Our vehicle was vandalized on the driver's side...both doors. I was given a list from State Farm and thankfully Mike's Auto Body was in that list! The whole process was smooth and transparent. I was blown away at how good the repairs looked. The doors look like new now and the blending of the old and new paint is almost undetectable. The best part of this was that Nino Apostol was keeping me informed about the progress the whole time. I would give this shop my highest recommendation because they did good work, have friendly and professional employees and they back their work for the life of the vehicle! Thanks to all of the people at Mike's for taking great care of my vehicle! read more

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I had to get my rear speaker covers replaced after unfortunately having a rock land on it when my windshield was broken by some teens. Nino assisted me and did the initial check-in of my car. He pointed out some scratches that we didn't notice must've happened when s*felight replaced it, so he added that onto the initial repair that was being done. I really appreciated how Nino made me feel like I was being taken care of by family since he offered to help fix something that we didn't even come in for, but happened when the same incident occurred. When we picked up my car, we got to meet with Nino again! He went over everything that was done line-by-line and let us know that he even detailed it for us and cleaned up the broken glass that s*felight left behind. I got sad because I thought I lost Groot in the interior detailing process, but I guess Nino decided to leave him with BB-8! Loved finding that. read more

Mike's Auto Body - Body Shops Near Me - Fairfield, California

My vehicle had some vandalism and whomever smashed the back end while I was out fishing with friends. I had heard about this shop from some neighbors. James and the staff were great. I had real time updates sent to me and before I knew it the shop was calling saying they were finished. This shop is AAA CERTIFIED. James took care of everything between the insurance adjuster I didn't have to do anything. Thanks again for great service Scott read more

I had the pleasure of working with Mike's Auto Body on the repair of my vehicle. The catalytic converter was stolen, so my insurance company recommended this location. I was informed each step of the way of the progress. I received the first text message when the tow truck dropped the vehicle off to their location. I received a telephone call once the vehicle was inspected. I was able to ask questions on how to prevent this from occurring again. I was given a recommendation on where to purchase the part to deter the theft. Once I purchased and received the part, they were also able to install it. This was super helpful! I will certainly use them again if needed. read more

Mike's Auto Body - Front sign - Body Shops Near Me - Fairfield, California

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I'm not sure why the GEICO rep did not include Mikes Auto as an option for me to go to to get my claim accessed, but I'm glad that the Appraiser gave me his list, as I did not want to go to G&C again. Nino worked with me the whole step of the process and I knew exactly what was going on. The customer service team was very professional and the painter did an excellent job. Thank you! read more

I bought a new car the weekend before quarantine began for the pandemic; consequently, we don't even have 5,000 miles on the vehicle. Well, someone backed into us last weekend while the car was parked--don't know who did it. So I took the car in to Mike's this morning. It wasn't a terrible incident, but we have LESS THAN 5,000 MILES ON THE CAR, so... my wife REALLY wanted to get it fixed. An estimator named Nino came out to help me. He told me that the estimate was approximately $1,500, but he thought that some Meguiar's Liquid Wax, polish, and some paint might do the trick. He did the wax and the polish for me--took his own time to do it--and it looked great! What a fantastic bit of customer service! He then advised me to go over to the Toyota dealership and grab a paint pen (which I did) and then go over the few small places where the paint was scratched/dug on the plastic fender. Afterward, my wife said that we didn't need to go ahead with the body work--just like Nino said. Thanks for trying to do the best for the customer, rather than just selling products and service. Nino was pretty awesome, so I'll be recommending Mike's for what they are willing to do for customers! read more

I had the misfortune of having a minor car accident recently. I had another auto body place in mind; however, since my week days are very busy, I needed one that is open on Saturdays. After telling my car insurance agent this, she recommended Mike's Auto Body to me. I briefly read several reviews on Yelp prior to agreeing to take my car there. I'm pleased with the quick, hassle free experience I had at Mike's Auto Body. They kept me updated on my car's status and called me once my repair was completed. My bumper now looks brand new, as if never was in a car accident. Overall, pleased with the wonderful service I received with Mike's Auto Body. I would recommend them to anyone that needs any kind of auto body service on their car(s). read more

I had the best expierence with this mikes location. I have dealt with differant companies and not had great expierence but mikes never lets me down, and this time at this location i revieved the best care ever. They not only made my car perfect but a young man by the name of ninno took it above and beyond and helped me when my insurance company was being horrible about authorizing the repairs in a timely manner or in general completing the claims on there end. This place and especially this location is on my top recomended body shop places to go to i had a lot of damage and my car looks like it did before. Also ask for ninno if you can he will make you have a better day! He keeps in touch with you and assists you very well. I am attaching the pictures of when my car left there the flat bed is due to it going to VW to have a leak in oil problem that occured prior to accident fixed. read more

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I had An unfortunate incident in a new car. Took it by Mike's and instead of them taking advantage of my situation, the gentleman who came out to give me an estimate told me it wasn't as bad as it appeared and let me know that he felt it could easily be handled by a detail shop. This is after another local shop wanted to charge me for 4-6 hrs to look at my car before giving me an estimate. I really appreciate Mike's Auto Body friendly customer service, including the kind lady who answered the phone and scheduled my appointment and Am grateful for their honesty. I highly recommend them if you find yourself in need of a body shop. read more

I had the pleasure of dealing with both the Napa and Fairfield location. What can I say, both places was very professional. I wouldn't recommend going any where else. The Napa front desk person was very friendly. Nino (car appraiser) was super nice. He walked us through in details of what to expect, how long it would take, the whole process. He said it would take about 3 weeks to get my car back because they were short handed but offered to tow my car to Fairfield to get it repaired sooner. I got my car back in 1 1/2 weeks. They even brought our car back to Napa for us to pick up so we didn't have to go to Fairfield. I felt like Nino and the people at Napa took really good care of us from the beginning to the end. The Fairfield location took care of the repairs on our car. When we got our car back, our car looked brand new and it looked like it was never in an accident. That was one of our concerns was that it wasn't going to look the same. The repairs and paint job was flawless. A really nice guy called me to give me updates and what to expect when they were done. Mike's Auto body shop is not the same as other car body shops. I was always kept it the loop so it was really easy to deal with them. I didn't have to do anything because they were in constant communication with me. I received text msg to let me know the progress of my car. The employees all seem to be on the same page which was to REALLY take care of their customer. read more

Mike's Auto Body - After - Body Shops Near Me - Fairfield, California

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I recently had my Honda CRV repaired at Mike's auto body. My drop off was scheduled a month out, which was to be expected due to demand, supply chain issues and all of the things going on in the world. It was worth the wait. The staff were very professional, courteous and communicative. I received text message notifications at every step of the process. They worked very well with enterprise car rental when my repair took a few days longer due to parts that needed to come in. They also arranged for me to leave the rental car at the body shop and have the rental company pick it up. I am very satisfied with my repair. read more

Let me start off by saying WHAT AN AMAZING JOB EDDIE did on my car!! He took his time and detail my car just right! They actually care about your car as if it's there own. Everyone that works there are extremely amazing super kind and helpful!! Shuttle gentleman was super kind and friendly! One thing that I loved the most is that they keep you updated on every move they make with your car! Eddie kept me updated all the time!! I will definitely recommend this place to EVERYONE!! Thank you Mike's Auto Body y'all rock. read more

Mike's Auto Body - Body Shops Near Me - Fairfield, California

The ladies that answer the phone and come out to help, were so nice. Trevor J. was super helpful throughout the whole ordeal of my car being hit. He's very sweet, answered all my questions. Most importantly, my Fusion looks brand new! You cannot tell I was hit. Mike's made my car look great. They even washed and cleaned it. read more

Took my daughters 2014 VW Jetta to Mike's Auto Body in Fairfield to have front end work done on the bumper and hood. I also had some repair work done on the rear trunk. The repair work was performed and the quality of work was amazing. The car looks brand new and showroom ready!! Thanks to all the Techs that worked on the car. Seeing it all fixed up put a big smile on my face!! Special Thanks to Nino Apostol. He explained the repair process to me and kept me up to date on the status of repairs. He was professional, courteous and honest. Even my insurance adjuster commented that Nino was easy to deal with and was outstanding. Kudos to Nino and the staff at Mike's A/B Fairfield. I will definitely return to Mike's with all my auto body needs. If Ownership and/or Management is reading this, Nino Deserves a raise. He is an asset to your organization. Customers ask for Nino Apostol read more

Mike's Auto Body - VW Jetta - Body Shops Near Me - Fairfield, California

Our experience at Mike's Auto Body was a very pleasant one. Nino the adviser at the body shop truly knows and understands his craft to the fullest. He kept us informed and updated everyday. We recommend Mikes's Auto Body to anyone and everyone looking for great customer service. read more

Im amazed by the service I received at this shop at the possible worst moment of my life. Car trouble is the absolute worst! Came in for a job a year ago, impeccible job with my car. Brought it in again because I thought that an issue I had with my car was linked to that previous accident. Corey was more than happy to help point me in the right direction despite not needing to and he did above and beyond more than the other shop that just had my car and couldnt diagnose the issue. Your cars are in good hands in this shop. My baby is now fixed and running super smooth. I would take my shop here all the time despite it being far from where i live. read more

Awesome. I brought my car in to have the HOV stickers removed. They took care of it on the spot. Thanks Cory, now I can turn my leased vehicle back in without penalty. read more

I chose Mike Rose's based on the great Yelp reviews. The guy who backed into me had USAA for insurance and this was one of their preferred body shops along with a few others in town. When I dropped off my car on Saturday (8/16) morning for the estimate, everything went really smooth. Missy was very efficient and explained the process well. They were really big on getting your contact information, e.g. cellphone number for any call or text updates and email address to get a copy of the estimate. They even ask how often and when they should contact you. I filled all this out as I like to be kept in the loop on the whole process. Alex met with me briefly and promised to send me the email estimate either by the end of the day or on Monday. As mentioned in other reviews, they have a free car transfer service to Enterprise so that was much appreciated. Sounds great so far right? Well, that's about the best in customer service I received. The rest wasn't up to par. I was never kept in the loop by Alex on what the estimate was nor the time frame of repair. I had to be the one to call and follow up on everything. Now, I'm not expecting to be treated extra special or anything but a big pet peeve of mine is when people promise to do something but fail to deliver on it. Why would they ask for my information and how often they should contact me if they're not gonna do it at all?!? In addition to that, when Alex did finally call to tell me the car would be ready the next day, it turned out that it wasn't ready the following day so it ended up being ready two days after the fact. What's worse is that someone from Mike Rose's called Enterprise to say that the repairs were finished already two days before it was even ready so that created a big mess in terms of Enterprise saying I was only covered until 8/20. When I finally picked up my car, granted the repairs were done nicely. I'm not taking that away from Mike Rose's. They did a pretty good job on the body work. I received two survey calls regarding this whole experience, one from Mike Rose's and the other from USAA. I gave them both the same answers which were: Quality of the vehicle repair? 9/10 Ready as promised? No, 2 days after promised. Updates by Alex? 2/10 Would I recommend Mike Rose's? Yes, 7/10. Alex did call me after those surveys came back to him and apologized profusely about the lack of quality service on his end and for his lack of communication. He admitted there's no excuse for it and thanked me for keeping his lack of communication and actual repairs satisfaction separate. He also hoped that I would still recommend Mike Rose's. Bottom-line: Yes, I still do recommend Mike Rose's for their quality auto body work and I do hope that the experience with Alex was just a fluke and that everyone learns from that experience. read more

Mike's Auto Body - Before and after. Quality bumper replacement - Body Shops Near Me - Fairfield, California

My back license plate had stripped screws. For a week, I was quite distressed b/c I had not been able to display my license plate properly and was not sure who could help. Back in March 2018, Mike's Auto Body Shop repaired my vehicle with excellence, kindness, and good customer service. So I turned to them. Immediately upon entry, I was greeted warmly by Krishana and Danyle. Cory came out to listen. He took my car back to the shop to see what could be done. In about 15 minutes, they had taken out the stripped screws and even gave me complimentary bolts. Mike's Auto Body once again went above and beyond for me. Krishana, Danyle, Cory and the people who worked on my car - you folks ROCK! Thank you so much for treating me with empathy and care. This inspires me to pay it forward in my practice and life. read more

PAINT DOESN'T MATCH! 0 stars for the Employee who stole my 2018 Honda Accord manual, and my VEHICLE REGISTRATION! Gee whiz, maybe that's why there So Desperate for Reviews..! Well, here you go!!! Sad state of affairs were currently living in! I will NOT TAKE MY VEHICLE BACK, selling instead. ( Geico Insured) read more

This was the second time I have gone to Mike's and very satisfied with their service. Thank you Nino for your time and good service.

I would give 6 stars if I could. Everybody I spoke to was friendly and professional. I was kept up to date every step of the way. Nino, in particular, went above and beyond AND my car was done early!! read more

Although I hope to never have to bring my car back to this place I would absolutely recommend this shop to everyone. They send daily text messages letting you know the progress of the repair. Eddie also called me often explaining what the next step was or where they were with the process. I probably annoyed him asking 102 questions and asking 35 times if it's going to look like it did before the accident. He was always super nice, kept me calm and ensured I would be happy with the results. I'm more than happy!!! My baby looks like it did the day I drove it off the lot. Thank you Eddie, your a Saint!!!! read more

Mike's Auto Body - Body Shops Near Me - Fairfield, California

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Outstanding job from Mike's Auto Body team, my truck was fix earlier than I expected with great result. My estimator/coordinator, Nino, over delivered. read more

Mike's Auto Body was fantastic doing work on our truck due to vandalism. We'd had someone drill a hole in the gas tank and crack the windshield and I was pleasantly surprised by the communication and customer service we received. Nino was great at staying in communication and was even able to arrange having the truck dropped off due to family circumstances that made it difficult to pick up. Everything looks great and it arrived clean, totally recommended them! read more

I had my car repaired by Mike's Auto Body. I am so impressed with the work done to my car along with the great communication with the staff. Nino was great and exceptional! He was able to communicate with me and always update me with the status of my car! Thank you to Nino and staff at Mike's Auto Body shop in Fairfield for the exceptional customer service! read more

I already did a review when I dropped my car off but I had to do another one because this place is just so wonderful. Everybody that works there has been kind, caring and very very friendly. I would highly recommend these guys to anybody. My car looks brand new the work they did is exceptional. Please please do not go anywhere else. Thank you to Mike's Auto Body read more

We can't say enough about the excellent customer service as well as the exceptional craftsmanship that's applied to the repair of our car. We have used Mike's for other vehicles and have never been disappointed with there attention to detail and their willingness to do extras to make our experience a positive one. read more

Recently took my car in for repairs from a fender bender and the car looks like new. I wouldn't write a review for that alone, I'm writing the review because the process from beginning to end was perfection. I anticipated having to make tedious phone calls to insurance being the middle person, or make rental car arrangements, or call for status on time frame but this was not the case! After the first appointment when they looked at the damage and schedule appointment to drop off Vehicle for the work I didn't have to do ANYTHING else. They did everything for me. I didn't make not single phone call. They arranged my rental car and had them waiting for me. They dealt with the insurance and gave me a call to let me know the status and time frame. They took care of my rental car return when my car was done AND my car was fully washed and detailed inside and out when all the work was done! This whole process was so easy, organized and thorough from the start to end and way beyond any of my expectations!! read more

I cannot recommend Mike's AutoBody highly enough. They did a superb job on my 2017 Hyundai after a City tree gave it a nasty whack. When it was returned to me, it literally looked as if I had just driven it new out of the showroom. More importantly, the staff at Mike's value their customer's time. I was never left hanging, and they continually communicated to me the progress my car was making. They dealt with the insurance company, so the only call I received was from State Farm advising me that the estimate was approved and reminding me of my deductible. You cannot go wrong with engaging Mike's to take care of your car after an accident or incident. I'm sure they understand it when I say I hope I never need their services again but I will most definitely bring it to them if the need should ever arise. read more

I can't recommend Mike's enough! I went there with a deep scratch on side of my new car caused by someone who got to close. The rep told me that if I could give her a few minutes she thought she could help. In 5 minutes the car came back and NOT A SCRATCH visible! She easily could have charged me whatever and stuck it to the other person's insurance but she was beyond honest and concerned with my problem. I can recommend Mike's for honesty and GREAT work. Thanks Mike's!! read more

My Prius was rear ended while I was parked. Thank goodness the other driver admit responsibility. After yelping, I decided to choose Mike's Auto Body. They kept me informed of my repairs by text. After my car was completed, they even returned my rental. read more

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We were extremely satisfied with the service, from when we dropped our car off to the time we picked it up. We received text messages letting us know the progress, and their customer service is outstanding. read more

Great work on my Scion FR-S which was parked when a hit and run vehicle damaged the front bumpetrunk and rear bumper. Great staff, updates by text, and quality work. read more

Mike's Auto Body rocked it! They provided updates via text/calls and met their targeted deliverly date! Thank you for the exceptional service. read more

I had the miss fortune of having a minor fender bender, and even though my insurance company had recommend two other auto body places I decide to go with Mike's auto body the customer service was excellent and the time line that they promised to have my vehicle complete it was exactly that. the follow up was also great and if you get a chance definitely work with Trevor to guys excellent read more

I highly recommend Mike's Auto Body in Fairfield! Had an unfortunate accident last Friday night, so the responsible party made an insurance claim after hours. I wasn't familiar with local repair shops, so inquired of two family members who've been in the auto industry in this area for decades! They KNOW who's who! BOTH recommend Mike's in Fairfield and sure enough, they were one of the insurance company's preferred service providers! Score! Not only was I treated with politeness, patience and respect, their work reflects their values: efficient and pristine! Nino, you're the BEST! AND, their price was far lower than I was expecting. No wonder everyone, even the insurance companies love them! Thank you, Mike's Auto Body! Will never use anyone else (though, I hope I don't see you again under the same circumstances anytime soon LOL) read more

Got my 2004 Red Chevy Avalanche fixed here and it was a good choice! My insurance Nation Wide referred me to this shop because it was closer to my house, and a couple more other shops. I picked this place because I have heard about them before by my Gf whom she had her car fixed as well but at the Concord location and was very pleased with their service. They did an awesome job keeping in contact with me via text and phone calls letting me know every detail they had done to my truck and constantly sending me pictures of my baby. I highly recommend this place to anyone! There job on my truck is impeccable and there communication is outstanding! read more

Well, the receptionist and service advisor were nice people to work with. Overall though - probably will go elsewhere next time, not sure. They missed the promised deadline, twice. When I did come in and take delivery the panel gaps were all off and there was a new dent on the fender. I didn't take delivery that night until it was corrected. Regarding the dent, I split the difference of repair cost with the manager as they claimed it came in that way and I said no way. Car had all of 1700 miles on it and I am very peculiar about my vehicles and would pick up on that detail. I've seen a couple paint dimples and dust caught under the paint and hoping it will work itself out over time. It is under warranty so I may have to go back in. I'll follow up with this post in a few months to see how the work holds up. read more

Great customer service! Thank u for ur help James! read more

Mike's Auto Body - Body Shops Near Me - Fairfield, California