I had my Honda CRV repaired at Jack's Auto Repair Shop. They installed new wheel bearings in both…read moresides and stabilizer bar in the front and rear. I drove my car today and everything went well. I'm quite pleased

I agree with the "Jack Ass Auto Repair" comment…read more Brought in my mom's car to get it checked and every time I would call in for an update he told me oh I will have a price for you on Monday after the electrician looks at it. Didn't tell me the price or anything for me to approve it. I did not consent to anything being done and then he expected me to take $245 to release the vehicle. I asked him for an itemized receipt and he couldn't even do that so he sat at his computer and typed up a receipt that still doesn't show an itemization of what was done. Was also telling me that the part for my car is on a national back order but at this point, I really don't believe anything that comes out of his mouth. He actually confessed to never calling me or giving me a price and still is not giving me my mom's vehicle. Wants me to pay money even though he never asked for approval and give me a price for the guy he had come out. Yeah no. This guy is terrible. If you get him upset or confront him he gets very loud and starts throwing his arms around. Watch out. The way he speaks to women and raises his voice should tell you everything you need to know about him.

I've worked with both the service department and the parts dept and was very pleased with both. I…read morehighly recommend!

I KNOW I have left a review of this place before... but I suppose I'll write up another…read more I did not purchase my Volvo from this dealership because, although I was putting $10,000 in cash down and had about an 805 credit score, they refused to try to negotiate with me on the price AT ALL. Also, I was going to be charged for them picking up the color I wanted from another dealership. So I drove to Northern Va for a better deal and the exact car I wanted. So if I were rating the based on that - it would be a 2. But this is more for service since then. I do get all of my warranty work done on my Volvo here since it's closest to home. The service team is always very friendly - they've even given me another car for the day a time or two when I didn't have a shuttle to get me to work and needed to get in bc warranty repairs were being completed that would take several hours. I have no complaints - the warranty on my Volvo is great so far and all of the major work or upgrades I'd need have been covered as well as oil changes and windshield wipers. The dealership itself is nice and clean and the location is great right off Virginia Beach Blvd past Town Center and just before BMW.

Had ppf and ceramic coating on my vehicle 5 months ago. I was worried I might've wasted my money…read morebut so far it seems like it was a worth while investment. Great customer service!

I had my new F-250 protected here at Premium. What a great job! They put clear wrap on the front of…read moremy truck, even did the back side of the mirrors. It looks great. Highly recommend this company.

0 STARS! The worst customer service and lack of skill~! Imagine getting yanked around for a week…read moreonly to find out the business has no idea what they are doing and is a s!htshow who wouldn't know a mechanic if one slapped them in the face. The most uunskilled, rudest, most unorganized, highschool behavior out of grown people I have ever seen. Do yourself a favor, IF YOU WANT IT DONE AND DONE CORRECTLY, GO SOMEWHERE ELSE.

The fact that they charged me to tell me what they "think it could be saying 3 different things"…read more my thing is how do u look at a vehicle charge someone but don't have a answer for what the problem is...rip off absolutely f'kn rip off. the lady said prior to giving her my key we will look at your car see what's wrong, then tell u the price and decide whether to proceed forward. Never said they charge to look at it, u didn't do shit. Where are the 0 stars

Great service from a great mechanic! Highly recommended. A little hard to find. I drove around the…read moreshop three times before I found them.

Had to get an AC recharge. Best price in the area, and the owner was super nice. He was transparent…read moreabout all the pricing and explaining the process. Definitely recommend these guys!

Called 15 exhaust places before finding Virginia speed. They knew exactly what I needed done to my…read morecar and didn't try to scam me. They worked with my schedule and were able to quickly help me. Loved the customer service will definitely go back there if needed.

I brought my 2012 Camaro to Va. Speed and it started out with the suspension and a small upgrade on…read morethe engine. By the time it was done everything was touched except the rear end!! The car is running great and I would highly recommend Tyler and his team to anyone!! The car runs and sounds awesome!! It has more than enough power. The next thing will be the wheels and tires!! Thank you Tyler and your team!!

Tidewater Auto Electric of Chesapeake is by far the best place I've ever taken my beloved Camaro. I…read morewill recommend this place until the world no longer uses cars to get around. - The best thing about this location are the people!!! Wes and his team are by far the most knowledge and affable car mechanics of all time. They were very sincere and very transparent as to the issue. - Although Wes couldn't give me a ballpark estimate as to the costs of my repair, he was definitely right in doing so effectively managing my expectations like a real professional should. - I had my Car towed to this location 15 minutes after they closed. They were friendly enough to wait until I arrived and even offered to drive me home because they thought I didn't have a ride!!!! Wes and his team are a dying breed. - If you don't want to be ripped off or given the classic smoke and mirrors car mechanics are usually known for, visit this location. They definitely have my endorsement!!!!!!!

Took my 2018 4Runner in to have a new set of headlights installed. They also had to redo the…read moreterrible wiring job that a previous shop did on my old headlights. They did an amazing job!! Chris was super helpful from the very beginning and Jimmy (the tech that did that work) did a fantastic job!! They were super quick and I couldn't be happier with the end result!! I would highly recommend them to anyone that needs electrical work done. Keep up the great work!!! Thanks!!

We have purchased new from the First Team Subaru Suffolk dealership (1) a 2024 Ascent Touring with…read moreturbo engine (10/14/24); and (2) 2026 Outback Touring XT with turbo engine. We are enjoying both vehicles. The dealership owner, Ashton Lewis, Senior and the dealership team are great to deal with. They are performing all the routine maintenance work on both vehicles. Highly recommend doing business with this dealership.

Before I moved out of state in May, I took my Subaru to First Team Subaru in Suffolk to get an oil…read morechange and tire rotation before the road trip. One of the mechanics suggested that I get new front brake pads. He said I would have to pay around $1,200 out of pocket for it. I asked if it was safe to drive. He said yes, but suggested I definitely get new front brake pads at my next oil change. This morning I went to a new Subaru dealership by my new house (I moved to New England). I explained about the front brake pads. The guy said, "Oh yeah, we'll check it out. If they need to be replaced, it will be at no charge to you because of your warranty." When I asked about the warranty, he said he could pull it up under my VIN. Anything brake related is covered by Subaru until 150,000 miles for my car. I told him that in Virginia, they informed me that I would have to pay out of pocket and didn't say anything about a warranty. He looked genuinely confused that they would make me pay. I wasn't confused. I suspected First Team was being shady about certain things. This just confirmed it. And I'm glad I waited until I got up here to get everything replaced. They had to replace the front brake pads and front rotors which was $1,600, but all covered under my warranty. If you drive a Subaru and go to First Team, make sure you're paying extra attention to your warranty.