Carmen's (the alterator) hands are made with god like skills . Trust her with anything I need and pretty reasonable on p Update: so I don't know what's up with the communication in this place but I was told $22 to alter the waste on something, and I have been coming here so long I don't rlly need to look at the receipts I trust the price told is the price on the receipt.....well not the case this time $22 for waist repair and $5 to stitch the tag bag on the pants in the right location. Now I'm not alterator but I damn well know that's about 3 stitches and not $5 especially for customers who have been coming here for years. read more

Absolutely. The worst service I've ever gotten for cleaning my clothes. They ruined four of my shirts and took no responsibility, but they returned my shirts with obvious loss of color and no stains taken out and they didn't even notify me before giving back the shirt. I will not bring any of my clothes back here again. It was a complete waste of money and waste of my trust. read more

Nice in the beginning as a new customer. Second time I went to take the same tux in, they lost my handkerchief. That will be the last time I will be going back to this place. read more

I had an extremely disheartening experience with what I'm assuming is the manger of this establishment. My mother briefly parked in their "designated" parking spot and while she may have violated a civil politeness, she did not violate any civic laws since businesses occupying public spaces for parking is illegal. The manager approached my mother aggressively, banged on her car and demanded that she move. Once agreeing to move, he continued to slam his hand on the car telling us we had no right to be there. His verbal and borderline physical harassment prompted my aunt to get out of the car and also ask him to stop touching the vehicle and yelling. At this point he began cursing, shouting vulgarities, told us we don't belong in the area (we are BLACK), and told us to go back to where we came from. My family has occupied residence in the area for over 30 years and has never faced such discrimination from a neighborhood business. read more

One of THE worst experiences I've had at a cleaners. I brought in an item that I asked to be altered and no accountability was taken for putting two holes in my shirt where the alteration was done. When I pointed out that it wasn't altered well, I was blamed for the holes. In addition, the owner took my shirt and refused to let me continue to inspect it. After getting upset, the owner tried to kick me out of the his establishment. I was appalled and disgusted with the level of unprofessionalism. read more

My wife and I were looking for a cleaners after moving back to Granada Hills. We saw an ad from Mike's Plaza cleaners for 10% off dress shirts with a maximum of $25 excluding leather and suede. I brought in two business dress shirts and they refused to honor the 10% dress shirt discount because they claimed it was only for dry cleaning. Dry cleaning was never mentioned in their ad. Falsified advertising. They were quite rude when we showed them the ad which did not specify dry clean only. What else won't they honor. These are not the type of businesses you want to build a rapport with. read more

Mike's Plaza Cleaners - The picture is an example of their 10% off dress shirt ad - Sewing & Alterations Near Me - Porter Ranch, California

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I recently moved to Porter Ranch. I love this cleaner. The repaired a shirt for me & George is the very best. Everyone is lovely & I will always use them read more

I've been going to Mike's since May 2021 when I moved to Porter Ranch. The people who work there have always been very friendly. But my experience today with their tailor blew me away. He was beyond rude. I very rarely write reviews about a business but after today's experience with the tailor, I felt compelled to say something. I'm definitely taking all my business somewhere else after that experience. read more

Quick service, dropped off a balistics vest to get cleaned (because I'm messy as a pig and drop food all over myself) and 2 days later it was clean and smelt great! $6.75 for a "fancy vest" clean, decent price. Beats doing it myself! read more

I found this cleaners 30 years ago and would switch again! Nobody like Mike , his staff and especially George who does all the alterations or anything needing work! They are an incredible team and priced well too!!! read more

Just moved to the area, read their reviews and dropped my goods. They were advertising about discounts and specials so asked if they had any coupons I could apply as I just moved to Porter Ranch and didn't know where to get the coupons. "No coupons here. You have to wait for the coupon mailer." Really? "Uh huh. Wait for mailer". "What mailer? "Coupon mailer you get. No discount now". Thanks bro, welcome to Porter Ranch! Unwrapped my clothes and they had long, deep wrinkles which can be common for off-plant cleaners where the clothes get tossed. In addition some of the shirts were buttoned, some not, no collar clips. This was total budget-basement dry cleaning. Nothing to see here..... read more

It's been almost two year's im using this cleaners, the owner mike is very kind and friendly, also dry cleaning quality is

I did come to your store. You're the worst businessman I've ever met. I don't know what you're talking about stop lying. Your dry cleaners are trash. My clothes were smelly and you didn't even wanna do anything about it. Don't try to make lies and excuses. Don't come to this man he's not good at what he does. read more

Brought my dress pants to Mike's Plaza Cleaners -- they lost my pants and did nothing to reimburse me for the items lost! I highly recommend NOT doing business with organizations that are dishonest. read more

I will never be using this dry cleaning service again. I dropped off my clothes on Thursday of last week, 3 items, one dress, one cardigan, and one blazer. The total for the three items was 33.20. I was told to return Wednesday to pick up the clothes. Upon picking the clothes up, I nothiced there was something in the zipper of my dress. I knew that the seam of the dress was coming loose again so I figured it was marked by the dry cleaner. Upon closer inspection I realized it was a piece of black fabric, either suede or fake velvet, that was stuck in the zipper area. It was a ripped piece of somebody else's clothing. Upon bringing the clothes home I took the three items out of the plastic bag and they STUNK I cannot emphasize how disgusting the smell was. I may as well have never dry cleaned them to begin with the odor was so strong. I can only guess the smell is a spice or some sort of food but it is quite disgusting. Lastly, during BOTH drip off and pickup, the owner or employee could not bother to look up from his poker game on his phone to bother paying any attention. That should have been the first sign to run out the door! read more

Mike's Plaza Cleaners - The odor was horrendous, they need dry cleaning AGAIN somewhere far away from this place! - Sewing & Alterations Near Me - Porter Ranch, California

Mike's Plaza Cleaners does a great job on alterations. They are also very reasonable. I also use they for cleaning my clothes, bedding and rugs. I highly recommend them! read more

Mike's Plaza Cleaners - A lot of alterations for a reasonable price! - Sewing & Alterations Near Me - Porter Ranch, California

Fantastic service by Carmen and the desk staff on a number of alterations I needed done. Attentive, patient and great work on both pants and shirts. Highly recommended for your needs in Porter Ranch! read more

I thought I would try this cleaners and brought the coupon for 30% off. It's right there on the website on the first page. The lady said sorry but Michael only will allow 20% off. I said it's right there on the website. Then she said she'd ask him and maybe she could adjust the price when I picked up the clothes. When I went back to pick up my clothes, she said she had asked him and he said no. I said he must not be interested in obtaining any new business, and that this was not okay to not honor the coupon on his own website! She said she would talk to him again and maybe he'd give me the discount next time I came in. Of course I said that, based on this bad business practice, I would NOT ever return. Clearly, he has no need for new business and no interest in his reviews by continuing to have such horrible service. Don't go there. There are plenty of other good options in our community!! read more

Don't take your place to this dry cleaners. He messed up all my clothes. I should've trusted my instincts. I took my clothes to him and I walked in. I said hey how are you? He just looked at me and said how can I help you like a total rude jerk. I was like OK. Dropped off my clothes though nothing of it. Surprise! Everything was in hangers but it still smelled the same. Didn't look ironed. Like some little kid did my clothes. This guy is rude and he does horrible work. No stars. read more

I highly recommend this place, the owner is a very nice guy and they really care about their customers. They provide professional services and the alterations are fast and accurate! read more

If you're looking for incredibly poor customer service, a rude and greedy business owner who behaves like he's doing the customers a favor by letting them into his shop, and incredibly substandard cleaning and alteration services, this is the place for you. I wish I could give this establishment 0 stars, but I am forced to give them a star. This place does not have an onsite plant. The plant they send your clothes to uses very harsh chemicals that will tear the lining of your expensive suits. If you complain about a mistake they have made, the greedy, slimy owner will tell you he will "fix" it at a discount. Excuse me? If you made the mistake, why do I have to pay twice? If that's not acceptable, he will tell you that it's his shop and he doesn't need you. With cleaners being a dime a dozen, and two others just around the corner, this guy doesn't need any paying customers. Apparently, we should all be grateful he lets us through the door. Thanks, but I'll take my money elsewhere. read more

Extremely rude and unprofessional owner. My parents took two jackets for alterations, we needed the sleeves to be shortened. After alterations, the sleeves on one jacket were significantly longer than the other jacket. Discussion ensued on whether the sleeves have actually been shortened on one of the jackets. All along the owner was not in and the workers accepted to work on the sleeves again. A week or so later when the alteration was done, we received a call from the owner who started yelling and calling us names and insulting us for apparently insulting his workers (with whom we had no problems at all). He even insulted my dad by telling him that he was a piece of shit! No one needs to hear this kind of crap from a dry cleaner. We will never, ever, go there again. In my humble opinion, the owner does not deserve to run any sort of shop because he lacks basic human skills and thinks it is his God given right to insult his customers. Even his own workers privately complain about his terrible personality and money pinching habits when they get to know you and when he is not there. Terrible, terrible experience. Not worth your nerves to deal with such a douche bag. You'd have a more enjoyable experience driving up to the corner of Tampa and Reseda and washing your clothes in the creek at the bottom of the hiking trail and letting them air dry on the trees. read more

I had a great experience with this place. I took my suit there for dry cleaning and my pants for alterations. (ticket # M 48791) First Mrs. Sheila greeted me with a warm smile. She was very pleasant and helpful. Carmen did a amazing job on alteration. overall everything was smooth and fast. I received a great service for a reasonable price. Couldn't be happier! I'll definitely be back. read more

I disregarded comments from a good friend who said this place was not reputable and decided to use them anyway as it was very convenient living in Porter Ranch. Things were OK until the owner and I had a discussion over whether or not I had paid for an item I had picked up separately on a previous order arose. It was my opinion and belief that I had paid and he contented I didn't. I requested to be shown the receipt and asked if he could produce some type of record. At which time he said I should go check my records. Uh....ok.....I said. When I was in the shop again, dropping off several more items just before Christmas, a very young girl was sweeping up and I handed her my 2 items. I guess this must have been a relative helping out. At this time the owner recognizes me and says "you didn't pay for the last order..I checked". Here's where it gets a bit interesting; as I am standing there thinking to myself that he has all my contact information, he could have easily of called? And why is he proclaiming this in front of this young girl and 2 other employees?! I choose not to engage him and completed the transaction with the girl. The owners extremely unprofessional manner in which he handled a simple discussion surprised me to no end. I was speechless. When I went to pick up my items the owner was helping a customer and a woman took my claim ticket and brought up my 2 items. Attached to their ticket was a hand written note with the amount the owner said I owed. Unbelievable! I waited until the customer and he completed their transaction and I began to tell the owner what I thought of him. Knowing full well that I would never come back. My advice is to avoid this place like the plague! You will inevitably run into a problem and be made to feel stupid, embarrassed, or be confronted as I was. There are ways to run a business and this character has no clue. Fresh Cleaners across the street is great and I will bring all my dry cleaning to them. DO NOT USE PORTER PLAZA CLEANERS!!!!!! read more

Great service!!! Mike has a great sense of humor and wonderful service!!! I give them 5 big stars!!!!!! read more

Terrible customer service. Lady was rude and was on a personal phone call. Price is average for area, was recommended by a friend but disappointed with the service. read more

I have been dealing with this cleaners for many years. A few weeks ago I brought in a Cystic Fibrosis T Shirt I wanted altered. I asked to have the sleeves shortened and the neckline made bigger. The estimate was for $ 14.00. The next day Mike (The Owner) called me and told me the neck couldn't be altered. I said very explicitly that I would be in the next day to pick the shirt up and not to do anything to it. When I came in I was told that the neckline could in fact be altered but it would cost $ 25.00 more. I said no! When I went to take my shirt I was told that the sleeves were done and I owed him $ 14.00 but he would give me a dicsount and charged me $ 12.00. I paid him and won't ever go there again. I specifically told him not to alter anything. He said he thought I said to do it. What a crock! Big Ripoff!!!! read more

I've been going to this cleaners for over 12 years. I feel very taken care of here. I had to pick up our clothes today because my husband has a business trip and I almost forget to get it. Mike, the owner, called me to tell me he closing soon and remembered I needed the clothes by today for my husband's trip. He wanted to make sure I got the clothes before he closed for the rest of the weekend. I would have had a huge problem if he didn't call. Great customer service. Also, Anna, who works the morning/day shift, gives amazing customer service. She is professional, polite, friendly, and helpful. read more

We've been going to Mike's cleaners for years now. He and his staff are very courteous and friendly. Their service is spectacular! Our clothes always look great and are ready when promised. They've rushed orders for me few times for special occasions! Their prices are very reasonable. I've also used their alteration services and have been very happy with the results. I would recommend to anyone, you will not be disappointed! read more

I've been going to Mike's for years, and so has my mother, for alterations, cleaning, you name it. My things are always well cleaned, and generally ready for pick up early, and Mike always gives me a discount. He remembers his customers and is a total sweetheart. I've seen people try to push him around, especially about trying to use his two parking spaces for the busy Whole Foods a couple doors down, and he is always very kind but firm. Carmen, the seamstress, and the other girl that work at the front are always sweet as well. In the ten years I've been going there (literally a couple of times a month, because I'm petite and get a lot of things tailored etc.) only once has something been off, and when I brought it back they fixed it for free.This is a good neighborhood place, with good people working in it! read more

Professional service. They're good people and took great care of me and my clothes. They did a good job with my suit which isn't easy get right, but they got it right. And it was timely too! Price is also great with a friendly staff. Definitely recommend them! read more

Wonderful Dry Cleaning and Alterations! Great Customer Service in Porter Ranch!

Excellant and prompt service, pleasant and friendly staff. The best dry cleaning spot in the Valley! The trailer did a great job too! read more

Great services. I can always count on the service and they get the job done. The alteration lady does a amazing job and snitching is always superior quantity and the price is reasonable. I recommended Mikes's Plaza Cleaners. read more

Brought in some pants that had a rip in them, and their seamstress did such a good job that I can't tell where the rip was! Very reasonable price, too. read more

I brought in several items as a new customer. The lady accepted my 50% off coupon for first time customers; which she applied. I picked up my items the following week, and Mike said the coupon doesn't apply. He charged me an additional $25 dollars. In addition to the unkept promise, they also didn't clean my blouse. When I brought it in, I pointed out the stained areas and the woman taped the spots. She never mentioned that stain removals aren't guaranteed. The least they could've done was let me know. They declined to mention it during pick up and he says its not something they inform their customers. Terrible customer service. Mike wasn't helpful, talked over me and I will never go back here again. Also, they are extremely expensive. read more

What a fantastic place. I have nothing but great things to say about Mike's plaza cleaners. The entire staff is extremely friendly and they make sure that your clothes are clean. They are great at getting you your clothes back quickly. Their prices are great and they are very trustworthy. Highly recommended!! read more

I agree with overall rating for this business. Basically, all the dry cleaner are the same, but they are so good at beginning but it gets pretty bad overtime. They will start over charging and their work gets worse. read more

Been getting things cleaned and altered here quite a while and the bad has definitely outweighed the good at this points. Wrong alterations, clothes not fully clean, missing pieces with no explanation. Pretty over it. Lost customer. Will be looking elsewhere at this point. The 2 stars were for the things they did right. read more

I am a long time, very happy customer of this place. He has been the best dry-cleaner I have ever seen. The owner especially is on drycleaning since he has done it fir many years. I am going there for a long time and my experience has been really good. They are on time and the clothes comes fresh and spotless. Alteration lady Carmen is a perfect. read more