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Milita G. Borguet, DMD

5.0 (1 review)
Closed • 8:00 am - 4:00 pm

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9 years ago

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Elegant Smiles

Elegant Smiles

3.9(34 reviews)
3.2 mi

I left this office feeling frustrated, confused, and frankly, very disappointed. I came in for a…read moredental procedure, only to have Dr. Lee tell me that the treatment will most likely not be effective and that I would likely need a crown instead. I asked why we weren't just proceeding with the crown if that was the more reliable option, but rather than clearly addressing my concern, the dentist kept repeating himself without actually answering my question. As I attempted to clarify my concerns, namely, that I didn't want to pay for two procedures if a crown was ultimately necessary, I felt dismissed. I even said it felt like I was being gaslit because my questions were not being answered directly. Only then did he explain that he was confident in the treatment plan and had only been presenting a "what if" scenario. I appreciated the clarification and told him I understood, and he apologized for the earlier confusion. He then numbed my mouth with a lidocaine injection and left the room. A few minutes later, the office manager came in to tell me the dentist would not be performing the treatment due to what they considered "hostile language." I was completely shocked. I had asked valid questions about my care and tried to understand my options, this should never be labeled as hostile behavior. What's even more upsetting is that they numbed me before informing me they wouldn't continue with treatment. That felt both unprofessional and unnecessary. I will not be returning to this office. Patients have every right to ask questions and seek clarity about their treatment plans. If a provider cannot handle that, it may be time to re-evaluate their approach to patient care.

The staff, namely the dentists, convinced me of all sorts of major dental anomalies that were not…read morewarranted. I later learned the crowns I had were not required as per another dentist I was examined by after I thankfully left Elegant Smiles.

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Milita G. Borguet, DMD - periodontists - Updated May 2026

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