For a business that is struggling to compete with so many online options, you would think the customer experience would be paramount. We waited for over 45 minuted on a Saturday morning at 11am to print one photo and frame one piece of art. It wasn't the staffs' fault. All their computers were down except one. read more

Took my son's camera in today as the SD card was jammed in it so camera wouldn't work. My son was quite upset having just purchased the camera himself. Jonathan was gracious and helped me to remove the card by disassembling the camera and then gave us a new card. All at no cost. Excellent customer service. Definitely went above and beyond. read more

I can't say enough good things about this store. Been going there for about 15 years and the expertise is unmatched. The staff is fantastic and the customer service and speed of service is always excellent. But be patient because they are so good you sometimes have to wait. It's worth it! read more

Very nice location. Always get my film developed within a week. Very quick turn around time.

I rarely post reviews but I feel the need post this one. I went to Mike's Camera today in desperate need of some enlargement paper, to my delight they had a great supply of paper. The store was very clean, quiet and easy to navigate! But what made the experience next to worse was at check out, a sweet old man was cashing me out when he indiscreetly grabs the necklace I'm wearing and pulls me close to examine it. I was completely caught off guard and instantly made uncomfortable. I felt harassed. I think that said employee should be taught to have some regard for personal space... read more

What an exceptional experience as a first time camera buyer. I was warmly greeted and educated extensively before landing on a fantastic camera. I purchased the Sony Alpha 6000 and then received an additional sale discount. The manager Jen was incredibly gracious when I needed some additional advice. I would never purchase a camera on line going forward now knowing what I know of the advantages and personal attention I was privy to at Mikes Camera in Denver. read more

I've changed my review because of how my complaint was handled by Mike D. I was kept waiting for 45 minutes by Heather and never assisted in the framing department. Heather ignored me and continued to help other customers who can in the store after I did. I should have walked out after being ignored for 15 minutes, but I was repeatedly told she would be with me shortly. Mike sent me a very nice email and he was very apologetic when we talked on the phone. read more

The only place i will go to have pictures developed! They also have a smile membership that takes 35% off any in store order

Mike's Camera saved my tail this morning!! I arrived in Denver for a quick headshot session this morning only to discover that I'd left my monolight mounting brackets at my office, out of state. While Mike's didn't stock the exact part I needed, Rob Schmid and the team at Mike's Camera saved the day by creatively solving my problem, enabling me to meet my production deadlines this week, despite my giant mistake. I am tremendously grateful for the consultants and managers at Mike's who were willing to create a solution in my moment of need. You folks truly turned my bummer of a morning around 180 degrees. Thank you so very much! -AW read more

Total UPSELL I needed new memory cards for my nylon D750 I went in to Mike's and after waiting 10 minutes, there was only person on the floor and she was on a protracted phone call that seem to be about nothing. I explained my situation and I asked asked what I had before. "I can't remember" Are you going to shoot video "yes maybe a little" So I was offered two 128BG for ~$350.00 I thought to my self wow these have really gone up in price but need ed them for a trip paid and left On my trip I ran into a professional photographer and he said you got taken unless you are shooting hours of video you could easily get away with 32GB or 64GB and saved your self probably $200. By the way 2 12bGB cards hold 7,500 photos. read more

Who takes the most flattering passport photo in Denver? That would be Brandon Taylor. He nailed it on the second shot, and you can tell he really cares that you look your best. It was ready in less than 5 minutes, and I felt great when I left. I wish I could take him to the DMV with me, because they have no passion for taking your photo. He also helped me out a while back, to design some really unique metal frames. Finding friendly service is rare, and if more people were like Brandon, that would be so lovely. read more

Mike's staff has always been consistently knowledgeable and helpful. I recently dropped my camera and immediately took to Mike's for assistance. Rob Schmid was excellent! As the knowledgeable calm to my anxious storm, he quickly adjusted what needed to be fixed. Thank you!!! read more

Rob Schmid has helped me since Christmas where I bought a new Canon t7. He was extremely helpful after that to figure out a lens problem and then about a month later the intervalometer. Whenever I deal with him I leave with my answers a smile on my face and some more gear. Don't lose this guy read more

Great staff at this location. I came in with a piece of artwork that I wanted to have printed. It was drawn on off-white paper which presented challenges in printing and scanning. Alyssa and Linda went above and beyond with their persistent service until the product was satisfactory. They genuinely cared. I will be returning to this location for any camera and printing services in the future. As an added note, the annual membership is a viable option for those who frequent the camera shop- I would advise inquiring about the plan. read more

Well, I 'mosied' into this 'camera shop' again and tried to but a two thousand dollar camera . . I took my camera, a Pentax and an $1800.00 lense to see if we could trade . . well, in not time, this guy offers me $130.00 for the lense, so I say, wait a minute. Still trying to be negotiable, I leave it so his boss can look at it, calls me back and tells me the lense doesn't work. I went and picked it all up and went elsewhere . . read more

I would like to thank Terry at Mike's Camera for helping me find a new lens the other day. I recently visited Mike's Camera to purchase a new telephoto lens. I had an idea of what I wanted to purchase but needed to spend some time talking to someone about my options. I called ahead to see if I needed to make an appointment and Terry, who answered the phone, said it was not a problem and to come on in. So, a few hours later I headed over. Terry talked to me about each lens option and their benefits. He was very thorough and didn't rush me at all. This was a big investment and I needed time to make the right decision. He understood and was very patient. I ended up purchasing a great lens at a great deal. Sure, I could have purchased it online, but you don't get quality customer service online like you do in person. PLUS, they match prices with qualified competitors. So, you get a great price AND amazing service. Doesn't get any better than that, right? read more

GREAT EXPERIENCE! I ended up buying a Sony a 6400 camera. The experience was very easy I called before they said they had one in stock and I went to the store and their it was. After buying the camera I realize they actually took my SD card. Because this location was so far away I cannot drive back to the store for the next day to shoot video. They were able to work with me and give me an SD card that day so I could keep running my business. It was a great experience and I highly recommend this company. read more

I feel like most equipment rental spots, be it party supplies, camera gear, whatever, seem to be a little antiquated in their operations. Mike's Camera was no different. I needed to rent a screen and projector for a presentation I was doing and found their site after a quick search on the webs. They had just what I needed--an LCD projector and large screen--so I sent an email to their "rentals" alias. They responded and said I needed to call them, but when I did, the rentals extension was out of service. I emailed again and was given new call instructions--at this point already finding the process a little tedious. When I finally got in touch with the folks at Mike's Camera, I let them know that I was doing a presentations at 10 am and 5:30 pm on a Wednesday. They told me I could pick up at 9 am on Wednesday and return the next day OR pick up on Tuesday but return by 7 pm on Wednesday. I explained to them how this was tricky--I'd either be rushing to get the projector and set up for the morning presentation or rushing out at the end of the day to get the rentals back. Was there any way we could shift those 46 hours to make this less stressful? Nope, not without paying an extra $96. Okay. I chose the morning rush + stress option and put down my deposit. I arrived a few minutes after 9 on the morning of the presentation and let the gentleman know that I was there to pick up some rentals and that I was in a bit of a hurry. The guy just looked at me and said "Well I hope they're here--our truck hasn't come in yet." On the brink of a minor panic attack, I bit my tongue and said "Yeah, I hope they're here too." He went back and found the equipment (phew), took my payment, and off I raced across town to present. The equipment wasn't in particularly great shape--at the end of the day, three of us tried (unsuccessfully) to roll the screen back up. At the end of the day, I found what I needed and everything got done. Was it simple, stress free, or pleasant? Nope, which is a bummer, because I'd hesitate to come here for anything camera-related at this point. It's 2017 y'all, and seamless ordering is where it's at. That, plus a little old school friendly customer service, would go a long way here at Mike's Camera. read more

Writing this review specifically for Terry! I brought my Nikon FE2 film camera in for a minor repair. Terry fixed it in 10 minutes for no charge. He said he hadn't performed that particular repair in 15 years... but still handled it like he had done it yesterday. Terry seemed really knowledgeable, I will request him specifically next time I have any film questions or concerns :) read more

Great class - Fall Colors with Joe from the Park Meadows store. Joe knows so much and puts it in simple terms. Love all the classes! Thank you!! read more

I went into the store with very limited knowledge about photography gear and walked out feeling extremely well informed by the staff, who not only walked me through all the features of the equipment I was purchasing but also offered tips, techniques, and suggestions for handling the equipment and ultimately making better photographs. Afterward, I went home and practiced some of the techniques and saw immediate improvements in my photo quality. I feared that the equipment would cost me quite a bit, but in the end the cost was within my budget. I'd love to return to Mike's as I continue to grow into photography and as other items become necessary to me in the future. read more

Great Place and really great people, I got a good price and the expertise is awesome. They know what they are selling and can help you with your needs. read more

I needed to get a passport photo taken and Mike's had the best price in Denver. Only $12! The second I walked in the door I was greeted. When I asked about the photo he said, "I can see that you're ready." I interpreted that to mean I was looking pretty good and everyone knows I'm a sucker for a compliment. When I approached the passport photo counter, I was helped immediately by Brandon and had my picture taken in less than a minute. No joke. He told me I wasn't allowed to smile butl promised to make me look good. He even offered to take multiple pictures until I was happy. For the record, we did it in one take. Brandon said the pictures would be ready in less than 5 minutes but I swear it was only 3. Plus, the store has a nice collection of frames that I browsed while I waited. read more

I needed to get a passport photo taken and Mike's had the best price in Denver. Only $12! The second I walked in the door I was greeted. When I asked about the photo he said, "I can see that you're ready." I interpreted that to mean I was looking pretty good and everyone knows I'm a sucker for a compliment. When I approached the passport photo counter, I was helped immediately by Brandon and had my picture taken in less than a minute. No joke. He told me I wasn't allowed to smile but promised to make me look good. He even offered to take multiple pictures until I was happy. For the record, we did it in one take. Brandon said the pictures would be ready in less than 5 minutes but I swear it was only 3. Plus, the store has a nice collection of frames that I browsed while I waited. read more

We went in with an old Polaroid 104 camera asking lots of questions about it and seeing if it would still shoot. Didn't catch the mans name who helped us but he had blonde hair and green bandana mask, anyway, he was very knowledgeable about the camera and spent a while telling us about it. He was very helpful and probably deserves a raise if I'm being honest. Great guy. Perfect place to go for all your camera needs and questions! read more

Mike's Camera- Denver - Photography Stores & Services Near Me - Denver, Colorado

This is the third Mike's Camera I've visited in Denver and the experience is always the same: Rude staff, you have to seek sales associate out, then any question is met with the most cursory of information. And by information I mean a sales pitch for MC's third party, poor quality "[Pro]master series." It seems funny that they would be so uninterested in helping a person looking to buy a new camera body, studio strobe kit, SB 910, and new lens. When I'm looking to drop 2500 I really prefer to be supporting a "nice" company that gives a darn. Pros: Lots of camera equipment to look at and play with Con: Camera equipment others have sampled are sold as new. Most companies have display versions that if you buy come with a 10% discount...since you know... it's not new. Pro: Big spectrum of pricing for accessories Con: [Pro]master is the main bread and butter of company...a brand that disappoints Pro: Knowledgeable sales staff Con: Staff won't talk to you, staff doesn't answer questions in depth, Staff will push crappy Promaster over quality items. Antecdote: Mikes takes passport photos. They have a great, basic strobe lighting kit set up. The lighting kit is NOT sold at Mike's. Tons of promaster gear lays around, but they don't use it for passport photos....if they won't use it for passport photos, why would I ever consider it in my studio?! Unfortunately Mike's is a piss poor company and I highly recommend trying out new products at Mike's before buying on Amazon. read more

Dumbfounded. I'm a pro and brought in a $1,600 lens to see about a repair. A week later I learn it's a no-go, which is what I suspected since the manuf. discontinued the model. So I go to pick it up at the back counter and whomever I'm dealing with is kind of flippant about it, but does the basic job of refunding my fee. Fine, whatever. You'd think that she might say something like, "Sorry it can't be fixed. Are you interested in a new replacement perhaps?" But based on my experience, that would be giving this location too much credit. I amble over to the glass sales counter and eyeball similar lenses. At this point I need one -- this model's been my workhorse for years and I have magazine pages published every month. I wait, not very long, and there's not a soul there to help me. But wait! There is. A gaggle of employees is BSing among themselves and one actually looks at me, then turns away without missing a lick chit chatting. You'd think they'd see me as a potential customer, someone who's got a broken, expensive piece of glass for which a similar replacement would fetch around $2,000. Not a chance. Too clueless. In fact, two years ago I SWORE I'd never return here because of being blown-off in this same fashion. I don't know any of my pro photo friends who shop at Mike's. No wonder. With service (certainly not selection or price...or hefty sales tax) being the only discernible advantage a brick 'n mortar camera shop has going, you'd think they'd have figured it out. Sadly, with this lack of service, I don't see how Mike's can continue business. read more

I stopped into Mike's camera the other day after finding some very old odd sized negatives that I needed to develop for my father's mile stone birthday. Clayton went out of his way to make this happen! Within only a couple of hours I picked them up from Mani, she was another gracious and accommodating employee ,(it was starting to sleet and she gave me a very nice recycle bag to protect my photographs in), These beautiful 8 x 12 photographs were from negatives that were over 50 years old! I am forever grateful for this the customer service!! It was above and beyond not only friendly but efficient and informative what a great store. thank you Clayton and Mani read more

I love standing at the counter waiting for someone to take three seconds to grab me a few rolls of film while two employees stand next to me chatting... NOT. The chick who got me my film didn't know much about the stuff. I would rather go to Denver Pro Photo just because the staff really knows their shit and Mike's is still really expensive despite being a bigger business. Might as well support a business that hires people who actually know what they're talking about and who aren't stuck up. Mike's employees can be super pushy when you're looking at expensive equipment, and if you tell them you're just looking and not ready to buy, their attitude suddenly changes. I will say that the Mike's Camera in Boulder seems to have much better employees and service. read more

The guys here are usually pretty knowledgable (though it can be hard to get attention sometimes), but their stock isn't good. They never have what I go in there to buy or try out. It's really just easier to buy off of Amazon for most camera equipment. read more

Mike's Camera Rules. The staff here are total photographic art and camera geeks. They have nearly everything you could think of and then some. True they are a tad expensive, but there's nothing they can't help you with. Their classes are amazing--chock full of helpful tips. They even have someone to help you with the scanners when you bring in a box of family photos for grandma's birthday, and then the albums or whatever to put it together with. Just do that on the weekdays as they get busy. If you don't want to do it, they will do it for you in a week or so. read more

A nice outpost of the Mikes Camera store, they have a good selection photo and video goods in stock. The salespeople are professional and know their goods, and like to help you get what you should get, not always the most expensive choice. I like that. They have also given me a "Pro" break on prices when I have known the prices well and asked. I have even been offered a better price just cause. Clean and well appointed store, with easy access from Colorado Blvd, I have been here many times, and will continue to visit and patronise them. Prices on Camera goods can be VERY expensive, but I rated them moderate on price starts due to the fact they have worked with me on price, whereas other photo stores in town have not. read more

Rob is the greatest! He is so knowledgeable and helpful. I went in for some issues I was having with my camera and he was able to not only give me the information I needed and more but he helped me solve my problem as well. He alone has won me as a customer and I will return because of him! read more

I came by here to look for film for a 35mm camera. They have a variety of both black and white and color film. There is a great selection of accessories like bags and cases as well as the cameras... the wonderful cameras... The staff was really helpful. read more

Mike's Camera recently printed off some beautiful holiday cards for me recently...of me, clad all in black, arms folded with a wicked smile on my face...standing next to a police cruiser that looked like God had put on His Doc Martens and kicked the living s**t out of the rear third. I had a lovely holiday message covering 2011 and the (non-alleged, we all saw it) "abuses of power" that figures in authority had committed throughout the year, and a message to "restore the balance". It was beautiful and darkly comical. :) Mike's did a bang-up job on the photo quality, but messed up in 2 areas: when I got my cards back, my text message wasn't on them. They resolved that within 15 minutes by printing me off new holiday cards, and letting me keep the 10 outstanding text-less pics for free. Well and good. (However, they also made a few typos and deviated from my text, and...come on guys, is it *that hard* to follow typed text?? O_o ) That being said, it's a beautiful camera store with helpful staff and (I wouldn't know for sure, but what seemed like) reasonable prices for a professional camera store. There are definitely a wide selection of media choices you can deliver your beautiful shots to that are available, and *that* is a nice bonus. Right next to Great Harvest Bread Co, so you can stop in there on the way out and grab a thick slice of your favorite choice laden with butter and honey, for free. ;) read more

I went in for a new camera bag and a few other accessories. When I entered the store none of the employees acknowledged or greeted me and the store was pretty dead. I made my way to the camera bags and was impressed with the selection. I looked for probably 20 minutes or so comparing the features of the different bags. Still no one acknowledged I was in the store. I googled the bags with the questions I had since the employees were busy chatting with one another. I picked out a bag and proceeded to browse for the few other things I needed for another 10 or 15 minutes and still no one has acknowledged me or asked if I needed anything... I walked up to the counter to check out and the man looked at me like I was interrupting him, but checked me out quickly and I was on my way. Overall it was an odd experience. Giving them 3 stars because of their wide selection and because they had everything I was looking for in stock and at a good price but I don't think I'll be back. No one was rude but they weren't friendly either. If I wanted that little interaction with the staff I would've just shopped online. read more

I called Mike's Camera Saturday morning. I had purchased a Digital SLR camera used on eBay and was having a few problems with it. I had a warranty period and needed to decide whether or not to send it back. I spoke to Jennifer who suggested that I bring it in and let them have a look at it. I took it in and they did just that. Jennifer checked it out, helped me to understand how some of the different functions worked, and set my mind at ease. All this on a camera that wasn't even purchased from them. My purchase that day was under $10.00. Amazing customer service. read more

Okay - so I'm a fan of B&H online because I think they have the most competitive prices, but I also want to support local businesses. So, I shop at Mike's camera when I want a pro's opinion on gear, and when I'm making big purchases. The prices are pretty competitive with most online vendors. I only gave it 4 stars, because they seem to only carry the higher end equipment - which is good if you want gear that really lasts. However, when I want the cheaper gear, I shop online. I have yet to try their printing services. After reading a few other reviews here - I may have to try them out! read more

One of the worst websites for ordering prints online. However, one of the only places locally to have prints done. Its even just as much of a pain to use their in-store kiosks as they never work properly. I just wish they would take the effort to make a decent online ordering process or buy kiosks that would save the headache. I'm sure their staff would appreciate it, too. read more

Mike's was a savior for me! After encountering hardware problems in both my primary and backup camera, and fearing I had lost an entire day's worth of interview footage, I frantically called around looking for anyone who'd let me rent a camera and test my CF cards. Jonathan at Mike's Camera went WAY above and beyond to calm my fears, helped test my cards (on multiple computers with multiple card readees) to make sure my footage was safe, and gave me a GREAT rate on a one-day rental of a camera I needed to continue. The rest of the shoot went swimmingly and we finished ahead of schedule with great footage! Johnathan didn't have to be as accomodating, understanding, or helpful as he was, but he was! I recommend Mike's to anyone in Denver who needs a helpful, guiding hand on their (good and bad) shoots! read more