1. McLatcher Refrigeration Heating And Air Conditioning

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Angola, IN

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McLatcher Refrigeration Heating And Air Conditioning

5.0 (2 reviews)
Open • Open 24 hours

Services - McLatcher Refrigeration Heating And Air Conditioning

Appliance repair

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3 years ago

Seems to be an honest technician and attended to my needs timely. Prices seemed to be pretty fair. I highly recommend McLatcher !

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7 years ago

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Sears Home Services

Sears Home Services

(5 reviews)

This store has always been there when we needed it. Service help when needed, appliances tools and…read morelawn & garden. Glad they are here to stay. Good people.

I scheduled a repair appointment with Sears Home Services for my washer and was given an 8:00…read moreAM-5:00 PM service window. Because apparently nine hours is considered an "appointment." I took the entire day off work and stayed home waiting. Five o'clock came and went. No technician. No phone call. No text. No update. By 7:45 PM, I was still waiting to hear something. Sears finally contacted me at approximately 8:45 PM to let me know my appointment had been canceled due to a "change in staffing." So after requiring me to give up an entire workday to accommodate their nine-hour window, they couldn't manage to notify me during that window that no one was coming. Then, around 7:00 AM the very next morning, I received a text asking me to reschedule. In other words, Sears expected me to simply pick another day, take another day off work, and sit around for another 8-9 hours hoping someone might actually show up this time. I understand that staffing issues happen. What I don't understand is a company believing a customer's time has so little value that they can hold an entire day hostage, fail to show up, wait until hours after the appointment window has ended to cancel, and then casually ask the customer to do it all over again. I can't review the quality of their repair service because they never actually provided any. But I can absolutely review their communication, scheduling, and respect for a customer's time. Based on that experience, I would not recommend Sears Home Services.

McLatcher Refrigeration Heating And Air Conditioning - hvac - Updated October 2026

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