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    Milam Raemsch, DPM

    5.0 (1 review)
    Closed 8:00 am - 1:00 pm

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    5 years ago

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    Henke Podiatry

    Henke Podiatry

    3.0(10 reviews)
    0.9 mi

    During my appointment with Dr. Henke, he told me that surgery would be needed for my broken ankle…read more He also started to talk to me about taking vitamins regularly, which seemed odd and unrelated until he mentioned that his wife sells Advocare (expensive supplements sold in a pyramid scheme format). Dr. Henke then tried to get me to purchase Advocare from his wife (who is not in the medical field) and gave me all of her information. The night before my surgery I just started to feel nervous about it, so I canceled and got three other opinions from orthopedic doctors who all said that the only reason I would need surgery was if my bones were not aligned, which they are. Therefore, the surgery was not necessary. Overall, he was very nice during my visit, but the whole experience made me feel a little taken advantage of and mistrusting of him and his practice.

    I would give negative five stars if I could. This doctor has been discriminatory to my special…read moreneeds child. He refused to perform a needed procedure in a medical facility he has rights to perform in because she "should be able to have it done in the office." His office staff is the most unprofessional staff I have EVER had the displeasure of doing business with in any medical professional capacity for my kid. Dr. Henke himself was rude, condescending, and treated my child poorly. Despite our initial distaste for him personally, we chose to continue scheduling a needed procedure because my kid was in pain. How wrong were we!?! His staff called to tell us Dr. Henke would ONLY perform the procedure on the 2nd floor despite it not being covered by our insurance because he refused to go to Seton (even though he has the ability) because my kid should be able to do the procedure in the office. I had already disclosed to him in great detail the reasons she was not able (and I am not listing here in order to maintain privacy) and I would be happy to provide whatever documentation necessary to convince him of her legitimate need, and ensure insurance coverage. Luckily, I record every call that comes into/out of my phone and have record of this because we will be following up with an Office of Civil Rights/ADA complaint. Alicia later called me and assured me she had in fact secured coverage on the 2nd floor and we were fine to proceed with having it done there. Well, Alicia is AWFUL. Think trying to do business with a teen valley girl with a wad of gum in her mouth the whole time you are talking. Coverage was not secured and the day before we were scheduled we received a call that WE would need to obtain a single case agreement and our insurance would not let their office obtain this. (Funny, other offices have obtained their own single case agreement. Thank you, Sage Recovery for your professionalism!) Single case agreement can only be obtained if there is a network deficiency. There is no deficiency here. Just a doctor who refuses to provide services to children with special needs because he himself has determined they "should be able to have it done in office bc it is such a small procedure." After all that, they offer to reschedule at Seton after all. At this point, no thanks! We have found a reasonable, compassionate, and professional podiatry office with Dr. Golf, who even though he performs minor procedures in a surgery center, is happy to go to Seton Southwest since it is in network, and has treated my kid and me with the utmost dignity and respect.

    New Braunfels Podiatry Associates - Letting the chemical sit that killed the nerves so the ingrowns wouldn't grow back!

    New Braunfels Podiatry Associates

    4.8(18 reviews)
    27.3 mi

    My right toe developed an ingrown nail three weeks ago. I tried really hard to take care of it…read moremyself, but it kept getting worse. Yesterday, I went to the Emergency Room in New Braunfels and the doctor there did his best to excise the offending piece of nail. This morning, my toe was throbbing, and bleeding so I knew that things were just not right. I was not a prior patient of this practice. I called Dr. Ransom's office at 10:30 today, not realizing that normally they close at 12 on Friday. I fully expected to have to wait over the weekend to get an appointment. None-the-less, Dr. Ransom took my call... talked to me personally and told me to come right in. I arrived at his office quickly and after only a few minutes, I was called back to an exam room. Dr. Ransom explained why the ER visit didn't quite fix my problem. He was able to get the ingrown toenail out and bandaged very quickly. After suffering for three weeks, today is the first day my toe is only tender. Dr. Ransom's staff were all very polite and everyone was extremely nice. I recommend this practice very highly.

    Wonderful office from the Administrative staff, medical assistants to Dr Ransom. Knowledgeable,…read moreprofessional, courteous and caring Rare qualities to find all in one office. Had to do a re-do on surgery I had years ago and Dr Ransom went over my options and together we chose the one best for my needs. I have referred other friends and family members to this office and will continue. Hopefully I will not need any more surgical foot care but if I do I know the best office in New Braunfels.

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    New Braunfels Podiatry Associates - J. Jacob Ransom, DPM

    J. Jacob Ransom, DPM

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    Milam Raemsch, DPM - podiatrists - Updated May 2026

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