I have had nothing but outstanding service from Sanborn appliances Moved my daughter from on…read morecampus housing to her first apt in May, we bought a pair of used washer and dryers. They installed them the best day! Two months later, the washer had stopped working. Called then Monday morning and they came first thing Tuesday. Seems the girls may have overfilled the tub and the belt came off. 15 min later it was working. No charge for the call because we only bought them two months ago. Everyone I've dealt with at Sanborns has been extremely professional and friendly. So much better than the big box stores. Thanks guys!!!! ( a mom for CA)!

Disappointed! I purchased a washer with the stainless steel braided hoses, they forgot to bring…read morethem and when I said something I was told they have the rubber on their own washer. This isn't the point it wasn't what I requested, so I called the store and he said he'd have them stop back.. a month later no show. I also called them on the following day to inquire about a dryer gave him the depth said he check and call me back.. this still hasn't happened. Now I will get the dryer elsewhere, most likely Costco since the Mfg. provides a 2 yr warranty and price includes delivery and set up. It makes me sad I wanted to support the local business.

Best ever!!!! I contacted 3 other repair facilities and actually scheduled an appointment with one…read more The appointment was two weeks out and then the technician didn't show up and after waiting al day for him they sent a text that they wanted to reschedule. When I called Hagerman they said to leave a message and they would get back to me. None of that press this number,press this number. they were very prompt getting back and I was able to talk to a very pleasent and knowledgeable woman. One that actually spoke English. In a very short time my problem was taken care of. I would highly recommend them and will use them again when I need a repair.

Sold us a washer and dryer that didn't even last us a year. Within a week of buying the washer…read moreflooded. They came out and "fixed" it but it flooded again. This happened about 4 or 5 times with them coming to "fix" it after every time. It flooded about a third of my apartment everytime and took hours to clean. The water also leaked into the apartment next to me. It always took them about a week to come out every time. After about a month of having this problem I asked for a refund or for a new set and they refused. Finally they fixed it and everything was fine for a few months until the dyer took a dump on me and stopped drying. Will not buy from Hagermans again.

Fast, efficient, able to fix our fridge for inexpensive. Would use again. Came the next day.read more

Seems to be an honest technician and attended to my needs timely. Prices seemed to be pretty fair…read more I highly recommend McLatcher !

Jim and his staff give honest advice and professional service at reasonable cost…read more If they tell you it needs repaired or replaced, it is true. They will also happily help and old system run until it can run no more.

Great place to call for large appliance repairs (washer, fridge, dryer, etc.). Scheduling is easy…read moreand they send out a 2-hour notification window the night before and a text about 30 mins before they arrive - great communication all the way through! The technicians I met were experienced, knowledgeable and very willing to accomplish the job to the customer's complete satisfaction. A++ experience, will refer to everyone.

Took forever to get them out in the beginning, after they came out said they are going to order…read moreparts and then schedule to come back out. A month later and no one answers the phone. They are 2/10 on actually picking up the phone. Called the manufacturer and was told Mr appliance denied doing the work. A simple text refusing the job would have saved me so much time. Do not recommend.

This store has always been there when we needed it. Service help when needed, appliances tools and…read morelawn & garden. Glad they are here to stay. Good people.

I scheduled a repair appointment with Sears Home Services for my washer and was given an 8:00…read moreAM-5:00 PM service window. Because apparently nine hours is considered an "appointment." I took the entire day off work and stayed home waiting. Five o'clock came and went. No technician. No phone call. No text. No update. By 7:45 PM, I was still waiting to hear something. Sears finally contacted me at approximately 8:45 PM to let me know my appointment had been canceled due to a "change in staffing." So after requiring me to give up an entire workday to accommodate their nine-hour window, they couldn't manage to notify me during that window that no one was coming. Then, around 7:00 AM the very next morning, I received a text asking me to reschedule. In other words, Sears expected me to simply pick another day, take another day off work, and sit around for another 8-9 hours hoping someone might actually show up this time. I understand that staffing issues happen. What I don't understand is a company believing a customer's time has so little value that they can hold an entire day hostage, fail to show up, wait until hours after the appointment window has ended to cancel, and then casually ask the customer to do it all over again. I can't review the quality of their repair service because they never actually provided any. But I can absolutely review their communication, scheduling, and respect for a customer's time. Based on that experience, I would not recommend Sears Home Services.

Great customer service, and they service what they sell. We have used them for all our kitchen…read moreappliances.