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Mesa, AZ

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4.3 (6 reviews)
ModerateLeather Goods

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American Leather Company Maker of Fine Belts

American Leather Company Maker of Fine Belts

4.4(9 reviews)
13.6 mi
•$$

Tribe America Leathers is the best…read more Oh my God, my jacket is GORGEOUS!! And it fits like it should! I'm so glad I asked YOU to tailor one for me, and i'm sooo glad you were at the arts fair again. I can't imagine how I've lived without a perfectly-fitting leather jacket until now. I've wanted and looked for one for years and years, and never found one that I like and that fit. If it would just cool off, I would be able to wear this outstanding piece of leather couture EVERY DAY! Thank you so very much!

Very bad experience…read more I bought a handbag. After weeks, the strap broke because of a defective sewing job We immediately called them. We spoke to the lady that's worked there for many years and she said bring it in. We met her because she suggested the bag for purchase I told her we could not come in for a couple months, but I wanted to go on record telling her about it and then it failed very soon. was unusable. She was annoyed, but said to come back when we could, and they would give us a refund. We recently attempted to return it. man who we believe is the manager immediately went on the offensive He agreed that the bag was made defectively. He would do nothing without a receipt. I asked him to look for our receipt in his records. He admitted that they save all receipts, but said it was too much trouble to try to find it; but expected us to have the receipt. Only a 1 way policy. He also admitted that he was the one that sold us the bag For us, it was a buyer beware shop. As an example, they apparently charge different people different . When making the purchase we on the price least our loss was reduced a little. If you do decide to visit the store, it's a good idea to bargain with to save money. At least what I could see they will come off the retail price they try to charge.

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American Leather Company Maker of Fine Belts

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Artisans Shoe Repair - Restitched one handle loop. Very poor stitch work. Sloppy.

Artisans Shoe Repair

4.0(80 reviews)
13.8 mi

Needed a belt cut and realized did a good job. Front desk person asked a few questions to make…read moresure they did exactly what I wanted. They nailed it! Nice job

I wanted to support a local small business, and I understand that mistakes can happen. I paid for…read morethe work, thanked them, and did not ask for a refund. However, based on my experience, I will not be returning. I brought in a bag to have two zipper sliders replaced because the pull tabs had broken off. About a week and a half later, I received a text stating that the zipper itself was ripped and needed to be replaced at an additional cost of $130. The problem is that the zipper was not ripped when I dropped the bag off. The damage is very noticeable and is located directly on the zipper track. It would have been obvious to both me and the shop during intake if it had already existed. The bag is older, so my assumption is that the zipper may have torn during the slider replacement process. Had the shop simply told me that, I would have understood. What bothered me was being told the damage was pre existing and then being presented with a $130 upsell after already paying $45 for the original repair. Considering the bag can be purchased new for around $100, the recommendation made even less sense to me. I paid the bill and picked up my bag, but I left disappointed. From many of the reviews, it sounds like the previous owner built an excellent reputation over many years. Unfortunately, my experience under the current ownership did not reflect the level of service I was expecting. I sincerely hope future customers have a better experience than I did or read this review in time to choose another repair shop.

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Artisans Shoe Repair
Artisans Shoe Repair - Cash only. In 2023??

Cash only. In 2023??

Artisans Shoe Repair - Left shoe; this strap was "re-stitched" and then he removed his shoddy stitching when I asked for a refund.

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Left shoe; this strap was "re-stitched" and then he removed his shoddy stitching when I asked for a refund.

Custom Hide - leather - Updated November 2026

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