My wife and I have been going here for over a year. On 05/16, I noticed that the left front and…read moreleft rear wheels on both vehicles have gouges and scratches. They can't be buffed out or covered up. Over $2500 to replace the 4 wheels. Told the attendant and she stated it was my fault when entering the bay. The employees direct you in so how is that my fault? Would not recommend this business.

Why is May's car wash closed today !!! It's one of the…read morewarmest days (upper 30's) and they aren't open ! I'm paying a monthly fee and they' are closed at other times when the weather has NOT been bad ! Also why do they open at 8am, they should be open at 7am so people can get their vehicles washed on their way to work. Other car washes are reliable with their hours that they say that they are open till. Employees are nice and the service is great on days that they choose to be open . So frustrating. Hopefully the owner will take notice of vehicles pulling in and out of their business on days and times that they should be open and operating

The guys at the front of the wash do a really thorough job of spraying and mopping the car down and…read morethe car wash is old-school so it scrubs the car down well and has powerful blowers at the end. The building does not look as awesome as some but the equipment seems to be kept up and works well. I used to work at a car wash when they had $1.00 specials - if you want the hand toweled finish and guys in uniforms this one isn't it but if you want the cars under flushed, scrubbed and rinsed - these guys do a great job. Pleasantly surprised enough that I've gone back a couple time and considering purchasing their speed pass and using it to keep the salt of the cars this winter. Hopefully - Arnold Auto Wash guys read this and keep on doing what they are doing :-)

a very slow car wash for an automatic car wash don't go here if you're in a time crunch you'll be…read morestuck waiting for an hour for a 2 minutes car wash even if your the 3rd car in the line .....

This place SUCKS!! I'd give it a ZERO!! DO NOT recommend!! We did this we did brushless and it left…read more99.9% of the dirt!! Place looks unkept also.

Smashed the glass on my mirror, and hit the side last time ive gone in there since it swings to…read morewildly. Had to pay $3 just to try to wash my car off after i already paid for the $7 wash and my car still looks dirty. 1 star for my more than likely hundred plus dollar car wash! *ive used this car wash mulitple times with no issues, the machine needs to be updated or secured better. It shouldn't be swinging a foot back and forth.

Great place to go if you're looking for touchless car wash. Water pressure is great, but wish…read moredryers were a bit better. Lowest price wash is at 8 and premium is at 16. Entry is easy but exiting is a bit tricky. If you're in line for touchless, you're stuck.

It's a scam. There are no free car washes they get you to sign up for their membership. I was very…read moredisappointed. In the back of my vehicle, the back window has been scratched very badly and the top tail light is scratched very badly. Didn't not even get half the dirt off the back door very disappointed. It says you can stop a membership at any time, but I can't figure that out yet. I think you have to sign on for a membership in order to cancel wouldn't recommend it.

Never again. I've tried here twice. The first time was shortly after I'd gotten my brand new…read morevehicle, it left dirt all over the back of the car. I figured I'd give it a second chance and pay for the higher wash... uh, no. I paid for the most expensive wash, drove 4 miles to clean out and vacuum the inside of my car with a friend. When I got there she said, "I thought you just got your car washed?" My car was FILTHY. We cleaned out our cars, vacuumed and wiped down the interior, then went to a car wash in Clarkston. My girl is squeaky clean now. No thanks to this place.

I can't believe how hard it is to find a touch-less car wash here in Michigan. The prices are…read morepretty great for what you get! Plus it's nice that there are two bays to keep lines down. I've never waited more than a few minutes and there are always people coming in and out of here.

Well last Monday I came in for a "oil change and to top off trans fluid. Thinking about $100, well…read morethe staff was testing a new guy on how to work with customers! He proceeded to tell me A WOMAN, that all fluids need a flush front and back. Well when the other guy came for credit card he said $313.. I was shocked, I was so shocked and confused because I was never told prices. I would have never ever spend that much money when I was just getting oil change. My husband was PISSED OFF, he says they totally took advantage of you as a woman and he does not want to ever use this place again! Btw it's unreal how much I paid and the new guy never even mentioned price I was not even going to bring It up to a review But it just ERKS me these men would be clueless to telling me PRICES

The staff is friendly and helpful. My oil change was fast and efficient and I was on my way in…read moreminutes. Highly recommended.

Amazing service!! We went through the first step of the process too quickly. As soon as we finished…read morethe car wash, an employee came over and sent us through again so that everything would be sparkling clean. Great customer service

I had high expectations after reading many of the reviews and even more so when I arrived to a…read morefully staffed facility and no cars in line. I figured I'd have the luxury of a few guys spraying and attentively looking over my van. Boy was I wrong. I purchased the Silver package which included a tire shine and wheel wash and shine among other things. I generously tipped the crew after they towel dried and applied the tire shine but was really disappointed when I got home. Keep in mind it was a beautiful dry and sunny day so none of the dirt you see in the photos occurred on my drive from their lot to home. They earned the the second star only because I was greeted upon my arrival and the crew "seemed" professional otherwise it would have been a one star rating. 09/21/23 UPDATE: The management team from Magic Touch reached out to me in order to make things right. I returned to their other location that's a little closer since I live almost a half hour away from the original location. The manager was very attentive and passionate about making things right. The follow up and customer service was 100/100 so I definitely appreciated that. The van looked much better this time around. Many business get complacent or lazy when they're successful but the great ones rise to the occasion when things don't go right the first time and Magical Touch stepped up. So I'm gonna add another two stars from my original two star rating. END OF UPDATE

Kinda been irritated with Mr C's lately. I have unlimited washes, but good luck getting in. The…read morewait is usually at least 30 minutes. The bigger issue is the maintenence of the car wash. Not happy with the wash quality. When I come out, the car still had soap suds all over the car and I can clearly see there are some inoperable nozzles that spray nothing while moving up and down. The interior cleaning is sub par but not enough for me to really complain as I'm not asking for a full detail and understand that. I think more employees, and taking responsibility and fixing the car wash would drastically improve the reviews. Don't open if your machinery isn't at 100% because all that makes me think is that all you car wash is about is the money. If it keeps up, I'm pulling my membership.

Used to be a great car wash but they have really fallen apart. Cannot keep up with the final drying…read moreprocess due to "staff shortages" and I guess I will have to accept that tire shine only means 2/4 get done. My visit took over 25 min for only an exterior wash and it wasn't even busy at the time. Sad times

Just got my 2019 Audi A6 detailed with the Silver Package at Motor City Auto Spa. I'm really picky…read moreabout how my car looks and they absolutely nailed it. As someone extremely meticulous about car maintenance, I have high standards. They delivered flawless work - exceptional wax job, every door frame and crevice meticulously cleaned, and the interior looks amazing. They even got out a makeup stain around the mirror that I was sure was permanent - seriously impressive. It rained while I drove home and watching the water bead on the hydrophobic coating was beautiful! My car looks like new. Highly recommended for anyone who appreciates quality work and attention to detail.

Went in for a headlight restoration and quick wash. I was satisfied with the cost and the Job that…read morewas done.