I've been coming to Floyd for the past 15 years, and Dogtown used to be a staple. Unfortunately,…read moreit's gone seriously downhill. The vibe just feels off now and what once felt welcoming and authentic feels more exclusive and self-important. :( The service is especially disappointing. You can stand at the counter forever waiting for someone to even acknowledge you. Basic hospitality goes a long way, and it's frustrating when staff can't even acknowledge you with a simple "we will be with you shortly" or even offer a simple smile. There's an attitude from some of the front-of-house staff that comes across like they've "arrived" and are above basic customer service. Floyd has always been about community and authenticity, and it's disappointing to see a place that once embodied that lose sight of what made it special.

BEWARE DOG OWNERS AND SERVICE DOG HANDLERS…read more When we arrived at Dogtown Roadhouse in Floyd, VA, my husband brought his federally protected service dog. Upon arrival, the hostess informed us that service dogs were not allowed inside the restaurant and directed us to sit on the outdoor porch instead. As soon as we reached the porch area, two unleashed dogs--a German Shepherd and a blond pit bull mix--charged at my husband and his Golden Retriever service dog. During the attack, my husband was bitten on the hand, and the service dog was bitten on the neck and pinned to the ground. The hostess stated that she witnessed the entire incident. We immediately notified the manager, James, and contacted law enforcement to file a police report. The owner of the attacking dogs left the property within minutes of the attack. What was equally disturbing was the response from management. When we brought the attack, the injuries, and our concerns to the manager's attention, we felt the situation was largely dismissed rather than addressed with the seriousness it deserved. The response we received gave us the impression that the attack and its consequences were not considered the restaurant's responsibility. Afterward, we asked management why unleashed dogs were permitted in a public dining area. We were told that the dogs belonged to "good people" and that the restaurant does not enforce leash requirements for customers' dogs. What is particularly concerning is that the restaurant's website states: "Well-behaved, leashed dogs are welcome to join you at outdoor tables on the covered porch while you enjoy your meal." Additionally, we will be filing a complaint regarding the restaurant's refusal to accommodate a service dog indoors, as service animals are protected under federal law. This was an extremely upsetting and preventable situation. We are disappointed by how the matter was handled and by the apparent lack of enforcement of the restaurant's own stated leash policy. Based on our experience, we will never return and would strongly encourage dog owners and service dog handlers to use caution when visiting this establishment.

This place was highly recommended to me by both my grandparents. So my dad, grandma and I went for…read moredinner. We ordered the large Tiano's special. It was quite large and covered in all the delicious toppings you'd ever want. Pepperoni, ham, Italian sausage, green peppers, onion and mushrooms. One large was plenty for the three of us. We even had two slices leftover. The people behind the counter and the lady working around the dining room were super nice and friendly. I'd say typically this is the kinda place you'd get the pizza to-go but the dining area was just fine. I like to eat my pizza fresh out of the oven. I hate it's so far from home because this pizza was absolutely amazing and I'm already craving more!

Today we decided to order pizza from Tiano's. We called ahead to order three pizzas. The person who…read moreanswered the phone immediately said, "Tiano's, hold for a minute," and left me on hold for about five minutes before I finally hung up. I figured they were busy, so I called back about 15 minutes later, but the call went straight to voicemail. The voicemail was not even set up. My wife and I both tried from different carriers, Verizon and Spectrum, and had the same issue. We kept trying over the next 15 minutes, thinking maybe the phone lines were tied up because they were busy taking orders. We eventually drove there to place the order in person, only to find they were not busy at all. When I mentioned the phone issue, they told me they "always have problems with the phones." I can only imagine how much business that costs them. I placed the order, and the lady with the thick dark-framed glasses read it back correctly: two large cheese pizzas, one large half cheese / half pepperoni and ham pizza, and one chicken calzone. We were told about a 30-minute wait. When we got home, the order was wrong. We received three large cheese pizzas, with no pepperoni or ham on the specialty pizza we paid extra for. The chicken calzone also had ham in it, which I assume was supposed to go on the pizza. Now I'm wondering where the pepperoni went. Unfortunately, the person who ordered the calzone does not eat ham, so that ended up going in the trash. On top of that, the quality of the pizza was disappointing. The middle of the pizzas seemed undercooked and sloppy. When you picked up a slice, all the cheese slid right off. It's a shame, because we really want to like this place.

We get delivery from LuLu's at least once a week. Never disappointed. Food and service is always…read moregreat. Lots of excellent menu choices. Some of our favorites are the salads, stromboli, canzone, subs, and daily specials. The deep fried oreos are out of this world! Since we live in a very rural area, it is a treat to have a restaurant that offers delivery service to our home. It is always worth the wait, even if it takes a little longer than what a typical in-town delivery service would. If you are in the area, give them a try! Great little place for breakfast, lunch, or dinner if you are heading to Hanging Rock State Park for hike.

Friendly staff, clean restaurant, YUMMY pizza!!! Hit the spot after a hike to hanging rock! We'll…read morebe back!

The nicest people, and some of the best pizza I've ever had I would eat it 1,000 times.read more

Consistency over and over. I get either the Stromboli or the cheesesteak. Always spot on. I'm on a…read moreproject in Madison and I eat lunch here 3-4 days a week.

Unbelievable pizza !!!!! Can't recommend it enough delicious and very friendly staff and plenty of…read moreroom to eat inside or outside!

Having tried another location of this regional chain, I was surprised to find that this one was…read morealso kind of hidden belowground in a repurposed industrial building. This does mean that there is a large outdoor courtyard where you can eat a pizza which is shared with other local businesses. It was busy, and I was concerned that I had erred by not ordering in advance, but my pizza was ready quickly. Like, remarkably quickly; I just ordered, hopped over to the bathroom, and it was done within a couple of minutes of being back. And when it's done properly, a Neapolitan pizza does not take very long to cook, so clearly the operation leading up to that point is efficient. Substantively, the menu has pizzas, a couple of salads, and some dessert options. I indulge in all of the above. The salad I got is quite impressive and is too much for one person at one time. It is an interesting mix of ingredients with nuts, blueberries, and apricot dressing. I am always a tad reluctant to order a white pizza because I like the tomato sauce so much, but the onions and mushrooms on the one I got were suitably mouthwatering. There was a bit of char on this pizza although I could have used more being the char fan that I am. Their version of tiramisu is a cake slice which is quite heavy on the sweet cheese. The vegan options are basically limited to getting a pizza without cheese, which I'm sure is some good bread and tomato sauce but not much of a meal; typical of most Italian places.

Was going to Hillsville Diner they were closed. Pizza-Perfect has really good food and is right…read moreacross the street. It was a coin toss, but they won as the other was closed. My wife got Ravioli which came with a nice little salad. I got Pepperoni pizza which was very good. The place is good-sided and can hold a lot of people. Felt bad for them as it was Friday night and the place was half empty. Turned out there was a big football game and a lot of the town was at the game. It was so good we went the next night for dinner again. Highly recommended!

The food was excellent! I took off 1 star because we had to flag down a server to get our check and…read morea container for leftovers. After finally getting our bill we had to flag down a server to take our payment and had to wait again to get our debit card back. Our server was chatting with what appeared to be friends who had come in to eat this whole time. Took about 20 minutes to get check, pay and leave

Grilled chicken salad is always worth coming back for. The white pizza is fire and burger and fries…read moredelish!

I have been visiting this eaetery for some years now. I would like to say that I and my bride love…read morethis place and theire Stromboli is top notch and I was there August 22 yesterday an split one with an order of the great American Fries to accompany the main course along with a few soft drinks to wash it down. The fries are up there with the Dair-O fries in KIng. Those two are my top choice in Fries. I have always had great service and the inside is clean and the staff always has a smile on their faces and get your food out to you quickly. That means the world to anyone that is hungry for some good food. You don't get that type of service at Fast Food joints that dot the the area around King, Mt. Airy,Pilot Mountain, or Stanleyville around the Wal-Mart and Sam's Club in that area. Go get some good food and Frnak's and tell them you heard good reviews on Yelp.