I last visited this Miller and Carter location in December 2020, my experience was mediocre, they…read morehave improved since then for many reasons, but I still feel they tend to fall short compared to branches in Manchester and Wilmslow, which are actually cheaper than this one.
The location in Liverpool city centre is good, being along the Docks, it has nice views of Albert Dock and is in walking distance from the city's attractions. I was told the slight price increase compared to other Miller and Carter branches was just to the increase in costs (rent etc) due to their location, which is a little frustrating but understandable.
The interior looks pretty good, there is a large bar area, to go alongside the restaurant area, it has the right mix of a formal place to grab a bite to eat, to a relaxing area too.
On my most recent visit, I ordered the Buttermilk Chicken, I was pleased with this as the chicken was well seasoned and cooked well, accompanied by the dauphinoise potatoes and rich chicken gravy, both were very flavoursome and complemented each other very well, making it a meal. I was disappointed they did not have any of the sweetcorn puree, which was listed on the menu. I was even more disappointed that they would serve my dish without this, and they did not even have the decency to tell me they were out of stock, either at the point of ordering or even when presenting the food. I understand, they can run out of stock here and then but it would be nice to have been told about it.
Other than the issue with the sweetcorn puree, the staff members working seemed friendly enough, they did not check up on me during the meal though, to ask how everything is or to refill the drinks, and it was hard to get someone's attention when required due to the size of the restaurant.
I was not too impressed with my half rack of ribs, which I ordered as a side plate, to split with my friend, I didn't find there to be much meat on them, which for a steakhouse was a let-down.
My Long Island iced tea was great, it was a bargain for over £7.50 given the quality and the fact it was very well made, and also looked good too.
The food is a little expensive here, but the loyalty scheme is very good, due to having two previous visits and loyalty stamps, I received £10 off my bill this time as it was over £50, after two more visits I will receive £25 off any bill - even better!
3* - Some major issues which disappoint me, but all in all a good experience.