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    Mike's Wash Rack

    5.0 (1 review)

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    5 years ago

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    Clean View Auto Wash

    Clean View Auto Wash

    (19 reviews)

    I have been going to this location to have my vehicles washed when it first opened as "CLASSIC…read moreCARRIAGE" car wash. The washes there were always to my satisfaction & if it wasn't they would have you run your vehicle through again until you were satisfied. Now this facility is called, "CLEAN VIEW AUTO WASH" and still they do a very good job in making sure my vehicles are clean, however.... I just purchased their monthly membership for unlimited washes for $34.99 & after a few months of the service I had to cancel my membership due to budget restrictions. First of all, you are supposed to be able to cancel online, when I tried it kept telling me there was no such account. So, I contacted them via email to cancel & 2 days later I received a response from them offering another membership at a lower cost. I explained to them that I was not interested & to please cancel my membership. Again, another response for a different membership, this aggravated me because I know all I wanted to do was CANCEL the membership, if I wanted to lower it, I would have requested that already. Another email sent to them telling them my aggravation to just cancel the membership, which finally the District Manager, Daniel Brown stated in the email, "Though we are sad to see you go, I have canceled your membership. You will receive no further billings." 5 days later I have charged/withdrawn from my bank account the $34.99 membership once again. They do a good job in cleaning your car/truck, but I will never get their membership again & I will tell others not to either because of all the hassle you have to go through just to cancel the membership! **Just so you know, we had to go up to the location with are car, membership numbers & card we used for payment to get our refund. At least we got that back! MEMBERSHIP AT THIS COMPANY?? NEVER AGAIN!!

    This was my first time here and I honestly can't believe I paid $16 for my car to still be filthy…read moreI'm not sure if it's soap residue or just still dirty. I wasn't aware it was drip dry which was my own problem no biggie, I figured I don't live far I'll dry it off at home. I didn't drive a full mile to even get home mind you this isn't like dusty when I say there is still bird poop on the hood of my car and the back is still disgusting and my car now has 50 new scratches on it. I'm honestly shocked the reviews are what brought me in but I'm livid. I gave it 2 stars instead of 1 because the staff was really nice but I'm so pissed at my car right now.

    Magical Touch Car Wash

    Magical Touch Car Wash

    (40 reviews)

    Warrendale

    Amazing service!! We went through the first step of the process too quickly. As soon as we finished…read morethe car wash, an employee came over and sent us through again so that everything would be sparkling clean. Great customer service

    I had high expectations after reading many of the reviews and even more so when I arrived to a…read morefully staffed facility and no cars in line. I figured I'd have the luxury of a few guys spraying and attentively looking over my van. Boy was I wrong. I purchased the Silver package which included a tire shine and wheel wash and shine among other things. I generously tipped the crew after they towel dried and applied the tire shine but was really disappointed when I got home. Keep in mind it was a beautiful dry and sunny day so none of the dirt you see in the photos occurred on my drive from their lot to home. They earned the the second star only because I was greeted upon my arrival and the crew "seemed" professional otherwise it would have been a one star rating. 09/21/23 UPDATE: The management team from Magic Touch reached out to me in order to make things right. I returned to their other location that's a little closer since I live almost a half hour away from the original location. The manager was very attentive and passionate about making things right. The follow up and customer service was 100/100 so I definitely appreciated that. The van looked much better this time around. Many business get complacent or lazy when they're successful but the great ones rise to the occasion when things don't go right the first time and Magical Touch stepped up. So I'm gonna add another two stars from my original two star rating. END OF UPDATE

    Mike's Wash Rack - carwash - Updated October 2026

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