OUTSTANDING SERVICE I TRUST. Customer for more than 10 years with four older cars. (I have kids.)…read more They've saved me on unnecessary repairs recommended by the dealership and guided me on maintenance. My AC failed on a 15 year old buick. I was prepared for a major bill, but they reconnected a wire for cheap. Popularity of this place now might make you wait, but it is worth it. HIGHLY RECOMMEND!!

Referred to them by Google and Yelp. Been to their website…read moreto read up on Japanese Auto, since I have a Acura RDX. I must've emailed them 4 times, called probably the same amount. NOT ONE RESPONSE. Since 2023, I have not heard back from these guys, all I want is questions answered about service. It's not like I can take time off work to show up in person just to talk. Why do they bother to have an email address or phone number if they don't answer it. Won't bother them anymore.

I have had my vehicle repaired at this body shop multiple times…read more Staff is always honest and straightforward in what they can do. The dealership I purchased my vehicle from quoted me $400+ to fix a few things on my vehicle (and also tried to gaslight me into believing there was a crack in my bumper and the whole thing should need replaced. Though I was standing there and the maintenance man was pointing at nothing on my bumper). I brought my vehicle here and had all of the repairs done for less than $200 and my bumper was checked for damage, they found none. Service was much faster than expected and staff were very professional.

Seniors - stay away from this car repair shop. If their mechanic makes a mistake and screws up your…read morecar they charge you full force for their mistake. Record Everything the service manager tells you. He only documents what he Wants to pay for and charges you for His mechanics error. Ann

I have been going to this particular shop for about 15 years. I have had 3 different trucks in…read morethat time. I could not say enough good things about this shop, and Jeff Booth. Jeff and his crew are top notch. They will diagnose ONLY THE PROBLEM, and fix just that. No matter if you know about car repair or not, this shop can be trusted to diagnose and fix your issue in a timely manner and are competitive in pricing. Service like that is hard to find. Do not make the mistake of taking your vehicle anywhere else.

Recently had some brake work done here. In the past, I'd had a good experience with Earl Bros…read more(their maumee location did some transmission work on a previous car of mine). Same stands for the Secor one. They were quick, reasonably priced for the job, and very communicative.

Got a flat on US-23 heading out for weekend trip. Tuffy was open late on a Thursday and Andrew was…read moresuper helpful when he spoke with my wife. They had a new tire in our size that could have gone on the car but, once they diagnosed the problem within five minutes of our arrival, for a mere $30 they were able to patch our flat. Helpful, quick and friendly. Anyone in the area looking for tires should stop by Tuffy.

Jim took good care of me, had me and my family in and out quickly. Had a tire losing air, they…read morefixed the leak and got me on my way to enjoy the rest of the day in no time at all. Thank you!

Very reasonable pricees and honest ! Quality work, clean…read moreenvironment and very good value. Many people recommend them. They get your vehicle back to you ASAP. Gary Sadler gsadler1@gmail.com

Took my car here for a pretty expensive repair (like $10,000) and it took them quite a long time to…read morework on my vehicle. Absolutely not their fault at all due to waiting times on parts and other issues. So far I haven't had any issues whatsoever with my vehicle, but Mark assured me that if I do have any issues that I can contact him and he will remedy the issue. He was very communicative and honest about wait times and the whole process. Highly recommend Katz collision.

This is the only place that works on my vehicles. Chris and Dave are the best mechanics there,…read morebesides Jon. Theyre quick and usually right about whats wrong with your car. The prices are good. Theyre usually done when promised unless there is a parts issue but thats not their fault.

Jon and Cathy always take great care of me when I go in. I've had to had my jeep serviced with them…read morea few times - usually a day or two turn around.

I have taken our vehicles here a few times now since moving local to them. So far they seem to be…read moretrustworthy, timely, knowledgeable and fair. I have no negatives about them right now so so far they are a 5 start for me!

If you have an issue with your car that isn't specifically transmission or exhaust related, take it…read moreto these guys. It's that simple. They won't try and sell you stuff you don't need, or screw you on repairs.

Pretty stingy place to look for a vehicle,…read more I inquired on carfax.com about a 2025 Jeep Gladiator Mojave, later that day I was called by unfortunately later to find out an absolutely awful salesman by the name of Steve Myers. (I feel awful for anyone who has to work with this egotistical sore loser) I asked over the phone if the vehicles price is negotiable and if I could toss in an offer, he stated how the dealership is a volume dealer and their prices are put "aggressively" which didn't ultimately answer the question but I didn't think much of it and tossed in an offer. Few hours later I was told that the vehicles price is firm, to which I responded by saying "Okay, let me know if anything changes", he tried to justify the price by sending me a data analysis report of similar spec to spec vehicles within a 300 mile radius of the dealership, his vehicle was ranked 3rd for best price in the market, I asked him "where's the location of the first two" to which he claims that locations are not given. After doing not even 10 minutes of digging, I found both. 2 days later, he messages me saying "I saw it." In my response to me seeing the vehicle he failed to provide me information on. Cool I guess? 4 days later, he sends me the listing again and he drops the vehicles price by about $200-300-ish. I told him to delete all my information as I'll be looking for other options in the market since I wasn't too fond of his tone from the start, he states my offer "was not exceptionally fair" to which I show him a better vehicle in the market with a lower price than his AND lower miles than his. His response? "Go buy it." What a ways to go for a salesman Anyways, spend your hard earned money elsewhere if you're looking for a vehicle, this place does NOT deserve your business.

I initially had a RAM truck that was diagnosed as needing approximately $2,800 in repairs. Instead,…read moreI was hit with a staggering $5,000 bill. They were able to help my family and me out. Thank you, Nas, Ryan, and Anthony, for your help in working diligently to fix the problem.