Recently had to get my motorcycle inspected and ran into a few small issues that required multiple…read morereturn visits. Shane was absolutely awesome to deal with -- patient, professional, and genuinely helpful every step of the way. He made the process much easier and was always willing to lend a hand wherever needed. Definitely recommend doing business with them. Solid service and great attitude!

Down visiting relatives in Chestertown and my old jeep appeared to have sprung a leak. Was…read moreliterally there for only a day and needed to return to upstate NY that evening. Shane took me in and evaluated my vehicle on very short notice. He identified the issue, which turned out to be minor, and I was on my way later that day with no worries. Extremely responsive. Extremely reasonable. Extremely honest. Nice front office too! Now I am sure my relatives, recently relocated to Chestertown, will be bringing their own vehicles into Shane's when necessary.

Requested MD state inspection which he said under Comar he couldn't do but he did and was not done…read moreat a state inspection facility overcharged for inspection never entered inspection report into the safety system and is a money grabber adding things to make you fail then trying to get you to get him to perform the work and nothing he does is under $1,200 he charged Shannon $1,200 for used battery and alternator he told a stranded motorist he would change his flat tire for $100 he never gave us copies of neither inspection report beware he'll definitely take you to the cleaners

I would recommend this shop! Richard went out of his way to help get my car fixed. He was very…read moreknowledgeable helpful and kind.

This is a good shop. They take pride in their work, they want it to be right. The first time they…read moredo it. And the pricing is certainly fair. I've been going there since 2018 and I've never been disappointed.

If you are hesitant about mechanics like I was, I promise you will not be sorry if you go to Joeys!…read more Best on the Eastern Shore!

I had a car that needed to be towed and repaired, and unfortunately my experience was very…read morefrustrating from start to finish. I called on a Monday and was told they would pick up my car later that day and have it fixed by Wednesday. No one showed up. I called multiple times and was told it would be towed Tuesday morning instead. The next day, I called again in the morning and was told it would be picked up later that day. When I followed up Tuesday afternoon, I was again told it would be towed that evening--but still no one came. On Wednesday morning, I went to the shop in person to ask what was going on. I was told again that they would "try" to tow it later that day, and that it wouldn't even be ready until the following Monday. At that point, I felt like I was getting repeated delays without clear communication or follow-through. Instead of an apology for the confusion and missed expectations, the staff member I spoke with (I believe his name was Phil) was dismissive and had an attitude. Overall, I would not recommend based on my experience. The lack of communication and reliability made the situation very stressful and wasted several days of my time. If you want, I can also make it shorter for Google Reviews or more direct/stronger in tone.

Regularly scheduled service. Always easy to schedule and suggested things I didn't need. When was…read morethe last time a mechanic did that for you?

Caldwell's is quick and reliable! I dropped my car off last night and it was done the next day for…read moreme to pick up. The entire front bumper had ripped off after hitting a stump the night before. I can now go to work in my own car with no worries tomorrow because of Caldwell's! On top of that, the price was very reasonable. Amazing service! I would choose Caldwell Tire & Auto Service Tire Pros everyday time over any other company around!

I was traveling between Annapolis, Maryland and Wilmington, Delaware when I got a low pressure…read morelight on my dash. I called them when I was 10 minutes away and they were able to take me in. After taking the tire off and inspecting it they found no puncture, but I had a leaking valve stem. It was replaced, tire was back on, and I was on the road in under an hour. Fantastic service. Fantastic employees. Would definitely recommend to anyone in the area.

I had four tires replaced. i had an issue with the tire sensor after we had flood waters cover our…read moretires. I spoke with the tech about my new tires and the flood issue. this was the standard you look for in a technician but rarely find. he was experienced, conscientious and passionate about his work. it was a road trip from Grasonville but i will go back when my wife needs new tires.

I had my 2008 trailblazer towed to Goodyear in Chestertown and was told I needed a new engine at…read morethe cost of $8,000. I told them I would need some time to get that much money together. I asked if they could tow it to my house, but they said they could keep it on the lot. Later they called and said they were cleaning up the lot and did I still want it fixed. I told them yes and if needed could be towed to my house. Again, they said they could keep it on the lot. I got the money for the repair and called to let them know to proceed with the repair and was told my car had been salvaged. They never notified me they were going to salvage it, or I would have had them tow the car to my house. By law they are supposed to send a registered letter. I got no letter at all. The tags were left on the car and whatever personal items were still in the car were gone. MVA says the tags and title are still in my name. Goodyear has not provided me with the name of the salvage company but said the salvage company does not have the tags. Now I have to jump through hoops with MVA to cancel my tags so I can cancel my insurance. Will not use this Goodyear again.

greatest people ever! I was in desperate need of tire repair they came out quickly and had fair…read morehonest price. I'd recommend to my own friends and family!

Over charge hourly rate( check billing before paying( then no one in shop to answer billing just…read morethe convenience store clerk) so now your emailing the issues! -Mechanics that charge for jobs and not do them, then few years later try charging you again to repair that part. -Have to take car to shop multiple times to have them fix the correct part after you paid them the day before for fixing the wrong part - Reach out to owner addressing these issues and still getting the run around. I thought the issue was a few bad mechanics but with Frank's lack of support and interest to help the customer with these serious issues makes the customer think Frank wants it this way. Email get no response to Frank trying to address these issues. Customers feel no respect using this shop, getting taken advantage of every time you use them then this is the shop for use!!!