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    Peter B Susanin, DDS

    5.0 (1 review)

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    4 years ago

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    SK Smith

    SK Smith

    4.3(6 reviews)
    3.7 mi

    I cannot adequately put into words how amazing this practice is, from the Dr., to the office staff,…read moreto the expertise and quality of work. Another dentist at a different practice dismissed my concerns, so I was referred by a friend to Dr. Smith for help. The office is beautiful and comfortable, the staff made me feel like they were genuinely happy to see me and Dr. Smith was relaxed, took the time to listen to my concerns. He identified the issue and addressed it genuinely without rushing. From beginning to end, everyone at this office pulls out all the stops to make their patients feel safe and appreciated, all while performing excellent work. Highly recommend!!!

    I was very apprehensive about visiting a periodontist for my crown lengthening procedure, but right…read morefrom the very first visit I knew that I made the right decision. Dr. Smith and his staff are so friendly, warm, knowledgeable, and even fun. Dr. Smith explained everything specifically and left me with no questions to ponder. And Ona was absolutely outstanding! Ona gave me very detailed instructions for my post procedure care that made me feel comfortable leaving the office. After 3 visits (consultation, procedure, recheck), I felt like I have known these people forever. I would highly recommend. Everything that they told me was exactly what happened. I need to go back for another procedure and I am not one bit worried about it. That is a win in my book!

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    SK Smith
    SK Smith
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    Bala Periodontics and Dental Implants - Patty, our lead assistant and patient advocate

    Bala Periodontics and Dental Implants

    3.0(6 reviews)
    11.3 mi

    My existing periodontist in the city had sold his practice and thew new practice was now no longer…read morea preferred provider with my insurance. Found that Dr. Waasdorp was and decided to give his practice a try. It turned a out to be a great decision. The front desk staff is very friendly and accommodating and Dr. Waasdorp himself has a very calm and friendly demeanor that makes people scared of going to dentists like myself, feel at ease!

    Horrendous experience with Office Manager Marjorie, one of the least professional, rudest office…read moreworkers/people. She displayed a huge lack of curtesy, unacceptable behavior, and provided misinformation. She constantly interrupted, overspoke and hung the phone up multiple times while I was speaking. This is by far the worst person to encounter. Dr Waasdorp may be a good periodontist but she is a nasty, rude verbally abusive person. No one should have to deal with her poor service. In November last winter, even before going for a consult in January, the insurance broker and I had to place multiple calls and emails to her which were not returned on timely basis. She showed a great lack of understanding about the particular plan. No price quote was given to me in advance of my consult and she did not request pre-approval. The fax was broken the day of my consult; M said she was sending in for pre-approval for work by mail. In checking with her week after week, I was told it was mailed on varying days- she said she would check with a supervisor more than a month later and then told me she had not made that call. 7 weeks went by and still the insurance co did not receive a proper request for work pre-approval from her. I told the Dr I never wanted to deal with her and yet she called me again, only to hang up on me when she didn't like that I said nicely he was the only one who could help. Again, she made this into a horrible experience.

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    Bala Periodontics and Dental Implants - Dr. Waasdorp

    Dr. Waasdorp

    Bala Periodontics and Dental Implants - State of the art cone beam CT scan machine

    State of the art cone beam CT scan machine

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    Hallway

    Peter B Susanin, DDS - periodontists - Updated May 2026

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