Beautiful but some quality control issues
Pro:
- the owner was welcoming and accommodating in letting us see his showroom in person as it's not easy to see the color options on the site
- the leather details are unique and beautiful
Cons:
- This comes in a LOT of pieces. Your general contractor will basically completely puts this together and build the closet. Be prepared for more time and money for extra work
- The communication post purchase has not ben great if you have an issue (see flicker video). The flicker happens each time we turn the led on. They have yet to answer my designer and it's been 2 weeks + now - not great for a more luxury brand
- the backing of the closets is flimsy, if you were to lean on it, it's basically a thin slice of mdf like board so you could damage it if not careful.
- the quality control for the push mechanism is inconsistent with some mechanism at the top and others at the bottom of the cabinets. This hinders the ability to put things flush in shelves if the push know is at the bottom
Overall, it looks nice but for luxury items lacks quality control and customer service if you have any issues read more