I would avoid NV Landscaping at all costs. I hired them about three years ago to maintain my…read moreproperty. The previous two summers were disappointing, and against my better judgment, I gave them one more chance this season.
At the beginning of the season, I made it clear that I wasn't just looking for someone to cut grass -- I wanted full property maintenance, including fertilization, weeding, edging the beds, and trimming. They assured me this would not be a problem.
From the start, the service was a disaster. I constantly had to call them to handle weeds, bushes that had been knocked down, and trimming. They would mow the lawn but but pass by dead branches multiple times until I called them.
In late August, I requested a fertilization and grass treatment. Their office manager called a few days later to schedule it, telling me to leave the materials outside. They never showed up and stood me up on several appointments. After not showing up for two appointments I got a call that they wanted to combine the fertilizer and weed treatment and would be there later i the day. I had My wife had to rush to purchase three bags of fertilizer so it would be ready -- and once again, they never showed up.
When they finally came and after I communicated 3 times what product to use, they applied the wrong treatment to my lawn, which is 100% bluegrass and very sensitive to chemicals. After they applied the wrong treatment they sent me a bill. After sending them an email about this about this they agreed to waive it.
A week later on the normal grass cut day nobody showed up. Several more days passed and grass was extremely long. I went to email them. And realized I somehow missed this email from them. I am copying and pasting it.
Good morning Duane,
You can not apply another clover killer to your grass, it will burn it..
The company decided to stop services going forward as of today. We believe you would benefit from a dedicated gardener service, which we do not provide. I will process the credit card for this week's services today, but not the weed killer application.
Despite having assured me they could handle everything and charging nearly $7,000 over the summer I am left to find a new company with a few weeks left in the summer.
I will add The office manager was always polite, but the owner's wife, who appears to run the operations, is extremely domineering and unprofessional.
I share this detailed experience to save others time and money. NV Landscaping might be okay for a basic grass cut, but if you have a high-end property and want true maintenance with attention to detail and good customer service, this is not the company for you."
