They patiently worked with my schedule. The results were beyond my expectations. Couldn't even tell…read morewhere my deep scratches were. Definitely a returning customer.

I can't say enough about the fabulous service and beautiful work that Fox recently did on my car…read more It's seriously better than new! To me, there's no other place for auto body work!

Great carwash the HOT WATER is really appreciated to blast the snow and ice out of the wheels! Nice…read moreto be able to get the wheels/tires back into balance in winter. Thank you!

I travel the U.S. a lot for work in the oil and gas industry with my personal vehicle. This is the…read morebest manual car wash I've ever had the pleasure to use. Hot water, high pressure, clean facility and great time for money spent.

Meg was kind and graceous and the techs were able to quickly resolve my issue with no hassle. Very…read morethankful to the folks at the Sandpoint/Ponderay location

We had our 2019 Subaru ascent repaired at the Bonners Ferry location. We were very satisfied on the…read moreoutcome of our SUV. It was done in a timely... professional... and quality manner. The staff there was excellent as being friendly, informative and very helpful along the way. We took it in on a Friday and got it back on the following Friday, which is amazing. They went out of their way to detail the interior of our vehicle something we didn't expect. We would recommend the Bonners Ferry shop to anyone and we'll try to become one of their best. "salesman. lol Thank you Casey, Celia, Erin, and the rest of the crew for everything. Best wishes, Paul and Viki

They diagnosed the issues with my Subaru Forester thoroughly, explaining in detail how and what was…read moreneeded to correct them. Work was done in a timely manner and at a very fair price. The owner was very knowledgeable and friendly, working with me to schedule a few different issues to better fit my budget. Will always go back for my automobile needs. Great job!!

Todd and Bob are honest with professional work ethics! Last week was one of the few times we took…read moreour Toyota Tacoma to Nelson's Auto. Todd was fair at pricing, explained every detail of work needed to be done, was on time on ordering the parts, and fixed our toyota truck that needed alots of work on a proper timing! Absolutely great service, super value for the money paid, friendly professional team. I recommend them to anyone looking for a trustworthy mechanic shop in the area! Thank you Todd and Bob for the great work and customer service!

Amazing customer service and my car looks like new! We live in Montana and hit a deer so there was…read moredamage to the right front fender. Our local body shop said the couldn't get to us until September. Friends recommended accurate northwest. We called them and they said bring the car in within the week. Well- they contacted our insurance, an adjuster came out the next day and in spite of problems with insurance responding to their calls they had my car ready to go within a week and a half. Everyone there was so helpful and kind and my car is beautiful

Great people and great Toyota Tundra front end repair. Great communication on the parts and…read morecompletion ETA. Highly recommended.

Just did a simple windshield fix but detailed and in a way that will ensure repeat. Business…read more Respectful, professional, and provided what was done and if I need to replace the windshield later even a quote. Need glass repaired or replaced I highly recommend. Don't use the "big" glass company you will not be happy. In my opinion of course.

I gave three stars because part of this was my fault. We purchased the glass (two pieces, brand…read morenew) and needed to have them installed. I expected to pay a little more because of last minute, but $450 to install was SHOCKING. Last time we had these replaced it was $475 which INCLUDED the glass. It's my fault that I didn't ask for an estimate first, but I'm shocked at the price. Needless to say, we won't be returning.

Did a super good job on my Mercury Mountaineer. Matt was the one I dealt with and he was super…read morecool. Even did a little bit extra and didn't charge me any more. Cool guys.

First time I used them they were awesome. Second time was not good. They did not finish the repairs…read morewhich I pointed out or the extra work I wanted completed at the time I picked the vehicle up. I then called and was told they will call me back. I had to call back a week later and got an appointment. When I got the vehicle back, the work I paid for was shoddy, is now coming off and the original work is still not complete. They reused plastic body clips and the inner fender well is now falling out. Topper still leaks terribly. When I called them I was told they will call me back, two months later, nothing. I will be looking for a new shop.

Fortunately, I haven't had to have body & fender repairs done very much on my vehicles but when my…read moretruck's front bumper had a recent, rude encounter with a tree stump I turned to Northwest Autobody for the repairs. The company has a great reputation. The repairs and the paint work on my truck were done with complete attention to detail. Eric and his crew got the right parts for the job and the body work is amazing. The job was done when promised and my truck was returned to me freshly washed and cleaned, inside and out. Nice touch!

Thank you to Carson!! I had a small dent and he helped get it fixed right away! Thank you Carson…read moreand Northwest Autobody!!