We called Nick about a small crack low on our windshield and made an appointment asap. Nick…read moreexplained what he could do, did not "oversell" the process and fit us right in. We also had the Solarflex window tinitng applied to both the driver and passenger side windows. The service was great, the price was reasonable and the explanations thorough. We would highly recommend their service!

We were on vacation and called. As soon as we arrived, Nick quickly repaired our chipped…read morewindshield. Very nice job. Don't bother shopping around.

Today we had clear site out from Rapid City South Dakota to our RV site here at the Palmer Gulch…read moreKOA located in Hill city, South Dakota. we had a crack in our windshield! Their service was very excellent! Would highly recommend.

From the owner: We perform rock chip and long crack repairs. We specialize in long crack repair up to 24 inches…read more What makes us unique is our commitment to quality, honesty, and helping you save money by repairing instead of replacing your windshield. You’ll get dependable, high-quality work with personal service—no upsells, just honest repairs to keep you safe on the road. From Chips to Long Cracks, We’ve Got You Covered!

We got a big circular crack in our windshield on the first day of our trip. Stopped in at Jake's…read moreto ask if it was serious and would it hold till we got home. The service manager checked it and assured us it should be fine. No charge. Such a nice fellow. Clearly a good company, would recommend.

So we had hail damage (no surprise in SD) and then deer damage when a deer decided to occupy the…read moresame lane as my wife with my truck. Ram 1500 Laramie, something new for me. So our insurance people suggested Jake's. My wife took the truck there and before we even were finished with the estimate, the insurance company had paid the claim. Almost $10K damage. We were moving to MD the next week, and Jake's guys got the truck in, fixed it, and got it back out within 6 days. Terrific customer service and expert repairs. Even fixed an annoying rattle in the headliner. For a little town on the border of the Black Hills, it is amazing to me that people like these guys exist. Truly the best customer service we have had in years. Outstanding work, and outstanding work ethic. Thanks guys. We really appreciate all your efforts.

Window motor failed and while it could not be repaired today because parts need to be ordered, they…read moreset us up so we could continue on our trip without delay and helped us order the part at our destination. And then refused payment since they didn't complete the repairs!

So honest and the nicest people , I have met in years in any service industry .. Traveling thru…read moreRapid City on the freeway got a huge Rock Chip in my windshield .. wasn't sure if my car was even safe to keep driving .. I looked them up and drive over .. they took my car right in and fixed it for no charge in 15 minutes.. I had to insist to give them a tip for their service and time Thank you .. in this economy I couldn't believe it ..

Great service! I had to have a windshield replaced over the July 4th weekend and they stepped up…read moreto get me the correct windshield in 24 hours, and they came in on July 5th to install it. They were knowledgeable, quick and a pleasure to do business with. I highly recommend them.

From the owner: Frontier Glass of Belle is a locally owned business with over 30yrs experience in all Auto Glass,…read moreInsulated Units, Custom Desk Tops, Heavy Equipment Glass, Screens and much more.

I would see if they have the worst customer service on the planet, but you'd have to have customer…read moreservice to compete in the competition. It seems to be impossible to get a hold of anybody as their call-center does. Nothing other than tell you to go to their website and promptly hangs up on you after telling you to go there instead. You cannot make a phone call to schedule an appointment to confirm an appointment or even ask general questions.

Customer service is horrible!!! All phone numbers listed direct you to the website and when using…read morethe live help chat bot it directs you to a phone number for a credit union in Georgia. Could not schedule my appointment. Went with Frontier Auto Glass in Rapid as they are a local shop with customer support!