they did a marvelous job on repairing my Subaru in under 10 days. Looks like new and went the extra…read moresteps to make sure my backup camera worked after they had restored all the damage done on my rear end after I was strick by a large truck with a deer catcher. Would recommend them to any one. Their practice of calling twice a week to update me on their progress was very helpful and appreciated.

They will go the extra mile. 5 stars. High quality work, I was kept up to date on the repairs to…read moremy vehicle. That is a value I can't place a value on, as it is very professional to keep the customer up to date. I will definitely take my vehicles there when the need arises. VET Owned.

Great customer service and very neighborly. My locking hitch bolt was oxidized to the point I…read morecouldn't open it. I tried Accurate Collision to see if they a dent puller to pop the lock off. The staff was friendly and helpful. Brent took a circular saw and cut it right off. They wouldn't accept any payment. I highly recommend this business. Friendly and can do!!

Awesome service, people, and collision repair on my 2023 Toyota Tundra . Highly recommend this…read moreshop. Thanks Mike

After hitting a turkey, North Idaho Collision Repair was recommended to us by another repair…read morecenter. They helped us with the insurance claim, listened to us and met all our expectations. The car was delivered on time, They washed it and cleaned the inside too. All of the work was guaranteed. The shop was clean along with the waiting area. Special thanks to Becky for keeping us informed and the fantastic job she did.

Excellent work and great customer service! They fixed my truck and it looks like new. Paint…read morematched is 100 % ! Very impressive and I would recommend them to anyone who has a vehicle damaged.

I brought my van in after being quoted for paint work and rust removal. Without contacting me or…read moregetting my approval, they did not remove all of the rust and instead sprayed Rhino lining on the roof rather than painting it as I had been quoted. Within a few months the rhino lining was already developing small cracks. When I later posted a review about my experience, Fox Auto Body responded to my review by claiming online that I had approved the work. I unequivocally did not. When I contacted them and vehemently challenged that statement, they subsequently appeared to back off that claim, telling me that they would delete their response. I then asked about a refund because the work performed did not match what I had been quoted for. I was told they could not offer a refund because of my review and my email response to them. Well, yeah, when you lie about what happened, I am going to call you out for it. To give that as a reason for refusing a refund seems both odd and unethical, but I digress. Their justification for the changes was that this was a more "cost-efficient" approach. A euphemism for cutting corners. Moreover, that approach was taken without discussing it with me first or obtaining my approval. I challenge them to present any evidence that I approved these changes. They will not, and cannot, because I never did. From my perspective, the issues are straightforward: the quoted rust removal was not fully completed, the roof was Rhino-lined instead of being painted as quoted, and these changes were made without my authorization. Again, their initial public claim that I had approved the change was later withdrawn. This demonstrates, in my view, not only that I was dealing with a company willing to shamelessly cut corners to maximize profit, but also one that appears willing to say whatever is necessary to avoid accountability when challenged. What will their response be this time, I wonder? Based on my experience, I would highly recommend using another body shop.

Had to have some emergency restoration work done after glass shop was unable to reinstall a new…read morewindshield. Things were looking pretty grim but the techs at NW Autobody worked a miracle. Words cannot express the quality of the repair, absolutely amazing workmanship. If you need auto body, this is the place to bring your vehicle!

Thank you to Carson!! I had a small dent and he helped get it fixed right away! Thank you Carson…read moreand Northwest Autobody!!

The work is always impressive. They listen to your concerns and work with your time and budget…read moreneeds. Clean location, friendly, professional.

Meg was kind and graceous and the techs were able to quickly resolve my issue with no hassle. Very…read morethankful to the folks at the Sandpoint/Ponderay location