This is an amazing company. I love their people and their products. Olivia is awesome for dealing…read morew/ my long emails and they are truly the kind of company that I don't mind spending large amounts of money with. They're getting big but they still have a small business feel that makes customers feel valued.

I went to three leather shops before I found Lost Dutchman leather, the other shops said they don't…read morework on watch straps. Lost Dutchman replaced my old one and the new one looks great. Thanks to all. Keith

Never had issues, sweet people. Kinda pricey but worth the price for the leather not cheapread more

The best customer service! Great attention to detail and where we go to get all our patches made…read moreand sewn on! No reason to go anywhere else! Dent

I will definitely buy from Custom Hide again…read more I was so pleased to receive my custom scholar briefcase yesterday. It is truly a thing of beauty. The quality of materials and workmanship are far superior to any briefcase or bag I've ever seen. Worth every penny. I can't thank you enough for the time and effort you put into something that I depend on every day. I'll certainly spread the word about your fine company.

I have a shoulder bag from Custom Hide that I've used every day for about 6 years. It's very…read moresturdy and well-made. The warranty is excellent, too. When the brass hardware on the strap started to wear out, they replaced it with no questions. It's nice to find a company making quality products and also standing behind them in the long term.

He fixed my beautiful shoes and put new red forever bottoms on…read more Looks brand new and also fixed my husband's alligator cowboy boots where the leather was worn. You can't even tell.

Does beautiful work and I would highly recommend for any shoes, purses and leather goods that might…read moreneed some care. He specializes in high end but he repaired a simple leather purse that I loved too.. made it even better than how I bought it.

Found this place when looking for a punch to make holes for grommets in a garment I was sewing. The…read moretwo men that were there were very helpful and assisted me in getting the correct punch and making sure I had the proper tools for the grommet installation itself. I think the quality of goods was amazing for the price. Always nice to find somewhere that you can shop in person rather than online!!

I love coming here to grab supplies. Pricing is competitive with other similar quality…read moreleather/craft supply shops. If you have any questions or are looking for advice, it can be hit or miss. They do have some friendly and knowledgeable employees- but some won't even acknowledge you when you walk into the shop. I have asked questions and was met with either a wealth of information or simply told to "google it". Nice stock of stuff. Usually they have everything in stock that I need. Leather is a little pricy- but that's everywhere now. It's nice having a semi-near by Tandy location!

I just popped in to get some information on recoloring a sofa. The guy was super nice, helpful and…read morefull of great information.

This is a well stocked and well run store. I enjoy going there to get new ideas on projects I…read moredon't yet know I'm doing. I feel like a kid in a candy store. John Sun City West Leathercrafters

This is a well versed craftsman of leather and horse tack ..Anything you want made custom or to…read morespecifics this guy can do it he's very reasonable and is a Super nice person....go see him you'll be glad you did tell em' Gina and Albert D'Angelo JR sent you

From the owner: Since 1985, we've been the area's best tack and saddle repair company. We specialize in making…read morecustom chaps, holsters, and pack equipment. We also do horse blanket repairs and make concealed-carry and old-style, single-action shooting holsters. Delivery is available nationwide, so give us a call! In-person meetings are by appointment only.

I wanted to support a local small business, and I understand that mistakes can happen. I paid for…read morethe work, thanked them, and did not ask for a refund. However, based on my experience, I will not be returning. I brought in a bag to have two zipper sliders replaced because the pull tabs had broken off. About a week and a half later, I received a text stating that the zipper itself was ripped and needed to be replaced at an additional cost of $130. The problem is that the zipper was not ripped when I dropped the bag off. The damage is very noticeable and is located directly on the zipper track. It would have been obvious to both me and the shop during intake if it had already existed. The bag is older, so my assumption is that the zipper may have torn during the slider replacement process. Had the shop simply told me that, I would have understood. What bothered me was being told the damage was pre existing and then being presented with a $130 upsell after already paying $45 for the original repair. Considering the bag can be purchased new for around $100, the recommendation made even less sense to me. I paid the bill and picked up my bag, but I left disappointed. From many of the reviews, it sounds like the previous owner built an excellent reputation over many years. Unfortunately, my experience under the current ownership did not reflect the level of service I was expecting. I sincerely hope future customers have a better experience than I did or read this review in time to choose another repair shop.

You need to RUN from this place! Dropped off a pair of boots…read moreto get heals repaired.. . Came back a week later they couldn't find them. When they did they HAD NOT been repaired.left them again. . When returned a week later picked them up and headed to airport for international flight. 10 minutes at airport heals fell off. . They insufficiently glued heals and no stitching . . WHEN I CALLED THEM FROM OVERSEAS THEY REFUSED TO GIVE AND SORT OF REFUND.