My wife called in to make an appointment for a cat scan. She is 76 and I often help her with her…read morecalls because it is hard for her to hear. After more than 15 minutes on hold a lady answered who did not give her name. My wife gave her name and date of birth and asked to make an appointment. The lady on the phone suddenly shifted to what can only be described as an attitude. WAS THE ORDER sent over?, and I am not exaggerating her tone. My wife proceeded to try and explain that she had a physical order because her Dr office could not get her in for 2 months. WELL i CANNOT DO ANYTHING WITHOUT THE ORDER! came the voice with an attitude!. My wife asked nicely if she could call and have it sent over and the lady said NO YOU CAN NOT! At that point I asked to speak to the Lady on the phone and I asked her why she was being so cold and rude to my wife, which she did not like, and she replied that I was hollering at her and she hung up! I am not sure what was going on with this lady but I intend to inform my cardiology provider how their clients are being treated. Shame on this individual you are dealing with elderly sick people who have great difficulty as it is navigating the system. The last thing we need are uncaring buffoons without patience to help us when we need it. One day you will be old (and know this)...you reap what you sow. Get your acr together as a professional and leave the attitude at home! There are other places we can go...try and remember that, I bet your employer knows it! If you read your reviews, it sounds like scheduling is an ongoing problem....shame on how you represent Advanced imaging.

I had to have a CT scan of my nose and throat per Ear, nose and throat Dr. I had a great…read moreexperience with the office staff and the technician that gave me the IV did an awesome job.. I was taken care of very well and would go back again to this place.

I could not say enough amazing things about SonoSmile and David himself…read more He was so accommodating and made myself and my bf feel extremely comfortable. He answered all my questions during the ultrasound and made sure to point out everything he saw. The price was beyond reasonable for the experience and I would highly recommend SonoSmile to anyone looking for a place for their 3d ultrasound.

What a great experience! Went at 29 weeks and got some great images. He was a great size, not too…read morebig he moved around so much and we were able to get great videos. David was so personable and helpful. He pointed out things while we were doing the ultrasound. Great price, would definitely recommend to everyone

I was sent there for an MRI. The technician was rude and completely devoid of any attempt at…read morepatient care. I've had many MRI's unfortunately, and this was the first time I've never been guided by the technician during the x-ray, saying when to breathe and when not to. His instructions were, "Don't breathe while you hear the loud noise." No indication as to when that noise would begin. He came across as very arrogant. Everything else was fine.

Radiology Associates of Ocala Radiology associates of ocala…read moreHAS BLOCKED ME ON FACEBOOK for asking for a refund. Their CT machine, and radiologist missed an 8mm kidney stone that I told them was there. I had a CT scan in the hospital a month before which showed it in my ureter. After not passing it, my urologist scheduled surgery but needed a CT scan to see its location. I went to Radiology Associates of Ocala, and they sent results to my urologist saying no stone was present. After another month of pain I ended back up in the hospital with kidney failure, needing immediate surgery for stone removal. The office manager Carrie, said they did nothing wrong and won't refund my money. This place either doesn't have experienced techs, or they have old, outdated or faulty machines. Imagine if this was someone with cancer. These tests should be accurate! THIS PLACE NEEDS TO BE INVESTIGATED and HELD ACCOUNTABLE.

Poor office staff, will not call you to set up appointments. I've called twice now and the say they…read morehaven't received my Dr order but it has been sent twice. Now I find out their fax machine is broken and they can't received the orders, BUT THEY NEVER TOLD ME THAT! I got that information from my Dr office when they tried to send it the second time. So I lost a week and four phone call.

Every time I've come here has been pleasant. Always quick to get you in and out. All around has…read morebeen a great experience.

Had a deeply healing experience here. Was desperately needing to feel connected to my baby after a…read morehorrible life event. I came in and was immediately met with empathy, and truly good people who made me feel very comfortable. A 30 minute ultrasound where I was able to just gaze at the beautiful baby in me was so special. I was handed a bear with my baby's heartbeat in it, which has now been used therapeutically for a week. So thankful for the staff for making this such a positive experience.

Absolutely amazing place go see your little one before their arrival! Staff is friendly, kind and…read morecaring. This office allows privacy while getting your ultrasound and also have a cute boutique from shirts, toys for baby, and even stuff animals that you can get little ones heart beat in! Will forever be my go to place for independent ultrasounds!

Donna is great! She always answers the phone when I make my appointments and is very knowledgeable…read more She tries to get me in a quick as possible. The staff, from the reception desk to the MRI techs are friendly and helpful. They take the time to explain things, make sure you are comfortable and will stop the test if you need a little break. My scans are always read in a quick amount of time as well. Sure, occasionally things happen and you have to wait a bit longer than your appointment, that's okay because emergencies happen. Why stress over it, sit and relax while you wait. X-rays are walk-in and you may have to wait a bit. That's what happens sometimes, staff is busy helping others. I travel an hour to come to this location because of the outstanding staff. Keep up the great job everyone! Thank you for all you do.

The actual appointment my wife had was pretty ok. She said everyone was very friendly and…read moreprofessional. The reason for the negative review is that they have not sent the imaging to her neurologist who requested the images. Her appointment was on the 15th of May, it is now the 5th of June. ....When she called (3 different times), she was told they had sent the information....today, she was told they sent the information from them reading the images, which is NOT what the doctor ordered, he simply needed the images so he could read them .Today's phone call told her that she would get the images faster if she drove the 140 mile round trip, picked the images up, and delivered them to her doctor....please note, she is 76 years old, and 100 % disabled from profound spinal issues. Needless to say, we are not happy campers

Mark please listen to your phone tapes from 352-274-9900 at 10:13 a.m. and 352-877-3360 at 10:22…read moretoday 2/24/25. Was pretty much called a liar about the urgency of this, interrupted, told how to talk as I was being too emotional that's the real kicker, put on hold 20 minutes. The list goes on. Still do not have my order nor pre authorization. Hit me up after you've listened to the tapes and I'll change this. She's awful and not a good look vibe for the general public. Still needing the CT after all that run around nonsense so she's unable or unwilling to do her job. I've never been talked to so poorly in my life.

Although the lady at the Front Desk was very delightful, that was about the only good thing about…read morethis place. I was referred her by my pediatrician after my daughter developed symptoms of pink eye. We arrived about 7pm, waited for about 15 mins, and then were escorted to an exam room. The lady who took us back was so rough with our daughter trying to get her vitals. She couldn't get a good reading for her oxygen or blood pressure and even struggled with getting her temperature. She eventually gave up and said the Doctor didn't really need it. After about 10 mins, the Doctor came in. He was so rough with my daughter. He was grabbing her face so hard. He looked at her so quickly I don't think he could even make a proper diagnosis. He just went based off of what we said as her parents. Definitely wouldn't recommend for patients with babies. The pictures are 2 days after her appt. Bruise is still dark and is the shape of a fingertip.

I was here this morning for an MRI and had to post to warn anyone who might have claustrophobia…read more The whole reason I asked to have an open MRI is for this reason. The tech told me to lay on the machine and have me EARPLUGS not headphones that play music or anything like that. Also, there was no way to communicate with the tech and he did not communicate at all with me while I was in the machine. He didn't give me updates on how much longer or anything the whole time. This is crucial for anyone having an MRI. He then told me I did great when I got out... I told him exactly how I felt about the communication which was non-existent. Awful experience.