for me. So most of the stars are for that and aside from drinks, the food I get is always fresh and fast.

Great donuts and ice coffee all the time Great customer service and always clean ..They not too too…read moresugary either

Since the new owners took over the customer service from the employees have changed from worse to…read morebetter surprisingly. How fast is the service it all depends on the day or weekend when I'm there yes there is a little bit of a wait but not to bad. The new owner seems pretty nice and talkative which is nice when your want your customers to come back and enjoy the atmosphere. Would I come back here? Yes!

Probably one of the friendliest coffee shops around the Byron area.This Dunkin Donut location is…read morevery easy to get to when getting off the interstate when headed to work, traveling thru town or just needing something to drink and eat while driving to your designation "Not saying hey let's drink and eat while your on the road that's up to you to do that not me". The staff here are very friendly and talkative when asking questions about a certain drink, donut or whatever you may want to purchase from this Dunkin Donuts there is plenty of parking around the building and this location does get busy during the morning time hours.

Always good service! Great staff!! The staff always is always friendly. Very efficient.read more