As many people who write a review about miller and carter,they want to like the restaurant but there's always something that lets every experience down,i have posted in my previous reviews I really want to like miller and carter , and most of the time i do, but i always find myself having to make a compromise , from the plate only being warm to the touch, to the atude and lack of skill in customer service more often than not by the waitresses,some are good at their job but most are really bad,i've worked with the public myself so i feel i can make such a statement ,i have been going to miller and carter for some years and i do like the place, the building is very welcoming and never fails to impress when we take friend,it's a great place to relax providing there are no screaming babies! i,am talking from 19.30 in the evening here, and i appreciate everyone deserves a night out, but bringing babies out to a restaurant in the evening! what more needs to be said other than get a childminder. no doubt i will get some negative feedback for what i have just said reference babys,but to put bit in a nutshell more often than not it's the service, i'm not expecting michelin star dining, but i do expect good service and hot well prepared food when i go out,if i pay £10 for a meal i have a good idea what i'm going to get and i adjust my mindset accordingly, the same as if i pay £40 for a meal, but no one should have to feel bad because they felt they should have said something about service but didn't, after all who is responsible for hiring?and who is responsible for how their staff are treated?and who is responsible for their training and making sure that customer service is maintained ?while we're on the subject of customer service , i can't emphasise enough how i hate be being addressed as guy! to be asked by a twenty something , "Are you guys ready to order" or would you guys like a drink ! when i'm with my wife makes my blood boil, and then when i have been with my daughter to clearly see the male waiters flirting with her , i take as an insult, I know people well enough to see when they are being polite or have ulterior motives, miller and carter you need to get a grip of your staff.then perhaps other issues will start to resolve themselves. read more