the manager here is so geniune, kind, and takes connection with his customers very seriously. in the time i spent getting my nails done, i'd seen him answer several phone calls in which he addressed each customer by their name, offered patience and support, and met each of their preferences with care. he's very hands-on and takes the time to get to know each one of his clients. i usually avoid new nail artists because of a skin condition i have, making me susceptible to judgement from the artists. however, the woman who did my nails treated me like any other person and didn't bat an eye at my skin irritation, which made me feel incredibly comfortable here. i love the way my full set acrylics turned out. i will definitely be coming here from now on! the place is noticeably clean when you walk in, and i loved the decor. it was way more spacious than i expected. so comfy here!! read more

Mimi Nails - full acrylic set with gel color. - Nail Salons Near Me - Gaithersburg, Maryland

I have been a customer since 2010. I love this salon! Upscale atmosphere, extremely reasonable prices. Fantastic & skilled staff!

By far the worst customer service to ever experience in my entire life. I don't believe my nail tech truly cared about my requests for the style that I wanted; she rejected my idea and then said this is better (pictures attached). She did a horrible job. The lines are not evened out. She had terrible patience for me. She did not fulfill my initial request of the design I requested and then unfortunately paid for. She was also very very very negative and aggressive towards me. I would never recommend any one going there. I can see why their business is failing. read more

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Got my nails done at Mimi Nails in the Flower Hill shopping center. They were so great. Everyone was welcoming and friendly. These are the best almond shaped nails I have ever had. Love them. read more

Mimi Nails - Nail Salons Near Me - Gaithersburg, Maryland

Today was my first ever visit to Mimi's and I have to say I was underwhelmed. I called ahead to schedule, but that did not seem to matter. The nail tech who did my nails (I didn't get her name) offered me gel FOUR times even though I was VERY CLEAR that I wanted a regular manicure and a regular pedicure. She did my manicure first, or should I say half of my manicure. She painted my nails at the pedicure station. I have never had this done before. The pedicure was okay, but she asked if I wanted my feet scrubbed (which was an extra charge that she didn't tell me about until check-out)--even though on that (the scrub, exfoliation), she did a good job. Before she painted my toenails, she asked AGAIN if I would like gel. I have never had gel, never want gel, and am very clear in my communication. They need to learn when to stop upselling. OMG. After she finished my nails, she put me in front of a mini fan (see picture) instead of under the drying table (though one of her coworkers came by and put me under the table). The message I got was don't come back and trust me, I never will. read more

Mimi Nails - This is the drying situation I was given even though they had a drying table that was working and available. - Nail Salons Near Me - Gaithersburg, Maryland

I didn't like my nails, it looks so bad my friend did over there too and her looks ok but mine are terrible I don't have time to comeback and fix it. I didn't notice until I got home... so disappointed NO CUSTOMER SERVICE read more

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This is so annoying I paid $48 for a pedicure. First of all the salon was empty I came on a Wednesday afternoon around 330 left before 4pm. This lady did not exfoliate my feet before scraping it and no massage. The way she shaped my toes is ridiculous and as you see in the picture didn't even properly paint my toe nail fully . On top of that was filing my skin which resulted in the little scar you see there. DO NOT RECOMMEND not even on a time when they aren't busy can they do a simple good job. Honestly so annoyed will never go back there again. read more

Mimi Nails - Nail Salons Near Me - Gaithersburg, Maryland

First time going and I have to say I was impressed. I LOVED the pedicure I got and everyone was super friendly. Upon leaving , after I got a full set ombré I was not happy. When asked if I wanted ombré I assumed that it would be the same color as my feet ( this is my first time getting ombré nails) That was not the case. I left very unhappy , and will be coming back with 3 days to have it fixed. The manicurist did an amazing job, this just isn't my style. I expected the ombré to be blue. For $108 I would expect my nails to match my toes. Was just simple miscommunication read more

Mimi Nails - Nail Salons Near Me - Gaithersburg, Maryland

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Avoid going to this place. First of all these ladies here specially the front desk lady who also does nails is rude and does not listen to what you ask for. She literally left me with no eyebrows. she will argue with you. She messed up my eyebrows big time read more

My best friend and I came here as walk ins to get dip manicures. $45 each of us for the first time as customers is what we were told my usual place is $40 always. I loved the personality of my technician but the after of my nails is awful. I have again and dip paint every where. She never clipped my cuticles. The shape is completely off. There is missing color on my nails and is rough in so many spots! I'm so so so so upset and my best friends bails are the same as well!! read more

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This place is awful. I've made appointment with them and they do not stick to their schedule. Do NOT waste your time calling because it will not matter. They are rude and unprofessional. read more

POOR SERVICE!!!!! I went on a friday after noon it was fairly busy. I had a nail technician ( with no name tag) and she sat me down. I wanted to do a full set and she rushed me, pulled my hand, and she had sloppy work. this place is nicely decorated but has terrible workers and poor customer service. she rushed to do my nails and forced me to pick a color so i can get out of her chair. one technician can affect a whole establishment. will not be coming here again. EVER. read more

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Got a gel manicure by van and it started coming off a couple days after :/ also theyre not very friendly with their customers especially the desk lady Also i had to wait 30 minutes even though i made an appointment for a reason read more

The worst experience in my entire life I went to this Nail salon because I had a big event to attend and even though I had so many other shops go this one was already in the shoping center I was already in I got a Gel manicure which lasted 3 days the event was out of town I had to go all weekend with jacked up Nails Return to the nail salon only instead of apologizing they blame you No Client Service at All read more

So. As far as what your nails are going to look like I would give it 5 stars they do amazing work no doubt. However. If you are a woman of color expect a very long wait. They treated me like I wasn't there I waited over an hour while people who didn't look like me (melanated) went right on in and were out in no time. They talked about me in their native language how do I know. Easy I got an app that translates. The overall experience was very unpleasant and if it weren't for the amazing quality of my nails I would've given them 0 stars. So it's up to you. if you got nothing to do that day cause you will wait. Go, you won't be disappointed with the quality. But if you got plans don't walk in schedule an appointment cause you won't make it out of there in a reasonable amount of time. read more

I was getting my nails done and trying to enjoy my day tell me why when I went to MIMI NAIL SALON in FLOWER HILL they were so bad like Beyoncé hair bang bad. The lady doing my nail was extremely rude and ruff and she didnt even fix cuticle . On top of that this particular women keep yelling at my friend family member talk abt relaxing. Also while she was doing my nails she was eating like hello ? The lady also asked me if I wanted to get my eyebrows done like girl my eyebrows are #perfect plssss. All in all I would not recommend bc let's be for real this experience was so trash and they got me looking crazy if they think ima come back . read more

Mimis nails employees did a really bad job. They made my nails really thick and when I told her I wanted my nails to be longer she didn't listen. The paint job was not the best for me and for my friends nails he made the paint smeared. Also my two pointer fingers are the same length at all ones really shorter than the other. For my friend he kept hurting her and put super glue everywhere on her nails like under and on her cuticles. So overall they did a bad job and were mean. read more

Mimi Nails - Smeared - Nail Salons Near Me - Gaithersburg, Maryland

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Although they talked in their language to look at buying new nail polish colors, I found them to be decent. However, two of my nails are breaking after a week of getting gels done. I went to get waxing for upper lip. It seems that I'm allergic to whatever product they use for it. If you get waxing for upper lip and eyebrows, just know you will be outside where everyone gets their nails done. I will give them another chance for gel nails and write again with a new review. read more

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They're okay, not very clean but they're really fast. I go there often when I need something done quickly. Kim is the best technician there.

I went today for the first time and I gotta say the service was quite nice. My technicians name is Amy and she took her time and even asked me if the shape that I wanted was okay the way she did it. She did not rush and I love them. She made sure I was happy with the work she did. read more

Mimi Nails - Nails - Nail Salons Near Me - Gaithersburg, Maryland

After a I was recommended to this place I would NEVER GO AGAIN!!! Horrible experience and I spent almost $200 for both and my daughter! The customer service is nonexistent!!! read more

Go to SANDY. She's phenomenal, it was my first time and I was prepared to comment on almost anything and I didn't have one thing to say the whole time. Didn't do too much filling on my real nails. And fake nail shape came out perfect. read more

Mimi Nails - Nail Salons Near Me - Gaithersburg, Maryland

So I came back after my original review because my mom insisted they upgraded the salon and made a ton of changes. The salon itself is nice, everything new, all massage chairs work. The staff seems much friendlier than my previous experience. I started going to see Van for my gel manicures and I love her. She's thorough, clean, and does a great job. She helped me pick out a color and was honest when I picked out one she didn't think would last very long. read more

Mimi Nails - Nail Salons Near Me - Gaithersburg, Maryland

bad costumer survives overpriced i asked for a simple design and got told they wouldn't do it because it was "ugly" it was a simple trendy rhinestone design.definitely wont be going back read more

After 1 1/2 days. Started noticing nails chipping after 1 day. I'm disappointed and upset that my nails only lasted this long. Will not be going back here. read more

Mimi Nails - After 1 1/2 days.. really. So disappointed and upset. Definitely won't be coming back. - Nail Salons Near Me - Gaithersburg, Maryland

Just when I thought I was out...Mimi pulls me back in with their $28 mani and pedi deal. How's a girl to resist, right? Resist, I say. Resist. I've been here several times, and while the shop is clean, and all of the equipment looks properly sanitized, but they just don't do a good job. For the pedicures, they never get all of the dead skin off the bottom of my feet. I know, gross, but I wear heels all the time, and I have more calluses on my feet then David Beckham. My husband rates my feet on the same scale as Home Depot does sandpaper. You see now, why getting a good pedicure is imperative to my relationship, right? Plus, most of the point of a pedicure is to get rid of the dead skin. As for the manicure...I shudder. No matter how often I ask them to go gentle on my cuticles, they always push my cuticles too far back, and when I'm not paying attention, they CUT my cuticles (a few times, to the point where I bleed). For those of you who have always gotten your cuticles cut - let Mama Fenny tell you that, that is bad bad bad. It makes your cuticles hard, and grow back ragged. Bad bad bad. Also, the color selection isn't the best, and with the exception of one lady, the rest of the manicurists are pretty cranky and not very nice. I've wanted to love them - or even tolerate them because they are so close to my house, and so inexpensive, but unless I'm truly desperate for a mani/pedi, I can do a better job at home. read more

Called in to see if they had a lash technician available today and the lady answering the phone was rude! I've been here before but won't be returning she tried it! read more

I've been going to a Salon in Wheaton for the past few months to get my nails (gel) and eyelash extensions done, and thought I had come across one of the best. Unfortunately, the eyelash extensions with this other place wasn't the best, (they kept coming off!), so i went in search of another affordable salon here in Montgomery County. When I came across Mimi's reviews here on Yelp, I was kind of hesitant, as the reviews weren't all that positive...I'm so glad I didn't pay them any attention. My intent was to only get the eyelashes done, but when I arrived, I decided to go ahead and get my fill-in done as well. The young lady who did my fill-in must have been nervous, as she nicked me several times throughout the process. In addition, she kept trying to "up-sell" me and I it took several times of my saying "No!", before she finally let it go. They charged me an additional $5 to get an "American Manicure",(which is common), but there were no 'extras' given (in the design), that I've become used to with other salons. The one thing that I did like was the hand massage that was given, although I did not get a manicure. Not sure if that is something she threw in - just because - but it was a nice bonus. Once the fill-in was done, went to JUDITH to get my extensions done. The overall process was phenomenal. it took about 30 minutes for her to complete both eyes, but I've learned that that is about normal and that any time less than that could lead to the issues I experienced with the other salon. Contrary to the review left back in October, the eyelashes that she used were lightweight and she used different lengths on each eye to give it a more natural look/feel. Not sure what type of glue was used, but whatever she used did NOT irritate my eyes the way the one used at the other salon did. The only issue that I had was the constant attempt to up-sell me on services I had clearly indicated I was no interested and Judith not informing me that there would be a charge/fee for the removal of the old extensions. No matter that it was only an additional $5, the fact that that was not told me until AFTER everything was done, was a sore point with me. Overall, I was pleasantly surprised with my experience and I will be going back (tomorrow as a matter of fact). The fact that they're here in Gaithersburg, (where I live), makes it easier...I won't have to travel too far for greater/better service. read more

Didn't like it here this lady she was doing my nails and she did my nail and it was all bumpy and also she didn't do a great job she was rushing read more

I was visiting from Los Angeles and I needed a manicure in the neighborhood so I thought I'd check this place out. Now, I don't live in Beverly Hills or anywhere close to there, so don't think I'm comparing this salon to those standards... but this manicure was the quickest I ever had. Geezus it was so fast it was like a blur. She rushed thru it, didn't use any cuticle cream, seemed annoyed, and sent me off to another table to dry. I watched her grab her things and go. I get it. So that's why she was in a hurry. She was about to go home. Uh ok. Bye girl. My manicure was "ok", a bit of stray polish and clear streaks, but it was the customer service that was the biggest disappointment. read more

Avoid this place like the plague! Since I lIve so close, I decided to give this place a try and get my eyebrows done-twice . If you are looking for a friendly place with good customer service---this ain't the place for you. They have this young receptionist working there that has the attitude of somone who has been working 50+ years. And both times I've been there, she was getting her nails done. Be prepared to wait-even for the simplest request. The first time I went, I waited 15 mins for someone to do my eyebrows. The second and last time, I waited close to an hour. Yes, I said an hour! They used CP time on me and I should have known better- they told me 5 mins when I walked in. I never did get my eyebrows done that day and I'm still looking like chewbacca as I type this. :) You've been warned! read more

Went to Mimi nails about a week ago for a gel fill. Thought it was all great until I got home that night. My gel polish had bubbled that same night on more than 4 nails !! It has looked terrible ever since. Eventually , about 3 days after , the bubbles popped and the top layer of my gel polish completely peeled off and looks hideous. EXTREMELY disappointed and wish I had gone back to get my money back or have them redo my nails, but honestly not sure if i even want them to redo them. I'd show more pictures but I'm sure these do justice read more

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DO NOT GO THERE! i came into the salon to get a polish change toes and my sister a pedicure. She starts taking off my pink polish and immediately goes to green polish. There's still pink polish around the edges. I tell her and ask to get a full pedicure and pay for the expensive option because the polish change was not good. She calls the manager they agree to do it. The girl who was supposed to do it walks out of the salon and 5 min later the manager says they can't do it. I'm annoyed but my sisters still getting a pedicure done. I sit in the chair next to her and put on the massage chair. 20 mind later the manager comes up saying nothing, turns off the chair and walks away. I had never been treated so poorly. I was told the the manager let's employees decide whether or not the want to help customers and if not the don't have to. read more

I have been to lots it nail salons but none are as consistent and good as Mimi's. I think I have gone to three different people at Mimi's and they were all good. My pedicure was perfect, quick, and clean. I wish this place accepted tip on card but it doesn't stop me from going. I am not loyal to one nail salon but I may start soon. Unfortunately I don't know anyone's names to recommend them to you, but they are all pretty great and nice. read more

Mimi Nails - Big apple red OPI - Nail Salons Near Me - Gaithersburg, Maryland

Been coming here for a few years and love the environment. Amy is always so great. Reception is super nice and attentive. Salon always clean. I normally make an appointment but I'm positive walk-ins are welcome. I love that it's so quiet and peaceful. This is my me time and I love how easy it is to chill here. Recommend the entire salon to anyone in the area looking for great service. read more

I want to be clear about things. This salon is walking distance from my house, and when I didn't have a car, I appreciated the convenience of sleeping in Saturday morning and treating myself to a mani/pedi or a wax without having to take the bus. And I did it of and on for a really long time... long enough to give a blanket review of almost all their services (and a good deal of their technicians). I will start with the cons: 1) Unless you are there right as they open or right before they close, it's noisy. Really noisy. Especially from Thursday-Saturday (although duh, since those are the busy days). 2) It's not the cleanest salon you'll go to. I also very rarely see the technicians wash their hands or prompt me to wash my hands *before* a service. And no, they don't use any kind of sanitizing spray as an alternative. And I've breathed more acrylic dust than I care to mention. Tsk tsk. 3) As most of these shops, they rush. If I'm paying $80+ bucks for a mani/pedi and giving a generous tip, I really don't want to see dry skin on my heels or bubbles in my polish even before I leave the shop. I know they are trying to make the most money they can, but NO. So sloooow it dowwwn. Also, calling for an appointment simply does not work. I did it a number of times, and I still had to wait for them to finish a service they took on for fits and giggles although I arrived on time. 4) Most of the technicians don't have any idea how to do much more than the first month of nail tech school - warm water manis, a quick pedi, and the basic square tip acrylic...which might still have small dents when filed and polished. Most grumble if you want almond or squoval tips. And gel polish designs? Nope nope nope. And...nope. Cave drawing in Lascaux are more precise. 5) Eyebrow wax is good, if you're willing to wait. Ask for Judy. If you've gotten this far, you might be wondering why I even went to the shop for so long. And it's those TWO stars - their names are Mike and Judy. Write those names down. Trust me - you will not be displeased if you ask for them by name. Just tell them not to rush. read more

I go to Mimi's for one service. I break a fingernail occasionally deep enough that it can't be trimmed. So I go to them for a silk wrap repair. The silk wrap stays on the nail for about 6 weeks while the nail grows back. They are priced very reasonable and since I go under an emergency, I'm always a walk-in. I haven't waited too long for service -- it only takes about 10 minutes to do a silk wrap, so perhaps it's easy to fit me quickly. read more

Judi for my nails and eyebrows. Anna for my pedicures. Always pleased with my Mani Pedis

My son invited me to do my mail so we did call them to make appointment, we got there and this lady I think front deck was ver unprofessional, I keep asking her what are the prices and she keeps making faces so we did stay so this lady keeps throwing my my purse and my phone so told to stop doing it and then she started talking on her language so we done and one think I know I'm not coming back to this place any more and I don't recommend read more

I love this place!!! They always do a great job and the prices are extremely reasonable. It's very clean and the salon itself is very pretty and everything seems very new. :) Today I walked in without an appointment and they immediately got me started with a mani/pedi! read more

Mimi Nails - Mimi's nails! - Nail Salons Near Me - Gaithersburg, Maryland