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MilkShake Factory Ann Arbor

4.7 (53 reviews)
Open • 11:30 am - 10:00 pm
Updated 2 months ago

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Cookies n cream
Kendall B.

Amazing experience here! I ordered the cookies and cream milkshake and it was to die for! It was super light, creamy, and delicious and I can't wait to come back to try other flavors too. The staff were also all super friendly and kind, and we got our shakes out super quickly as well which was nice. Parking was easy and it was pretty convenient to get to. The inside vibe was super cute as well - lots of spaces and it looks like they do chocolate making events in a side room so I definitely plan to look into that further! I will be back.

Chocolate cake shake and mint cookie!
Julie S.

Excellent selection and fantastic milkshakes! Employees were very friendly, and lots of space to sit with friends.

Milkshake Factory
Jenny K.

If you're a milkshake lover, you HAVE to try this place!! They make their milkshakes are made with in-house ice cream! I tried the Bananas Foster shake. It's absolutely delicious, rich, creamy, and packed with that irresistible caramelized banana flavor. It tastes like a decadent Bananas Foster dessert in milkshake form. I also enjoyed a bite of the small-batch chocolate bark in the Peanut Butter Toffee flavor, which was also delicious. Milkshake Factory is definitely worth a visit if you're craving something sweet!

Easter Bunny flyer
Han N.

I really wanted a milkshake after a bad day, and I was happy to see that MilkShake Factory is open until 10 p.m.! It's cold out now, so it wasn't very busy. There's plenty of space inside to sit and enjoy your food/drinks, and it seems like there are several community events held here based on the flyers I saw (Easter Bunny, Speed Friending, etc.). There's even a private event space that's available for rent. We were greeted soon after we arrived and had a chance to look around. We ordered the Bananas Foster and Caramel Toffee Cappuccino shakes. I was very impressed with the time and care that was put into our shakes; they were picture perfect, and they tasted amazing! I'll definitely keep this place in mind when I want a treat in the future.

A non dairy sticker to confirm it's safe to drink for lactose sensitive!
Jessica C.

Came here for a Yelp event and returned another time because the employees were so friendly and the milkshakes were amazing (and the chocolate bark)!! It's true that their chocolate is of high quality! There is just something different about the taste. I ordered a small non-dairy chocolate milkshake and it tasted sooo good! It is similar to a Wendy's frosty but better because it had tiny chocolate chunks within. I also appreciate that they have non dairy options so my stomach doesn't punish me for enjoying a milkshake :0p There is lots of seating inside and had a great time catching up with my friend!

Interior
Kaylyn N.

I recommend!! The goodies here are delicious. The milk chocolate bark melts in your mouth and I miss it already. The milkshakes are thick and creamy. There were actual strawberries in my strawberry milkshake which was a pleasant surprise! Every Thursday there's a happy hour from 4-6pm where you can get a $5 classic shake! I also learned that they have a party room in the back where you can reserve it and make chocolate bark with a group! The staff are so friendly and helpful! The bathrooms are well kept and so is the seating area. For a handicapped person, there are certain areas that may be difficult to navigate (the line for service and the bathroom).

Party room
Starla F.

What a wonderful experience we had tonight thank you to the Milkshake Factory in Ann Arbor. They hosted the Yelp event this evening. We had a small tour, make our own chocolate barks, and tasted milkshakes. They even had dairy free. Now keep in mind that the sore was open the entire time we were there. The service was beyond excellent. The ambiance inside reminded me of an old time ice cream shop. The decor on the walls was great. If you are tired of the birthday parties at the pizza shop etc, consider having your party at the milkshake party there is a private party room. I will definitely be back. Can't wait to eat the chocolate covered strawberries. Thank you @yelpdetroit for the invite.

Strawberry Shakes
Lisa L.

I love this place!! It's my first visit and I am in ! I had the pleasure of making my own chocolate bar and tasting a milkshake flight. We made our bars and had a fantastic time! The options available to personalize our bars were plentiful! This was so much fun! While our bars were setting we had a vanilla, strawberry, and chocolate shake "tasting". The vanilla and strawberry were my favorites! I can't wait to return when I'm in the area! The owners shared the history of their business and their presence in the states. They were very welcoming and made our visit extra special! The manager was also very friendly, welcoming, and helpful. The space is open, spacious, and well lit!

Raspberry truffle shake
Adrienne A.

I love the idea of Milk Shake Factory. It's a fun concept. I would love to hold a birthday party here for my candy-loving nephew. I visited recently for the first time to take advantage of their fabulous deal for a free shake for your birthday (if you're signed up with their rewards program). Being a lover of both raspberries and dark chocolate, I selected the raspberry truffle shake. It's a very deluxe shake topped with a chocolate bar. I enjoyed the shake, but it was loaded with mini chocolate chips and I didn't enjoy the texture of the chips after a while so I would probably omit the chips or select a different flavor next time. I'd also be interested in trying one of the chocolate barks on a future occasion.

Cookie Jar Shake
Abigail J.

We were really excited to try Milkshake Factory but overall we were disappointed in the flavor. The customer service was great! Friendly and fast and the store was clean and inviting. There really wasn't much flavor at all to the peanut butter brownie shake and the bits of brownie that were in it were just flavorless and crunchy. I didn't even know what it was at first because it lacked so much flavor and I couldn't really sense any peanut butter either. The cookie jar Shake was better than the peanut butter brownie for sure but still wasn't great. Very minimal flavor in that one as well. Overall the texture of the shakes were fantastic but the flavor was HEAVILY lacking. The presentation was also beautiful. Overall just disappointed and we wouldn't come back for shakes. I'd come back to try out some of their chocolate selection that they have, though. That looked good but we didn't get any on this trip.

Caramel Toffee Cappuccino and dubai chocolate bars
Heather M.

The staff was so friendly here and even let me sample chocolate (I didn't even ask to) I tried the dubai chocolate bars and the toffee milkshake. It was very good. I will be back to try something new . Only negative feedback is the music is to loud and you can barely hear the person standing next to you let alone the person calling the name of the order

Cookies & cream milkshake
Kimberly G.

Milkshake Factory is the perfect place to go for milkshakes and chocolate bark. While passing by, the name alone made me want to come in, but knowing that the classic milkshakes were $5 from 4-8pm was a true selling point. I had the cookies and cream milkshake and it was fantastic! It was creamy, not too thick and had an incredible flavor. The bark looked so delicious that I had to order some. The staff was very friendly and I was able to have a free sample. That bark melted in my mouth! I bought the cookies and cream/brownie bark and it was some of the best that I had ever had. I also purchased three more since they were 3 for $10. I hope to visit again when I am in the area.

logo
Brent B.

Wow, this place is a welcome addition to A2! I really appreciate the location as it's directly on my commute. Parking is easy and the vibe is casual. The staff was very friendly and welcoming. I had a awesome caramel pretzel shake that was really sweet and delicious. I will be back!

Chocolate cake shake

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10 days ago

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Hi Eric - so glad you had a good time! Hope to see you again soon!

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13 days ago

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Hi Julie - we appreciate the kind words! Hope to see you again soon!

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Hi Brandon - thanks for the kind words, we appreciate it!

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Hi Jesus - appreciate the kind words! Hope to see you again soon!

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Really great milkshakes with awesome variety. We love that they have dairy free. Their chocolate is good too!

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2 years ago

Great atmosphere, friendly staff, delicious shakes! My favorite is the cookies and cream dairy free shake!

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Ask the Community - MilkShake Factory Ann Arbor

Bon Bon Bon - POt O' Gold in shops this Friday!

Bon Bon Bon

4.7(48 reviews)
2.0 mi•Downtown, Downtown Ann Arbor

We first discovered BonBonBon at a hip Valentine's craft fair at the Majestic Theater in 2019 and…read morewe've been hooked ever since. Their chocolate creations are not only delicious, but creative and unlike any other treats out there. Back in the day, it was not unusual for us to make a 40 minute drive into Hamtramck or Detroit to get a Bon fix, so you can imagine how excited we were as they opened more storefronts across Metro Detroit. The Ann Arbor store is my favorite because it's just a short lunchtime walk from work! This is a business that you can feel really good about supporting. Not only is their product top notch, but their practices prioritize quality, sustainability ,community and inclusion. It has been fun watching their tremendous growth over the last seven years and cheering them on from the sidelines!

Insanely cute chocolate shop down in Nickels Arcade [which is a tiny alley with an assortment of…read moreshops like a vintage store and clothing store]. They have an array of flavors of bon bons (chocolates with a filling inside) lined up behind the glass case including fudge brownie, peanut butter and jam, and much more unique combinations that I paid no attention to because i was enamored with the rest of the shop. They had all sorts of knick knacks, stickers (some were for free!), mini greeting cards, shirts, tote bags, cool shaped chocolates on the shelves. Each bon bon is $3.50 and it gets individually packaged in a tiny box. If you're feeling extra, you can buy a cute cardboard carrier case for your chocolate treasures ($2). Otherwise you can still get it packaged in a cute box for free (pictured). As for the actual bon bons: - The fudge brownie one had a deep chocolate flavor with only about 35% sweetness which was quite dismaying. - The PB&J one was sweeter which I liked and the jam added a bit of tartness. Comparatively, this bon bon had more complexity than the dark bitterness of the fudge brownie.

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Bon Bon Bon - High Tea Bon!

High Tea Bon!

Bon Bon Bon - New! Salt of the Earth available in shops and Bon-line now

New! Salt of the Earth available in shops and Bon-line now

Bon Bon Bon - Killer Cereal Bons

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Killer Cereal Bons

Gilbert Chocolates - Gilbert

Gilbert Chocolates

3.5(2 reviews)
3.1 mi•Briarwood

I had stumbled upon this shop while I was at the mall. Per their website, this location has been…read morearound since Summer 2021, I was surprised not to see this particular location on Yelp. The woman working today was very helpful. Although I declined, she was willing to pack their dog-friendly white chocolate bone in bubble wrap to take on the flight home. They had run out of their prepackaged dark chocolate truffles, so she suggested that I pick and choose from the display as it was the same price. I definitely plan to come back if I happen to stay near the mall in the future.

Plan to pass by this location on a visit to the mall? I would say despite the beautiful interior…read morereminding you of an old chocolatier shop as the quiet bustle of the walkways are behind you creating a quant ambiance. The service is friendly, if not a little too watchful of your perusal however the food is both bold and mute. What I mean by that is for each of the flavors you either have too strong of a flavor or too light of a flavor. For instance let's take a look at two classic fudge flavors, peanut butter and chocolate, the chocolate is far too strong as if there is too much cocoa powder and the peanut butter it too light tasting mostly of powdered sugar instead of peanut butter. Not to say it isn't inedible ( that would be a 1 star review) but with how strong the flavors are it isn't preferable. This applies to all the flavors and other items as well. The other items such at the truffles are hard, not due to anything like nuts but because the chocolate isn't made to be soft yet stable. Getting something like Lindt truffles from a grocery store far beat out the truffles here unfortunately. This trend is continued with the other items available as well, nothing hits the spot and is either too strong or too weak in flavor and texture.

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Gilbert Chocolates

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Le Bon Macaron - An assortment of macarons for myself, a duplicate one for a friend. They included: London Fog, Meyer Lemon, ?, Almond, Watermelon, and Yuzu.

Le Bon Macaron

4.4(115 reviews)
1.7 mi•Downtown Ann Arbor, Main Street
•$$

We were visiting friends in AnnArbor and were downtown and wanted a treat after some shopping…read more They took us here which is a fave of theirs it's a really cute little shop with nice seating, French themed decor and a welcoming staff. The case of macarons was beautiful , multicolored rows of well labelled flavors. We each made some selections and ordered some drinks. Our hosts ordered a large French press pot to share. I had time to speak with staff about the last k of space for baking and how they arrived at so many flavors. They do not bake onsite but receive frozen shipments from the main bakery in Grand Rapids as handiest the Holland, Michigan store. They defrost enough each for each day so they never run out of flavors. They were some of best I have ever had. Nothing like what you might find in the bakery section of a grocer. This is an historic residential building retrofit with a nice conversion to retail without losing its charming brickwork. I will definitely return when next in Ann Arbor.

I've wanted to stop by but always had planned activities elsewhere. Until today…read more The shop is beautiful: exposed brick walls, small marble-topped tables, petite vases filled with flowers, sparkly chandeliers, and a garland of pink and white flowers. It's so appealing. The macarons displayed in the case were equally appealing. I don't recall all the flavors, but I had a tough time picking out flavors for my friend and, of course, something for me. I chose three macarons to enjoy at the shop: blueberry, coconut, and strawberry cheesecake. I liked the delicate crack of the macaron shells and the creamy, flavorful centers. Each sported a design to distinguish itself from the others further. I also had a piping hot Earl Gray tea along with these treats. Espresso, French and Italian sodas, and lattes are also available. Customers stopped in throughout my visit for a quick purchase or to savor their macarons at nearby tables. Service was disappointing.

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Le Bon Macaron - Counter at Le Bon Macaron

Counter at Le Bon Macaron

Le Bon Macaron
Le Bon Macaron - Seating space (one of 3 clusters)

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Seating space (one of 3 clusters)

Mindo Chocolate Makers

Mindo Chocolate Makers

4.4(12 reviews)
8.7 mi
•$$$$

This was such a unique experience. The staff was extremely friendly, very informative, and most…read moreimportantly, you can tell that they absolutely love what they do. The location itself is essentially a house. The entire business is spread across the different sections of the house. It's a bit unusual when you first walk in, but you very quickly grow fond of it, due to the ties that the business has to the family that started it, in that very house. The core is exactly what you would expect, very homey type of vibes. We received an educational session at the beginning. After that, we proceeded with the chocolate making experience. It was unlike anything that I've done in the past, and it was wonderful for myself and my coworkers who were there as part of a work retreat. We had a wonderful time, seeing the process behind the scenes and walking out with our own delicious chocolate bars that we made ourselves.

I attended a truffle making class and it was such a great experience! Before making truffles we…read morewere seated for a presentation on Mindo's history and their processes for making chocolate from Ecuador all the way to Dexter. There were plenty of samples throughout the presentation! You learn so much about chocolate and the process to make it. The truffle making process was fun and you get plenty of options for toppings to roll them in! I forget how many we were meant to make per person but there was enough for everyone to make quite a few extras and cute little boxes to place them in. Overall a really fun experience and Alicia was super knowledgeable, friendly, and funny throughout the whole process. They also have plenty of their chocolate for sale during and after the class. They have so many different types and flavors as well as lots of seasonal ones as well. Their chocolate is on the pricier side - but it truly is of exceptional quality and ethically made so definitely well worth it. Would definitely recommend doing one of their workshops/classes!

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Mindo Chocolate Makers
Mindo Chocolate Makers - I never knew how many types of cocoa fruits there were

I never knew how many types of cocoa fruits there were

Mindo Chocolate Makers

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MilkShake Factory Ann Arbor - desserts - Updated October 2026

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