Horrid. Yes, I paid less than other quotes, but this was just an awful experience. They started the first day and got most of two very big maple trees removed; nice work and no issues. On Friday, they just didn't show up - no call or anything. Showed back up early on Saturday to finish the job, but only did half and left early...literally, I went inside for 10 minutes, came out and 7 people were immediately gone. Showed back up Monday to finish and got most everything done, except, you know...leave all the wood on my front lawn. They were supposed to come back to take remaining wood and finish cutting a 5-ft trunk in my backyard...3 weeks later and about 20 unreturned phone calls, the wood is still there. Too large for people to get for free, so now I have to pay another company to remove it. Mike, the owner, was nice enough to get all his money, then completely disappeared when it came time to finish the job. lessen learned - don't pay $3,000 until the ENTIRE job is done.
Here's their F rating on the BBB - http://www.bbb.org/connecticut/business-reviews/tree-service/mike-s-tree-service-llc-in-fairfield-ct-87059168 read more