The installation crew to replace our window was excellent. The warranty response from the office was not very good. The office wouldnt return my calls but finally i connected with a person who scheduled the replacement date. It took almost 3 months to get the warranty work done. read more

Replaced a 10+ year old window under warranty. Great service and stand by their products

Vitaly & Steve appeared on schedule and went right to work. Our project was completed in less time than anticipated. They were neat and efficient. A pleasure to have them in our home. read more

Excellent service. Slider door with built in shades that did not close completely. After finally figuring out the sales order, they were quite thorough, full warranty. was a bit of a lead time to order the glass, but installation was amazing. Tech even adjusted the handle. Will definitely keep MILGARD on our radar for any and all window issues. read more

I have had my house for 33 years Any problems i have with my windows they are replaced no charge. Thank you read more

Instal all new Milgard vinyl windows on a beach house in 2000. Recently notice the seal on one window had failed. Contacted Milgard about the issue, sent photos, order # and measurements and they scheduled repair. the technician ( Don ) took 15 minutes to professionally replace the unit and offered help for any future issues. 5 star service, thanks! read more

Milgard Windows & Doors - Failed window seal. - Door Sales/Installation Near Me - Tualatin, Oregon

Patio sliding door very difficult to slide and would not lock. The tech person was very pleasant, extremely efficient and on time.

Excellent service well after the installation. Our slider has had issues with locking off and on and I think this time it is finally solved. They are persistent and do good work. read more

Here when promised and very quick at repair. 25+ year old window and covered under warranty. Would install Milgaurd again.

The service tech arrived during the stated time and promptly replaced the compromised lower window. While at our house he checked several other windows and adjusted the latch on three of them. Very friendly and professional. read more

I received excellent service from the representative Alison C when I called Milgard about the handle that broke on my sliding glass patio door! She researched and found what parts I needed and ordered them immediately. I was pleasantly surprised when the parts arrived in only a few days. With the self-help videos on the Milgard website I was able to fix my door. Thank you Alison C at Milgard for helping me fix my sliding glass door!! Steve B., Troutdale, Oregon. read more

Kyle arrived. He was very pleasant and very thorough. He completed the replacement in record time. I would highly recommend Milgard Windows and Kyle. Thank you!! read more

They replaced my 20 year old window when the seal failed. The process took a while to get approved but it happened today at no cost to me. I appreciate a company that stands behind their product! read more

Norm, the Milgard installer, was excellent. His 25 years of experience was evident. He was fast & efficient. When he installed three clerestory windows, he had to climb on our deck cover to cut their seals. He made this task look easy. He also is a very nice man! Thank you Norm for doing such a fantastic job!! read more

Called for warranty service on 20 year old windows. They were very helpful. Tech came out and fixed it, good as new. Advised the date about a month ahead, then a two hour window the day before. Very pleased. read more

Stan was great in and out in a matter of minutes new window installed perfectly!!!! continue to be impressed with Millard service! (....after 28 years) read more

The guys arrived at 1:30 instead of the window we were given of between 3:30 - 5:30. Fortunately we were home and they installed the window in about 15 minutes. They were polite and quick and we were happy to have them earlier rather than later. read more

Needed repair on patio door.. I was checking into replacing my whole patio door and to find out We have a lifetime warranty on this door. Milgard verified this and was on top of getting us on the schedule for a repair. I was very pleased when I saw it was a gentleman who works for Milgard and not a third party company. He replaced parts and made sure the door was adjusted correctly and in locking properly.. I appreciated his time to making it right. The door works and slides like a brand new door. Milgard stood behind the warranty , which in todays world doesn't always happen. read more

We bought this house new 25 years ago. Every few years a Milgard window will fail, and each time they have replaced the window for free with no hassle. The warranty claim process is simple and the replacement is painless. Who else offers this type of warranty now days. I can't think of anyone other than Milgard. read more

We've had so many of our Milguard windows replaced. They seem to have quality issues. However, to their credit, they have honored replacing them...but it takes months to have them perform the service. I wish they installed clean ones...or washed them. One new window has two 1/2 - 3/4" etches right on the glass. Very disappointing. Another window has a full fledge hand print in-between the panes and can't be accessed to clean it. read more

The service was on time and replaced my broken glass. I'm selling my home and needed this done. Very pleased!

We had some of our windows repaired that were under warranty, Milgard was easy to work with, and both technicians were very professional and knowledgeable. read more

Milgatd has great and doors, especially their fiberglass line. They are sturdy, quite and hold up well. Their service is unmatched.

This review was for a repair request. The person who came to complete the requested warranty repair, was professional, thorough, and knowledgeable. He was presented himself well as a representative for Milgard. He brought all the needed tools and parts with him to address the issue. I would have given this 5 stars except for the very lengthy time between initiating the warranty and the actual repair. If Milgard could shorten that time they would totally deserve the 5 stars. read more

In general, like the Milgard windows and sliders. That said, they have more issues on this job than other brands on new construction projects we've built. Namely --- larger sliders expand and wedge/stop when in direct sun at certain times of years. Multiple attempts to adjust only work for short time. Other windows have window balance/block+tackle issues, requiring multiple service calls, and quality of the screens are suspect --- tabs have become so brittle after 1 year they snap off, making screens impossible to remove or put back in. One window (or screen) changed shape. One is crushed on edge. Still waiting for Milgard to replace. Once replaced and working --- will increase star rating. read more

Quick turnaround time from date I filed a warranty ticket until repair was made. Quality products and installer was professional, courteous, and timely. read more

The two men replaced compromised windows that were cloudy in amazingly short time. They were professional and gracious at the same time.

We recently had new Milgard vinyl windows installed and love them. When the contractor installed them they noticed two scratches on one of the picture windows and reordered it to be replaced. The workers,Milgard employees,not the contractors, arrived and hour early and installed a new window in its place which they said also has scratches in it. Luckily we do have a warranty so will see how it goes. read more

The crew sent to repair the locking mechanism on our patio doors was excellent. Based on my conversation with Milgard's office, I thought I was going to be in for a fight about whether the door warranty covered one or both of our patio doors (which come together in the center) or allowed Milgard to substitute a different color for one of the two door handle assemblies. Luckily, for everyone, the crew had some random inventory in their truck, and did a wonderful and quick job of repairing the broken lock. read more

Our Milgard basement door, installed in 2018 was sticking which prevented it from opening smoothly. I tried fussing with the hinge adjustments as video recommended. it sort of helped for a while. A contractor who uses the entrance regularly, thought the hinges might need replacing. I contacted Milgard. The service guy from Milgard fixed it in less than five minutes! I also have new hinges if this continues to be a problem over time. Thank you! It's so nice to not have to slam the door to shut it! Don't you wish all problems could be solved so quickly and easily? read more

Very quick to respond and went the extra mile checking all windows for signs of problems.

Arrived when stated, replacement went very smoothly and quickly. Person was professional and answering all my questions

Very smooth window panel replacement. Courteous, careful about neatness and was on time.

the Milgard service person did a great job repairing two of my milgard vinyl single hung windows that were not staying open. took the time to show me how to replace the spring cartridges and reinstall the windows. courteous and timely. Great job! read more

Truly excellent service. The window in our bathroom failed (got cloudy). Milgard replaced it for free since it was covered by the original warranty. We have had Milgard windows for over 29 years and have had very few problems. When we did have a problem, Milgard delivered excellent service every time. read more

My 36-year old glass sliding door was very difficult to slide so I called for Milgard to come and repair (lifetime warranty to the original owner is a super good deal). The repair was quick (35 minutes) although the door removal was not so easy. I cannot believe how easily the door now slides and I wish I had called them years ago. read more

We've had beautiful Milgard windows for 20 years! Prompt, efficient and courteous service when we've needed it! Wouldn't choose any other windows! read more

Excellent customer service, start to finish. Had some faulty windows on our warranty. Spoke to a professional and kind Rep, Carlos, who was incredible at walking me through the process, and helping schedule a tech to come out and replace the windows. When the Tech showed up, he was also professional, respectful, knowledgeable and mentioned there had been an issue with one of the replacement windows he was to install, and he was waiting for a confirmation that someone was bringing him the new one being made. Another tech drove the window out, windows were replaced in a timely manner, Tech was wonderful. Great experience with Milgard! Our previous home had all Milgard windows as well, and again, nothing but wonderful experience with the Milgard team whenever we had questions! Highly recommend! read more

We had a spring break in one of our windows they installed over 10 years ago. They came out and fixed it, free of charge. That was the first problem we had with the windows, so I would say pretty darn good! read more

Horrible quality windows. Our windows are failing one by one, starting a couple years ago. This picture is of the INSIDE of the window between the panes, so it can't be cleaned off. Unfortunately the warranty lapsed ~1 year ago and milguard is refusing to offer any sort of support despite the complete failure of their product. Even worse, we tried calling a couple years ago (while it was still under warranty) and were given bad info that we weren't covered under their lifetime warranty since we weren't the original homeowners, so we didn't proceed with a claim at that time. Of course, they have no record of that call. They said if it was a single window, they might still offer a goodwill replacement, but because it's multiple faulty windows there's nothing they can do. You would think widespread failure with the same issue in multiple windows would be a compelling reason to stand by your product, but apparently the opposite is true. Poor quality product and poor customer service, I'll never go with Milgard windows ever again. read more

Milgard Windows & Doors - Defect (Mold?) between the window panes - Door Sales/Installation Near Me - Tualatin, Oregon