I bought a Yanmar Tractor at Tractor Bob's last year & The customer service I've experienced from…read moreNeil, Kristi, & the staff is second to none. I received the best deal with the tractor, trailer, & implements I purchased. I would highly recommend them & will not buy a tractor or have it serviced anywhere else! Thank You Tractor Bob's!!!

Outstanding place of business. Tractor Bob's is in it for the long haul customers. They will do…read moreyou right every time. I have spent almost 35k with them over the last several years and I am astounding by their customer service. Kristi, Niel and Brooks treat you like your the only customer they have. Top notch business. If you need a tractor or lawn mower...go see Tractor Bob's!

Got there and Deidra was back on the register. Nobody there so just stepped up. Wanted a bag of…read morecorn. She said there was only 2 left and she wasn't sure if they were wet so she gave them both to me for 8 bucks plus tax. When I grabbed them they both looked fine. She is always trying to help the customers out. The service was good as was the conversation since there wasn't anyone else checking out. Make sure you ask for price matching too.

Put in and paid for an online [only] order....Got an E mail telling me my order had been delayed…read morewith NO new delivery date. Called "customer service" after I went through the endless robo choices, was placed on hold to "cancel" the order for over 30 minutes...Called the local store to cancel the order...the manager could not cancel the order...and refused to give me the contact info of the regional manager...told me to contact "customer service" I told her they do NOT answer the phone...no solution...no way to cancel the order!

Longtime fan of Tractor Bob's! I purchased a new tractor…read morealong with many implements. I have used the parts department and service and all were excellent. So why did I change my 5 stars to 2 stars? After a pleasant call and working out a deal on the phone, I loaded up my trailer to pick up my purchase. Well, the deal changed by $149 and exceeded my limit. Kermit denied what he said on the phone. It wasn't really the money as much as the disrespect. I guess it makes a difference when the owner is not on site. In fairness he sent a text offering to accept a check for the original amount if I would come back. I already spent 3 hours on this, so I countered I would have a check ready if he delivered. No answer..... I'll include my original review from my previous visits below. Awesome Yanmar dealer. Carries Husqvarna too. Just used the service department. Just as awesome as Sales and Parts. Sad how things change.

Everything went well! I did it all over the phone! They're 100mi away, but feel like Adolf…read morecommunicated well, so there were no surprises! I passed on the 0% for 48mos financing and opted for one of their other financing options. Neither of the banks I do business with could come close to the interest rate. No hidden fees, either!

Dropped my generator off last week and Rick had it ready Monday but I couldn't get there till…read moretoday. He tuned it up, replaced the carb, field lines, peacock, filters and checked the output. All for a great price. He's my go to guy for all my ship, yard and vehicle maintenance and repair. Quality work all the time. Highly recommend.

Very knowledgeable and fair price for any repairs! He always explains everything in laymen's terms…read moretoo so I can always understand exactly what he is going to do or has done. Great guy and great service!

Be Prepared! I…read moreordered and paid in advance for 2 gaskets. Sent me 1 with a hand written note. "I only had one, I'll refund you $1" So you want me to over pay why? How about refunding me half the cost not a dollar.