The waiting room and every room is filled with fragrance plug-ins which is super bad for you. I…read morereally don't like fake smells and I had my newborn with me. I had to wait outside in the hospital corridor. Dr. Parker misdiagnosed me and was very flippant and overconfident. I still have the issue 6 months later that I went in for. and the issues that he said I had, haven't manifested. Misdiagnosis happen all the time, but it was very hard for me to be in the office when I had a headache from the smell, no fresh air, and felt like I paid just to see someone for 15 minutes. I will go to someone else who has a clean office. (I went in for a toenail infection and he told me I had incurable fungal infections in both my big toes that I just couldn't see yet. Incurable since im breastfeeding and cant take anti fungal medication. no fungus has showed itself and my original infection is still there.)

This review is about my new patient experience with Dr. Robert D. Parker MD…read more Dr. Parker was highly recommended to resolve my orthopedic foot issues as well as broken toe nail from an injury. Several of my providers said he was the best foot specialist in the San Marcos area. My initial appointment was scheduled for another day and I was on a cancellation list for an earlier appointment due to my concerns about the injury to my foot. An earlier appointment came up at the end of the day due to a cancellation and I quickly took it. My initial experience with Dr. Parker's staff was outstanding! The front desk staff are excellent and they have an amazing personality and explained all the paperwork, forms, and procedures that would be occurring. After I was led to the exam room I waited 30 mins for Dr. Parker to arrive. While waiting for him to enter the exam room I could hear him discussing me. He first asked "Why was I here, when we are closed?" and "Didn't they (the front desk staff) see the clock or have a watch to see that they are closed." He then asked the front desk staff if I was a patient of his or a new patient. When they said new patient he groaned at entered the room. The exam took less than 5 mins. He didn't exam my foot or address any of my issues. He said to schedule a procedure, which we were supposed to have done during this appointment, in 2 to 3 weeks. He was very rude and grumpy. I felt that me being in his office was an inconvenience to him personally and that my concerns were not valid in the least. After my exam I went to the front desk and told them my concerns. They were extremely apologetic and offered to talk to Dr. Parker about the issues. However, Dr. Parker was already getting ready to walk out the door. I guess whatever he had going on this afternoon takes priority over new patients. I would now like to address his website and the statements it says on it. "Dr. Parker and his staff are dedicated to providing you with individualized, high-quality podiatric medical care, delivered with expertise and compassion. At Hill Country Foot Specialist, you become a member of the healthcare team as Dr. Parker develops your personalized treatment plan." I did not feel appriciated or a "member" of his team. I felt like an inconvenience and did not have an individualized or compassionate care. "Through his warm bedside manner and compassion, Dr. Parker makes sure you feel welcome." There was no welcoming or compassion with this provider. "He listens to your problem and devises a plan that will assist in getting you on the road to a full recovery." He did not listen to my problem or even address anything other than saying he needs to do a procedure. Did not address my other concerns about orthopedics. "In addition, our caring staff strives to make each patient feel comfortable and welcome during their visit" The front staff and medical assistants are by far the BEST thing about this office. They could go to any other office in the city and immediately be welcomed. 10/10 would recommend his staff for another location. Dr Robert D Parker is not professional and I do not recommend him for your treatment or care. Any physician referring out to him should be aware of these critques.

Botched up my bunionectomy years ago, and now that has led to both knees being screwed up. My…read morex-ray is absolutely horrific.. frighteningly so

I've had good experiences with drs I've chosen in Austin, but Dr. McDonnell and his staff Liz,…read moreJoanna, and the billing department are the worst medical office I have ever dealt with. I was steered wrongly and recommended to him by Texas Orthopedics bc they don't do feet. If you want a doctor who you're able to communicate with rather than going through his incompetent, unprofessional staff, I urge you to go see a different dr. Numerous times I was told over a period of 2 weeks from Liz & Joanna that Dr. McDonnell would call me to answer my questions. I paid $300 to see him, he charges more than most drs, and all he did was give me a $500 boot that the billing dept said would likely be covered that I never used and was not covered. It was too painful to wear, and did nothing to "heal" my chief complaint--nerve injury and loss of toe function due to a deep cut. Instead of offering treatment options he said, "It's a hard one. Try the boot. Come back in a few weeks." I sought a second opinion bc he didn't seem sure and surgery would be my last resort. Being a runner and working on my feet all day, it has been very depressing. Dr. McDonnell and his staff made my nightmare injury much worse by not offering any empathy, support, or guidance--basic necessities of patient care. Even after seeing a second podiatrist, I respected Dr. McDonnell, i still wanted his professional opinion bc the other podiatrist recommended such a vastly different treatment plan than just "rest." The other dr said to shave off the side of my foot bc I had a Tailor's bunion which Dr. McDonnell made no mention of or did not even notice, and said I'd need surgery to reattach the tendon, Dr. McDonnell didn't even mention I cut my tendon. He just said I had nerve damage and a bone bruise. I called his office afterwards to talk to him about it and what he thinks is best and to bounce off the other dr's ideas off of him to reassure myself I was making the best informed decision combining both drs' expertise, but his staff refused to let me speak with him, and kept on making excuses for him. I understand he's busy seeing other patients, but 2 weeks is unreasonable. Joanna said, "Well, that's because he's a specialist and is in surgery." I've had surgeries in my family, and never once have any of my friends or family members had a physician who did not care enough to follow up and speak with his/her patients. And unlike most doctors nowadays, there's no way to message him through a portal. After 2 weeks, Joanna told me, only after I called her bc she never called me back as promised, that "Dr. McDonnell says why don't you ask the other dr you saw?" Unbelievable. Also, I asked for a simple dr's note so I could wear comfortable open tiw shoes at work, but she couldn't even do that. She's been with him for 18 years and can't honor any simple patient requests like a dr's note not a call back. She kept in saying I'd have to pay to see him again, even though I already paid $300, and I'd only want to see him if he could recommend a better treatment option and only if his staff wasn't so terrible to deal with. Do not waste your time and money seeing Dr. McDonnell and dealing with the headache of his uncaring, blasé staff.

Dr. Romero is the best! He listens to you, explains the course of therapy, and is very polite and…read morethorough. Zero complaints from me, and I'm difficult to please.

Watch out! checked outdoctor that is slow to respond and ineffective treatments proposed ,…read morediscouraged physical therapies, 3 months for follow up . Bad note taker and no research as to root causes. Treatment plan was insufficient and had no timeline provided or anything other than ice stretch and ineffective imeds. Relied on Cortizol for the only relief. Seems like he's in it to perform surgeries and doesn't care if it's not getting him that dough. Stay away

Dr. Jimenez performed a right hip replacement last April that went flawlessly! I have no more…read morepain! He's a smart, caring, thorough physician and surgeon! Highly recommend!

Don't go to this doctor if you expect to meet him or actually speak to him on your first visit. I…read morewill not go back.

Add me to the tally of RUINED FEET!…read more Years ago, I saw Robson for a plantar's wart: excellent bedside manner, great education, effective treatment. I had observed folks in the waiting room who had successful bunionectomies: Knowing I'd need it some day, I made sure to remember who I'd call... 2023: it's time for that bunionectomy! My deformity was such that it would require an osteotomy (for alignment correction) and fusion (metatarsal-tarsal) with hardware. My 2nd toe was already so long that it would need shortening to ensure proper foot mechanics (the osteotomy & fusion would make big toe too short/weight bearing would shift to the 2nd toe, which isn't good). "Everything went well," he informed my husband immediately post-op. But the numbness from the surgery never resolved... At each follow-up appt, I mentioned my concern of lack of sensation: He said I must've had neuropathy BEFORE surgery: NO I DID NOT! He got so upset about my complaints (or was that he just didn't believe me?!?) that at next follow-up appt... He took out a straight pin and began poking the areas: I felt NOTHING. He became more and more aggressive, now stabbing my foot repeatedly, until a look of embarrassment came over his face, as he subtly grabbed a tissue to wipe the blood from my foot and the blood drips on the floor that he caused! No, the needle wasn't sterile - it was a straight pin! But, he insisted that he couldn't have cut ALL the nerves because of the pain caused when he grabbed my big toe, pulled (yanked is more accurate) and held it as far away from the other toes as possible. He said I needed to pull it like this regularly. Previously, he had given me instructions for mobilizations to improve extension/bending toe up (only) and NOT for this...yet he insisted that I wasn't working on my foot like I should be (I'm a PT eager to power thru this rehab, so yes I was). The fusion nail through the metatarsal to the tarsal/1st cuneiform protruded to the 2nd cuneiform and began chiseling into it! He claimed that I only mentioned pain in this region AFTER I saw the X-ray (this was in the medical records). Um, this day, he didn't put the X-rays on screen: As he pulled the pictures up, he immediately clicked away, saying, "now's a good time to look at the original x-ray and start talking about hardware removal." While feebly clicking to search, he said, "That's right, our system went through an update, so I can't get to them right now." I asked to at least grab a pic "for posterity's sake." Barely had a chance to snap a pic of this day's x-ray, and no time to look at it until I got home. 2nd toe: The incision was made on the top/dorsum of the foot, right at the base of the 2nd toe. As incisions heal, scar tissue is laid and it contracts... I developed a hammer toe! Dr. Robson said, "I wish we discussed this hammer toe before surgery to take care of it then," to which my reply was "I didn't have a hammer toe before surgery." I still don't have sensation in the ball of my foot, big toe, nor 2nd toe. Can't find/feel the ball of foot when trying to push off with gait. My 3rd toe has become inappropriately helpful with pushing off (& is constantly red). New surgeon didn't want to disparage Dr. Robson: He was super professional. But the truth slipped out over visits: 1. The angle of fusion is such that the big toe/hallux/MTP joint doesn't bend straight (for a normal gait push-off); rather, it bends similarly to how it did before (directionally, as with bunions deformities). No amount of yanking the big toe outward will change the joint alignment (Robson had said I just needed to reshape the meniscal disc). 2. The 1st ray (metatarsal) was fused with the metatarsal head (AKA ball of the foot) ELEVATED, which explains why I can't "find it" when I try to push it down (seated/standing, lifting heel up). It mechanically CANNOT be the push-off bone as it should be. 3. The plate wasn't affixed flush to the bones - hardware removal would be necessary to wear shoes comfortably. 4. A sizable chunk was chiseled out of 2nd cuneiform from the protruding tip of the fusion nail. 5. Hammer toe was an obvious result of the procedure shortening the 2nd toe. Other issues & details being left out because of how long this already is. Bottom line: DO NOT RECOMMEND DR. ROBSON FOR BUNIONECTOMY REQUIRING FUSION. In fact, I've reported him to my insurance company and to the Board.

The staff and doctor are awesome. He treated my issue and got me in and out of the office. Very…read morefriendly and easy to understand.

Dr. Crum is very professional and a great surgeon. His office staff is very nice and helpful…read more Cannot say enough good things about the quality of care I received from Dr. Crum and his staff.

Awful staff. They don't know what they are talking about and try to tell you you're wrong about…read moreeverything. I tried to make an appointment, spent 10 minutes on hold with one lady before I was unknowingly transferred to another lady where I spent another 10 minutes on hold just for them to give me the hardest time and hang up on me before I could even get an appointment. They tried telling me my PRIMARY insurance is only my secondary, which it is not, and has never been. I've used the same insurance for two years. I will happily drive an hour to NOT have to come to this horrible office, and I suggest you don't even waste your time trying to call. I tried to go into the office itself since I live two minutes away, and all of the doors were locked 20+ minutes before they were even supposed to close.

The old shoulder was acting up again and so I thought I better go see Dr Templin and get another…read moreinjection, which he has done a couple of times before. When I made the appointment I was told he was out of the office on that day and would I see PA Sydney Georg instead. I agreed. Boy was that a wise choice. She is just a competent as Dr Templin and did the procedure quickly and with little pain, just like Dr Templin has done. She never rushed me, answered all my questions, and her bedside manners are excellent. Thank you Dr Templin for bringing Sydney Georg to your practice. I had a 11:30 appointment and was out of there at 12:00. Fast service with a smile.

I have been to many dr in my life. This is by far the strangest experience. From mandatory…read morepicture with a mask on, to an excessively invasive patient history.

On February 25th, their first available appointment was May 7th…read more I waited two and a half months to get in (10 long weeks of waiting with terrible pain) I have severe corpal tunnel syndrome needing surgery on both hands. The neurologist said I was one of the worst cases he had seen in a very long time. I had marked my calendar for a 2pm appt. NBO, actually scheduled me for 1:30 and I did not catch the error. I arrived at 2:10pm. Yes, late due to things out of my control. After waiting at the check in window for 5 minutes with neither receptionist acknowledging my presence, the receptionist informed me that my appt had been canceled and I owed a $50 no show fee and would need to reschedule. I explained that I had 2pm on my calendar and yes I was 10 minutes late but had waited over 2 months to get in. With zero expression or concern for my condition, she repeated: you'll need to reschedule. I respectfully stated I would need to find a surgeon in San Antonio.(we are moving soon) She gave me an I don't care look, shrugging a shoulder, closed the window like she was glad and resumed her work on her computer. There was only one patient in the waiting room. When I used to take my mom there, the wait to see the doctor was always at least an hour and the waiting room was typically full. Perhaps that's improved but today made me feel as if the patients are just numbers to them and they don't care to have new patients needing surgery ASAP. Now I have to start over as the nerves in my hands continue to disintegrate and muscles atrophy ( per the neurologist) and functionality diminishes. I hope others have a better experience. It was a very cold experience for me and rare for me to write a negative review.

Moving to TX required myself finding a new hip doctor. At 43, I've had both hips replaced already,…read moreand one is needing a revision. After reaching out for recommendations in a local FB group, Dr. Tubb came highly recommended. I was pleased as to how quickly they were able to get me in as well. After meeting Dr. Tubb, I was confident he was the right choice. After a couple of tests (to rule out any potential causes for my continued pain, to avoid a revision). Unfortunately, a revision it is Everyone at the office has been very kind. Even tho I am nervous as all get out about surgery again, I am confident that Dr. Tubb will be able to do my revision with no issues. Definitely recommend Dr. Tubbs for hip issues!