Friendly staff, this location in huge letters says we ship to the US. The guy went above and beyond…read moreto make sure my stuff was wrapped properly and neat

I have to give high praise for the gentleman working the day we came in. Had to print off some…read moreryanair tickets as our airbnb host didn't have a printer (stupid ryanair fees!). Helped everybody in the queue, got our few items printed, but the icing on top of the cake: The zipper on my boots broke (unfixable, on holiday & only have a pair of running shoes as back up, these were my fav go to boots to wear w/ everything!) & this man not only directed us to the nearest shoe repair store, but he fixed me up (i.e. taped my boots so I could wear them around til I could get to said shoe repair store and/or a store to purchase new shoes ;-) I felt like Cinderella as the prince was fitting her glass slipper, the way he carefully taped my boots. This man went above & beyond his call of duty, thank you sir!

Here's some things I appreciate:…read more - Good value for money - Simplicity - People being on time - Being able to outsource heavy lifting I needed all of these things done, and CitySprint were the people I picked. Why? I have no idea. They came up when I searched, their prices were reasonable and so I entrusted them with collecting 5 boxes from me (Glasgow South Side) and taking them to Glasgow's East End, same day. I actually had no idea how much that service would cost but was impressed when the price came in at £23 for small van (other options are bike or big van). I booked for collection at 9am and the guy showed up about 10 minutes early. He was super friendly and chatty (more than most couriers) and was impressed by my laziness when I had kept the boxes in the car (meaning he didn't have to lug them down the stairs). Just over an hour later I got a beep on my phone & email to say the boxes had been delivered. I'd normally do that kind of delivery myself but from now on I'll definitely consider getting these guys as their price was so reasonable and the service was so easy to use. Happy days.

Extremely prompt, courteous, professional service. Little bit more expensive than some other…read moresimilar companies (Hence the 4 star review) but I personally felt it was worth the small increase in price for the service I received. Great communication all the way from booking to delivery - I got texts to let me know when they were heading to the pick up, when the items had been collected and then a final one when the goods had been delivered. Staff who attended were polite, friendly and efficient. 24 hours from initial booking contact to items being delivered. Very, very happy with the entire process and would definitely use this company again.

From the owner: man and van removals deliveries…read morecollections driver with van man with van for hire

So often I've just missed the postman with a parcel that I have that I have been waiting for by a…read morematter of minutes and finding the delivery note on the Mat. Royal Mail have a delivery office/ collection point where you can pick up your undelivered recorded mail provided that you collect within 18 days and bring your slip with a form of recognised identification with you. The mornings are the best time to collect your parcels as as the office is normally quieter, loads of people go after work, with Christmas time being a nightmare.

Let's be realistic, nobody is going to come here unless they have to. My reason for having to was…read morethat the postie had failed to deliver my parcel so I needed to either schedule a redelivery or pick it up from the sorting office. In the past I've been pretty unimpressed with the service here. I've often arrived to be told my parcel isn't here, or that they can't find it. Occasionally I've even been given other people's mail by mistake and had to explain that no, that's not me or my address and ask them to check again. I think I've seen more customers losing their tempers with staff in this building than I've seen in any other. However, I was pleasantly surprised to learn that they have late opening hours on Wednesdays which makes it possible to collect parcels after work. When I arrived there was no queue of angry customers (there were no customers at all) and I had my parcel in my hands in record time. Maybe they've improved recently. It's still only enough to get 3 stars from me but I definitely recommend taking advantage of those late opening hours.

Appalling service. They have had the goods for 3 days. They load it on the van for delivery and…read morethen throw it back into the warehouse and don't tell you. You sit all day and of course it doesn't come. They then send a message the following day that they MAY deliver 4 days later. Do NOT USE this company.

Waited on delivery , expected on Tuesday 30th Jan 2018 , now Wednesday 1st of Feb, an not even a…read morephone call to ask why , we had to call them an been told it's in a van waiting to be delivered !!! Would never use this ridiculous company again !!! Using a mattress on the floor just after cancer surgery , an told them this , they obviously don't care !!!!!

Ladies and jelly-babies! Behold the most useless, remarkably horrifying couriers I have ever come…read moreacross! Once known as Home Delivery Network Ltd, this company underwent a re-brand after being slammed left and right on internet and by the media (Watchdog did an exposé in 2010). It is now known as Yodel: new name, same old crap! Behold my tale of woe... (Apolgies in advance, this review has turned out to be really long.) I've been a loyal Amazon customer since 2006. I've never had any problems, not from Amazon or its Marketplace sellers until now. I'd ordered a particular kind of modelling clay from a retailer in the US on 22/08/12. My seller dispatched from her side of the world using Global Mail, and DHL was to pick up on this side... except they don't deal with Global Mail packages, they turf it over to their partner company Yodel. Now, I was told to expect that delivery could take until 24/09/12 to arrive because it was coming from overseas, so I waited patiently for it to arrive. The 24th came and went, and still no package. So, I contacted the seller to let her know I hadn't received my package. Imagine my surprise when Yodel reported to her that the item was delivered on 30/08/12!!! So I checked my designated safe place, and there's nothing there (not surprising really, as this item needed a signature), asked all my neighbours, who are usually very prompt at handing over anything they received for me, and big surprise... they don't have it either. So I called DHL, who explained to me that their partner company was responsible, and gave me Yodel's contact number and the partner reference number. The first time I called, I got through to a rather vacuous young woman who said: "I can't help you, our systems are down at the moment." No apology, no offer of further assistance, only silence. So after a few moments, I ask her to take my details and have someone call me back when the systems were working again. She takes my details, and promises me a call back the next morning, followed with a short "will that be all?" Telephone manner leaves much to be desired, and as someone who has worked in many call centres over the years, I was appalled. Next morning, I receive no call. I try to get through to them on their premium business number using my mobile phone on my lunch break. After 30 minutes of brain meltingly awful hold music, nobody had picked up and I had to go back to my desk. I tried calling again after I'd left work on my way to a friend's house. 45 minutes of the same brain beating music, still nobody picked up. I was unable to try again until the next morning, when I called as soon as the line opened at 8am, and I finally manage to raise a dispute. Thankfully, the fellow I spoke to was courteous and helpful, and asked me a series of questions. He informed me that they would interview the driver, and I'd be contacted within 48 hours. I was happy with this, until 5 minutes later I received a call back from a woman who said: "You can't raise a dispute over 2 weeks after delivery, the driver won't remember it." Even had I called them on 24/09/12 when I was told to expect my package, it would still have been 2 weeks after. I explained this, and was basically stonewalled. Furthermore, when I asked for the signature that was taken to prove that it was in fact delivered, they refused saying only the sender has the right to that information. They did say it was signed by a mysterious 'N.W', though. They told me they wouldn't deal with me anymore, and I'd have to get in touch with the seller. Who knows who has my parcel? Or if anyone has my parcel? Luckily, the seller I was dealing with was kind enough to give me a swift refund. I feel sorry for her that this company may be damaging her reputation, especially when she didn't trust the package to this company in the first place. On a side note, Yodel's contact number is nigh on impossible to find online, and according to other sources they don't answer their emails. Contact is a chore, and disputes are made difficult. You only need to google them to encounter a wall of internet outrage and horror stories that make mine look like a picnic. Some simply beggar belief, and are worth the read for entertainment value. This company is best avoided, boycotted, and the more people who know about it the better. Amazon users are encouraging people to cancel their orders if they find out Yodel will be delivering, or not delivering as the case may be. Avoid and spread the word!

I got a card from these guys this morning, says he tried to deliver without even trying the buzzer…read moreto the door entry system or even knock at the door. This is not the first time that I've had issues from this company, from now on l will refuse to use any company that uses these guys for delivery service. P.P.S Piss poor service avoid these guys at all costs.

We have been a customer of SPDS for over 25 years . They deliver our 'Fragile' Goods very well and…read morealways almost on time - 99.8% !!! All staff , both driver and warehouse are fantastic , helpful and never ever have attutudes , only a cheery face . They are sooo helpful and honest . I would absolutely recommend them ! Murray Aquatics Glasgow .