I previously posted a five star review for this company. Sadly,I need to update my review and let…read moreyou guys know what a rip off this company really is. We hired them to get rid of some rodents, my son heard them in his bedroom wall.Otis just sealed off the furnace room which is right next to my son's The rats came back, and when Otis came out and looked at the traps, they were untouched, so clearly the rats were not getting in from the place that they charged us thousands of dollars to seal. The next thing they did was charge several more thousands of dollars to seal up holes that they thought they saw from underneath the house. i'm guessing we spent probably $4000 or $5000 by this time. This did not solve the problem. I called them back again, Otis came out again, and this time he said that they were jumping on the roof and that we should cut the trees back. We did so. Otis looked on the roof and sealed up anything he could find. But this did not solve the problem. My son continuously reported to me that he kept hearing the rats in his wall. When I would tell this company this situation, they would say oh we don't open walls. Well, if they don't open walls, why did they keep looking at other places when that's where my son reported hearing them? They weren't coming in from the furnace room which cost us thousands of dollars. They weren't coming in from the roof which also cost us thousands of dollars. They weren't coming in from under the house, which cost us several more thousands of dollars. And guess what the rats are still there. I contacted the company yet again, why I have no idea since they clearly can't fix the problem, but I wanted to get them the benefit of the doubt. This time, they had the audacity to say, will seal it up and will guarantee it and it'll be perfect and it'll cost you another $2250 I contacted them and said you guys said it would be perfect and wonderful and sealed up before, the last three times I hired you and Mark laughed and said oh you know we don't open walls. He actually laughed, incredible. They seem to think I would actually hire them again. I'm considering small claims court. In any event folks, save yourselves a lot of grief, and don't hire this company under any circumstances. I have a feeling some of the other five star reviews were relatives of theirs, trying to help them get their rip off business on wheels.

Otis is the BEST!! Have had a few pest issues this year, and Otis is always able to make it over to…read morecheck everything out within a day or two. Friendly, reliable, and all my issues have cleared up soon after the treatment.

I am giving 5 stars to Ruben Gressett, Jr. He inspect our house on 1/11/21. Ruben was very nice. He…read moreeven took off his shoes when he entered our house. He is nice, friendly and professional. Everything went well smoothly with our inspection. Thanks Ruben.

I would and have recommended Gressett Termite Control to my clients…read more As a real estate professional it's a challenge to get someone to come out on short notice and to do quality work. Gressett Termite Control was referred to me by 2 trusted Brokers in the Bay area. I have utilized Gressett Termite Control over and over and never had 1 complaint. However, this time takes the case. My client used a pest company that she found on the internet to do her inspections prior to purchasing her home. The pest report came back to be $9100 for the section 1 repairs only. I emailed that same report to Gressett Termite Control to get a second bid, sight unseen, and got the same bid. So we hired Gresset Termite Control to do the work. When Mr Gressett did his own inspection of the home he called me immediately to inform me that the cost to repair was significantly cheaper. The actual cost of repairs which included everything on the report was only $2500. The other pest inspector stated that he would have to open up the wall and take out the shower stall do to current leakage in the walls. Once Mr Gressett arrived at the home he re-inspected the home only to find out that the shower stall wasn't leaking in the walls and that saved my client and the sellers a whole lot of money. Thank you once again Gressett Termite Control.

in September 2018 we had 3 known racoons on the roof of a rental house, a family or racoons, baby…read moreincluded. they were visualized by my tenants but were causing a flea problem for my tenants, so they had to go. when i called San Francisco pest wildlife removal (sanfranciscopestwildlife.com 415.881.4347) they were swift to act which was great. however, they charge per animal capture (which i think is $150/animal- which would have totaled $450). i knew i had 3 racoons, so rather than breaking up the family, i paid over $600 to have them relocated all at once and all together (a "package deal" by the company). infact getting the "package deal" and relocating them all together so they wouldn't be separated was encouraged by the agent i spoke with on the phone. so rather than pay the lower rate which trapped one at a time, and saved me a few hundred dollars, the bleeding heart in me dished out the money to have them all removed/relocated at once. again, also recommended by the agent on the phone. Oddly, racoons returned to the roof 3 months later. since i have never had a problem with racoons at my house, i thought maybe the same ones returned, so i called the company to see 1) if i had some sort of warranty, and to have them spell out what areas are problematic 2) to see where they relocated the racoons. the woman who answered the phone looked into the records and said that they terminated the family, and that no, they do not have any warranty. she also became annoyed after i started complaining to her ($600+ is a lot of money, especially to have the problem return 3 months later), and she told me "sundays the office was closed but that she answered the phone anyways". Their website says (in 3 places) "we are available 24/7 via cell phone". their website also says," When we encounter animals inside a house, we inspect every part of the house, from ground level to EVERY PART OF THE ROOF, to identify all the areas of entry, and all vulnerable areas, and we perform professional repairs, with guarantee, to seal entry holes shut". yet when i asked her what they found, what was documented when they captured the family, she said that no inspection was done on the roof. when i started to question the agent WHAT EXACTLY DID I PAY FOR, who by the way was the same agent who originally helped me in september (most likely the owner), she started to get defensive, and eventually hung up on me. THIS COMPANY JUST WANTS YOUR MONEY. THEIR ETHICS ARE CRAP. They don't care about the wildlife they trap. they push the "save the wildlife family card", and they euthanize them all, once they trap them and mislead the consumer. also, it seems they are licensed in CO. not sure how that affects their practice in CA, but i have filed a complaint with BBB and Fish and Game. :)

Went out of town for a getaway up in Oregeon and had my dogsitter watch our pup and house. Turned…read moreout as my husband was loading up our SUV for our road trip, at 6:30am, he left garage open as he ran up and down our stairs to gather stuff to put inside our car. That is the only time we can think of when the racoon got inside our garage. 36hrs later, my dogsitter texts me at 12:45am telling me there's a racoon scratching at our kitchen door trying to get in the house from our garage!!! Long story, short, she calls Animal Control, who doesn't deal with racoon removal, they recommend another company. She calls, but gets VM. So we call Wildlife Removal San Francisco and speak with Maria who is very nice. We tell her our situation and she tells us their prices for cage install, PPE, and cage removal. All reasonable, in our opinion. And even better they can come out within a few hours to put the cage in our garage. The tech arrived promptly per my dogsitter and gave her instructions on how often to check the cage. Within 24hrs later we had him captured in the cage. She contacted them the next morning & they came over and removed the racoon. Everyone at Wildlife Removal SF, we talked with from Maria, to her daughter Bianca, to Shawna who removed the crate, was helpful, answered all our questions, consistently called us back with updates of the progress of when the crate was arriving and had been picked up and where they were going to release the racoon once he was deemed healthy, were outstanding, professional, great communicators, and incredibly easy to deal with. I can't recommend this company enough if you have a problem with wildlife in your home. Excellent service!!

Despite the name, they deal with live animals not just dead. Brently responded to my project for a…read morepossum stuck in my backyard in SF. He arrived within 3 hours of exchanging messages and humanely captured the critter in less than an hour for a reasonable price. I would highly recommend his services.

Our garage has become a home for a mouse family. Maybe even more than one. We feel fortinate to…read morehave discovered Rodent House at Next Door. They worked with us on creating a bid that would address our current problem and also prevent more invasions in the future. we found them eager to please and, so far, have been extremely prompt when keeping appointments and also when responding to emails. They did the main work on 9/19 and already 5-6 mice have succumbed to Rodent House's traps. As promised, they quickly came by to remove the carcasses and replace the traps with freshly prepared ones. Knowing that the service continues for 2 years is very reassuring should we have more problems with these pests in the future. Thank you Rodent House for your hard work and attentiveness!

Update on 6/4: There was another Venmo conflict but Tim has acknowledged the communication…read morebreakdowns and apologized for his initial response. I'm amending this review to 3 stars to reflect this accountability. He is certainly a capable specialist and does do good quality work. Going forward I hope he will be as proactive and diligent as he was in the responses tonight. I have attached screenshots to show the new change. Seen from web version of Yelp more clearly. ========================================================== 5/30 review He tried to harass me over Venmo by ranting in the $500 comment thread 19 days after this review. 13 inane, barely coherent messages that were sent on 5/30/2025 at 1 AM. The screenshots will speak for itself. I made this update same day late afternoon. This should had been the end of this particular review: short and concise. Then mere hours after posting this update a second stream of Venmo rants began in rapid succession at 10:30 PM. This time he finally remembered me as a client when this was not so in his original statement. He sneakily revised his original rebuttal to saying he remembers me but still attempted to defame me a 2ND time. I did check this page after dinner around 8-9pm. At the time it was still the original derogatory and dismissive comment. By the time I came back to update the second Venmo rant, the comment thread had grown from the original 13 posts to the even more aggressive 87 messages. Tim. I paid you close to 5k for all the jobs done, tipped you for the work (which you acknowledged and was not part of the 5k I already counted for. +tip that would inflate the actually payment to 5.5k before Venmo because I tipped you twice for two separate jobs), got you lunch & dinner, and paid all the jobs done UPFRONT. And the $500 Venmo advance payment towards that future job for your tough time was apparently worth nothing judging by your Venmo posts. I can't say any other professionals I hired ever got this level of consideration. I did everything I could as a good client, but you were the one who chose not to act until Yelp gave you trouble. I made multiple attempts to work with you on scheduling but you did nothing. So I exercised my right as a client to post this factual, genuine review about your business practices. In response, you feigned ignorance, called me fake, and tried to ruin my credibility not just once, but twice. Then you escalated to threats and insults against me and my family members in the Venmo thread, with two separate outbursts (one in the morning and one at night). All of this: the threats, insults and mudslinging; is clearly documented in the screenshots I'm providing. Additional photos can be seen from the web version of Yelp.

Tim is a smooth and convincing talker and sounded sincere, but once he receives your money... the…read morereal deal unfolds. Our job was unfinished and his guaranteed service hypes was all hot air. Do business as you please, but be WARNED! And that will ne my guarantee to you. He is not even worth a star...

Company hauled away items as discussed . Fast and efficient ! did a great job ! price was…read morereasonable items requested to be thrown where heavy. needed for hauling away garbage and they did exactly that !

Run away. I would not use this company…read more I rarely write negative reviews, in fact, I don't think I've written any reviews in well over a decade, but I felt compelled to share my experience. Earlier this week, I contacted several hauling companies before deciding to go with Mendoza based on the quote I received over the phone. I shared several pictures and a video before our first call. During multiple conversations, I made it very clear that my biggest concern was avoiding a last-minute price increase on the day of the job. I explained that I was also considering renting a truck and doing the hauling myself, and that the quoted price would determine which option I chose. I repeated this concern several times, and each time I was reassured that the quoted price was accurate. Based on that, I booked the service, declined the other options, coordinated schedules, and confirmed the time and location again the night before. When he/they arrived, everything changed. Almost immediately, I was told the job would cost four times the quoted price. After nearly 30 minutes of going back and forth, and reminding them of our multiple conversations and the assurances I'd been given, they reduced the price somewhat. Even so, I still ended up paying nearly three times the original quote. By that point, I had people waiting, plans coordinated, and no realistic alternative. I felt I had little choice but to proceed. The most frustrating part wasn't the higher price, it was that I specifically raised this concern multiple times before booking and was repeatedly assured it wouldn't happen. If the original quote wasn't accurate, I wish they had been upfront from the beginning. Instead, the price changed only after they arrived, when it would have been extremely difficult for me to make other arrangements. That's just not ok, not cool. I would be very leery of using Mendoza Junk Removal.

Awesome. Danny, the owner, has been spraying and keeping the bugs out of our house for years…read more Excellent job. Even got rid of pesky ants that had built a nest in our kitchen wall and were a real challenge to remove. Truly cares about this customers. Always on time or calls if there's a scheduling issue. Considerate, professional, thorough. Explains problems and his treatment plan clearly and always answers any questions. Much better service that those big anonymous chains.