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    Mine Shaft Designs

    3.7 (3 reviews)
    Closed 10:00 am - 10:00 pm

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    Services - Mine Shaft Designs

    Jewelry cleaning

    Jewelry repair

    Jewelry reshaping or resizing

    6 More Services

    Jewelry restoration

    Jewelry stone setting

    Watch cleaning

    Watch part repair

    Watch part replacement

    Watch seal testing

    Mine Shaft Designs Photos

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    Recommended Reviews - Mine Shaft Designs

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    2 months ago

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    3 months ago

    excellent service and very friendly staff!! Family owned business for multiple generations!

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    1 year ago

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    Neptune Designs

    Neptune Designs

    (26 reviews)

    $$$

    An "aquatic"-themed jewelry store on Duval Street... good shop! Lots of gold and silver, many…read moreocean- and Key West themed items. Lots of coins, etc. from the local ship wrecks made into jewelry ... quality goods IMHO! The staff was nice, friendly... it was fun to peruse the merch! Recommend you stop by ...

    I am a local (13 yrs in KW), have frequented this store and purchased a few items over the years. I…read moredropped off my sea pearl necklace, alerting the sales person, it was 'vacation jewelry' and inexpensive so more sentimental than anything. I had broken the clasp and just wanted it repaired so I could wear it. I stated do not restring, not necessary just make it wearable. 3 months go bye and I realize I had not heard from Neptune. I take some responsibility as I did not call, went on vacation or just busy. You would think once the repair was finished they would call. NO they did not. After 3 months I visited to find NOTHING NOTHING had happened. They said it is not gold so we cannot repair. Although I never raised my voice, I made it known I was a very unhappy customer. At one point, a male employee decided to get involved and started by saying - just relax!! Women loved to be told that don't we!! I stated no need to use gold, just a clasp so I can wear it. 3 Weeks later returned to find my necklace had been taken apart and was missing a loop at the end. AGAIN NO REPAIR NO CALL. I asked for the loop to put back and I would return tomorrow. I also stated I did not really want to be charged for the repair. Well, I did return the next day, they did repair and I was told, the owners said to tell you it's $37.50 - pay or will will take the repair apart and return to you!!!! Wow threatening a customer for $37.50!! If you read the bio of the store, it was started by Mom and Dad. I can image Mom and Dad would be ashamed of the current owner threatening a customer for $37.50. There are quite a few smaller shops in Key West. Go there!! I certainly will not be returning and now that my friends have heard - they will not either!!

    Blue Marlin Jewelry - Interior~

    Blue Marlin Jewelry

    (20 reviews)

    $$$

    I rarely write negative reviews, but my experience with Blue Marlin Jewelry was extremely…read moredisappointing. I brought my watch in on June 19, 2025 for what should have been a simple clasp repair. I was never given a written estimate before the work was approved. Later I was told the clasp/buckle needed replacement and I verbally approved the work based on the information provided at the time. When I came back to pick up the watch, I immediately noticed that one of the hands had fallen off the watch. This means the watch was damaged somewhere during the service process while it was out through their service chain. That should never happen when a customer leaves a watch with a jewelry store. Because of that damage, the watch had to be sent out again. From the moment I dropped it off to the moment it was finally ready, the process took about eight months. Regardless of where the delay occurred, that is an extremely long time for a customer to wait for a watch repair. What was most surprising was the way the situation was handled afterward. Despite the damage occurring while the watch was in their service process and the extremely long delay, I was still expected to pay the full amount for the buckle replacement. There was no real effort to acknowledge the customer experience or take responsibility for what happened during the process. Unfortunately, that level of professionalism and accountability was not demonstrated here. The response I received from management made it clear that the focus was on explaining their internal process rather than understanding the situation from the customer's perspective. When a business stops caring about how the customer experience feels on the other side, it becomes a serious problem. I remained patient throughout the entire eight-month process and tried to handle the situation respectfully, but the overall experience left me very disappointed. If you are considering doing business here, I strongly recommend that you get everything in writing before leaving your watch or jewelry. Based on my experience, this is not a level of service I would expect from a professional jewelry store.

    The BEST jewelry store in all of the Florida Keys! I look forward to going to Blue Marlin every…read moretime I visit the Keys. I wasn't aware that in the past year, Armando opened a second store in Key West, and I was so excited when I stumbled upon it. It's just as great as the original Islamorada location. For anyone who is looking for unique, fine jewelry that has a Florida Keys vibe, I highly recommend checking them out. And if it's your birthday, let them know, they have discounts for your special day!

    Mine Shaft Designs - jewelry - Updated May 2026

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