After losing my health insurance, I eventually found Walden. This was a blessing because it afforded me basic health care for an affordable price. TBH, this might be the best primary care I've ever actually experienced, including times when I did have health insurance. They charge me a monthly membership fee. I have been able to get care for various things, like when I had Covid, or when I needed lab work, & also dealing with GAD. Staff is amazing. Staff at the front desk is always friendly. It's a friendly and pleasant place to go. I've never waited longer than ten minutes in the waiting room. They are located downtown, just a couple minutes from the square. I really like SHELBY ALLEN, their Nurse Pract. I've seen her multiple times, she makes me feel really comfortable and she is wicked smart. I strongly recommend Walden to anyone in Ocala. And if you generally hate going to a doctors office, or find it stressful, Walden will probably change that for you. read more

I love it when someone has a new idea, product, or service that is meant to make life better for people. When I heard about direct primary care, I thought, "That could make things a lot better." When I heard Ocala had it, and for reasonable prices, I signed up. Let's just start with the model: What a concept! A doctor that gets to know you, that responds to your needs, and that is available! No month-long waiting. No copays. No wondering if this or that is going to be covered. No need to go in if it's not a big deal, and you can find out if it's a big deal or not with a text message. Direct Primary Care is a breakthrough in our otherwise broken health care system. If you don't have it, then find a way to get it. Now, let's talk about Dr. Steed. Warm and funny from the word "go", Dr. Steed puts you at ease, but also is unafraid to tell you what you need to hear. My five children do not mind going to the doctor at all, because Dr. Steed is kind and empathetic, ready to laugh and even have fun with his patients. His staff goes above and beyond to make office visits convenient, and everyone in the office is friendly and accommodating. If there is something concerning me, I send a message on my Spruce app, send pictures, etc. I usually hear back from Dr. Steed or a member of his staff in a very short time. No worried waiting. And so far, he's been able to take care of everything. So we are a very satisfied family. I highly recommend that you look into direct primary care and sign up with Walden. They are making the health care system better, and they're doing it by treating their patients with care and respect. read more

I am from St. Louis, Mo.( so, not local to Ocala) but I must say that I am very impressed by this clinic . I don't usually write reviews but feel compelled to let others know about Walden. It's a happy, clean and comforting office. The staff is friendly and welcoming, and they answer the phone immediately! NP Shelby is very knowledgeable, caring and is assisting us in finding all the resources that we greatly need. I would highly recommend this clinic to anyone in the area. read more

Having used other "family" medical clinics over the years in Ocala with mediocre results a friend (physician) referred me to Dr. Steed. The staff and Dr. Steed are amazing. The level of one-on-one and communication is amazing. The service is on a whole new level compared to most Dr. offices. I was a little hesitant at first but I figured it couldn't be as bad as some of the consolidated general practitioner offices. I am so happy I made the switch. If you need a great Dr. and a caring staff check them out! You won't be sorry. read more

I was originally sold because I loved the idea of longer more intense appointments, a doctor who would really listen and wanted to do so, so that he could offer the best care possible. Dr Steed is definitely a great salesman. I'm sure you've also seen his cute little videos making rounds on Facebook as well. He's got the act down pat. Don't get me wrong your appointment will indeed be long, but not because Dr Steed is planning to tentatively listen to all of your concerns. Dr Steed uses a EMR (electronic medical record system) to document on all his patients during your appointments. The doctor enters the exam room and immediately opens his laptop to access all of your health information. I have absolutely no issue with this. I love the idea of reducing paper and simplifying access to patient information via technology. You can also visit the website and view your health information from each visit and see your labs. They also use an app called spruce to communicate via text message. This makes it easier for both you and the doctor to access your health information. *HOWEVER. He does not go over your medical information prior to your visit and therefor arrives unprepared, spending the majority of the time trying to catch up by reading prior office visit notes and repeatedly asking you about your previous medical history in which he should have already documented . I don't know about you but I find this extremely frustrating and rude. I honestly have no idea how he recalls nothing about appointments. I personally feel like regardless if I was seeing 25 or 100 patients and typing up notes (supposedly in depth) on each visit I would recall SOME kind of information about them. This should happen because you have empathy for the person and genuinely care about there overall well-being which is the reason he started this practice to begin with. "To offer great care that is unprecedented". I feel I should also mention I'm a nurse and have taken care of 30 plus patients at a time. [Nurses are the real MVP] DR. Steed has complete lack of empathy. I'm talking C O M P L E T E. Have you ever cried in front of someone and they looked at you clueless to how they should respond ? Not even offering you a tissue? No words of encouragement, No reassurance that he/she is there to figure things out with you and get you healthy again. NO response at all. How many people do you know who can see someone hurting and upset and just be a emotionless stone statue? Not fazed in even the slightest possible way. I'm a fucking human being and I won't tolerate a Doctor who doesn't care about his patients. I would actually probably recommend this business to a small number of people, who can afford unnecessary expense (but cheaper than concierge medicine). If you are someone seeking a medical professional who has no diagnosed medical conditions and only needs a physician to prescribe something on a very rare occasion (out of convenience) like for instance conjunctivitis (pink eye) or maybe your once a year non chronic sinusitis (Sinus infection). Any doctor can surely pinpoint symptoms of obvious unmistakable conditions like those and I'm confident Dr steed can do that for you. However, so could a urgent care clinic or a telemedicine company. Just visiting a urgent care clinic as needed would save you money in the long run. No need to pay a monthly membership fee.. So prior to even signing up with this physician I spoke to both him and his wife. I explained my needs and expectations and the reason I was seeking a different type of physician who wasn't the box cutter doctor. I explained all of my medical background and even all my medications. He replied with everything I wanted to hear. He had experience dealing with my condition/s and he was confident he could help. I had no reasons to doubt that and signed up the following day. I do have insurance and wanted the convenience of seeing a doctor who was available 24/7. (It is highly likely to be just the office staff who reach out to you, who have minimal if any medical background knowledge. In addition they have 24 hours to get back with you.) To say they are available 24/7 implies that they are attentive when you reach out. But if you reach out to them at say 3am it is highly likely that the office staff will reply to you at 10am. I'm not the best at putting thoughts into words and providing great explanations. The bottom line is do not come here. Dr.Steed is not a physician because he genuinely cares about people. This Review should be much much longer as I was a patient for several months. But I'm honestly ready to stop thinking about this and to put it behind me. I'm really just hoping my review will save people from Waisted time, money and hurt feelings(or worse). Feel free to reach out to me with questions or deeper explanations. read more

We love Walden DPC! The staff exudes joy and kindness. We always get seen quickly-I don't think we've waited more than 5 minutes for an appointment. We also never feel rushed, as Dr. Steed and his team take the time to sit and ask about al aspects of our health. It is such a great feeling to have a doctor who you know truly cares not just for the physical health, but the emotional well-being of your family. Dr. Steed and his entire time are a blessing to this mom of five kiddos!! read more

Dr.Steed and his associates have been a godsend. We had just started the process of becoming patients when our daughter became very ill. We texted him (which is wonderful!) and he said bring her in. We ended up seeing him daily for a week, but it kept her out of the hospital and cured her. His staff was so caring and competent. We are extremely happy to be patients in his practice. We highly recommend him! read more

Dr. Steed and the whole office are absolutely wonderful! Not only do they do an incredible job treating their patients, but they also go above and beyond the call of duty to make sure you are well taken care of. They continuously follow up with you through the Spruce app, which also allows you to ask them questions as well. Whenever I feel uncertain about anything, or ever need them, I message them through Spruce and am able to get a reply very quickly. Even when I received my medical insurance back, I continued to pay the very reasonable monthly fee, because there is literally no substitute for the quality of care you receive at Walden Direct Primary Care. Love love love them! read more

Dr. Steed and his staff are incredible. They were able to help me out in a pinch and have, since, made me so much of a believer that I am opting my entire family (both immediate and extended) to give this unique approach to healthcare a try. His knowledge is exceedingly impressive and wide-ranging. He is able to competently care for myself (in my late 30's), my husband (in his late 40's) and our toddler. His office allows for same day/weekend/holiday appointments, not to mention is much more technologically advanced in their correspondence, accommodating e-mails and texts. I am so appreciative that this somewhat of a fluke encounter has resulted in such an amazing end. Kudos to you and your team! read more