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    miLady Lash

    5.0 (2 reviews)
    Closed Closed

    By appointment only

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    6 years ago

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    6 years ago

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    The Lash Lounge

    The Lash Lounge

    4.0
    (49 reviews)
    5.1 mi

    I am SO glad that I found The Lash Lounge! The owner, MJ, is so incredibly sweet, and Collete at…read morethe front desk was so friendly and helpful! I visited their location for an eyelash tint, and my lash artist Courtney encouraged me to try a brow tint as well! I AM SO HAPPY I TRUSTED HER! As a natural red head, it is SO hard to find eyebrow makeup to match my hair color, and she did an amazing job matching my eyebrows to my natural hair!! I can't thank her enough - Courtney was so nice and she made sure that I felt taken care of every step of the way! The pricing structure was adequately priced for the services that were rendered and they also have monthly membership options as well! The facility was absolutely beautiful, incredibly clean, and the lash table was so comfortable! I even forgot to bring a case for my contacts, and they had everything I needed! If you've been looking for a new lash place or have been wanting to try their services, I highly recommend checking them out!

    I'm extremely disappointed with how the owner handled this situation. I've been a loyal member of…read moreThe Lash Lounge for years, but after this experience, I immediately canceled my membership. I recently saw a newer stylist who used an excessive amount of glue on my lashes, leaving large, uncomfortable clumps throughout the set. I left town the following day, so I wasn't able to address the issue immediately. When I returned and reached out, I explained what had happened and asked if they could help correct it. My regular stylist ultimately told me the glue clumps were so severe that the entire set needed to be removed. Despite the fact that the issue resulted from a service performed at their salon, the owner refused to comp a corrective visit, offer a discount on the removal, or make any meaningful effort to resolve the situation. What disappointed me most was the way I was treated when trying to address it. The response felt dismissive and unnecessarily rude, especially considering I had been a longtime member and loyal customer. Mistakes happen, and I completely understand that newer stylists are learning. What matters is how a business responds when something goes wrong. Unfortunately, the lack of kindness, accountability, and customer service from the owner is ultimately what caused me to end my membership after years of coming here.

    Photos
    I have hooded eyes and after a session you can actually see my lashes!
    I have hooded eyes and after a session you can actually see my lashes!
    Eyeball redness
    Eyeball redness
    The Lash Lounge

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    miLady Lash - eyelashservice - Updated August 2026

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