Started out great. Sales person was polite. Once we decided to purchase, the cost of the vehicle…read morewent up by $800 over the sticker price displayed on the car. The manager took over an HOUR to get to the dealership while we waited to complete the deal. She would not budge on the additional $800 over the sticker. We had cash in hand, did not need to finance, but it didn't matter. She was a royal bitch and should take lessons from the salesman's dog for learning how to deal fairly and honestly with her customers. In addition we were called and texted that evening asking if we had taken the keys when we test drove the car because they couldn't find them. Are you kidding me? They lost an easy sale and we will never ever deal with this business again.

Absolutely amazing, my husband and I went in and spoke with James, he's amazing at what he does, he…read morewas super nice and very easy to work with !, we were able to get a 2023 Hyundai Kona !, and let me tell you, ITS THE BEST !

For this being a newer dealership, these guys really have a great system. We worked with Matt and…read morethe owner Derek! They were seriously the best salesmen out there. They made us aware of any problems AND fixed them with no cost to us. Trading our current truck was so easy. There's so many dealerships in the chichester area that will lie to you until they get the sale... THIS PLACE IS NOT ONE OF THEM! Definitely will purchase future vehicles with them. Thanks guys!

My husband and I have bought many, many cars and trucks over the years, and in all honestly - we…read moredread it. To us, the thought of dealing with the sales people, the sales managers, the back-and-forth ... it's just exhausting. We were looking for a third car, and of course, our search began on-line. We did end up looking at several cars and trucks in person, both at dealers and for sale by owner. We saw several that interested us at Phillips Auto Sales in Chichester, NH, which is about an hour from us. We decided to go and check them out. Each of the three cars (SUV's and Vans) we looked at were all in great shape and appeared as the online ad depicted, unlike several of the ones we had seen at other dealers. We test drove the one we liked the best, and worked out a price with the owner of the company, Mike. No pressure there. Mike is an honest guy, and he and his father have owned this business for 40 years. I think they've been doing something right. When we picked up the car, it was spotless, and had a full tank of gas, and a new inspection sticker. Little things mean a lot. I will be referring Phillips Auto Sales to family and friends looking for a used car. You cannot beat the service or selection.

Just bought my mini Cooper at Phillips. . My experience was great in that both Mike the owner and…read morehis dad (family run) are friendly and no pressure kind of guys. I found them to be straightforward and honest and comfortable to deal with. They happily honored the 30 day guarantee by checking and fixing a few minor concerns. I would definitely recommend this used car dealer.

Reviewed an ad online, sent message, nothing. Called, put on hold and disconnected 3 times. Trying…read moreverify if the truck I wanted to buy was still there! Called again this past Saturday, guy told me I'd have to come in and the website gets updated "whenever!" Real nice company!

Had a great experience today with Prices auto sales. To me the way people treat you matters. Each…read moreperson encountered Tyler, Dave etc were very friendly and helpful. It was a great car buying experience. A lot of times car salesman and especially used car salesman get a bad wrap. Not always deserved, these people have families and get up to go to work each day as well. Sure they need to turn a profit, yet what business doesn't need to, to stay in business? I just think they all made the process a lot better because they were down to earth and never once felt like a number. Stop in to see them if you want a good used car buying experience, from my standpoint.

Thank you Tim Jr and Alex for working with me on trading my truck for the Jeep Grand Cherokee. As…read morealways great service and going above and beyond to help me out. You guys rock. Be in touch soon have a friend of 30 years interested in selling your his truck. Thanks for the many years of service and being there for your customers Domenic Gioioso Jr

My step father is in his 70's bought a truck from these guys, clearly a work truck it had ladder…read moreracks a fueling pump in the bed over 100k so the salesman recommended a extended warranty so he bought that per the recommendation, four months later transmission went and extended warranty denied because he uses it for work. He specified to the salesman he needed a new work truck why would they sell an extended warranty if it can't be used. After a lot of calls no calls back he had to go in, they recommend he bring it up and they would work on the truck and bill him, he obviously doesn't trust them at this point who knows what the bill would be He is on social security and in his 70's so money is tight. I hope you feel good tim. Aturney general is getting involved buyer be aware

I bought a Chevy Equinox from these guys last year. It seemed to be in nice shape but they couldn't…read moretell me much about its history because they "had just recently gotten it". Less than 5000 miles later, the engine completely destroyed itself (the timing chain guards disintegrated and filled the engine with metal shards). When I reached out to them about it, they refused to respond or communicate with me.

I agree with these other reviews. find It very weird they don't give the address right off. they…read moresent me to the church down the road. anyways ended up buying a car in February off them. said it would pass Vermont inspection. needless to say it didn't pass. really crappy welds on the exhaust which led to the tail pipe falling completely off. check engine light as soon as I get home. I wouldn't buy from the again

Bought an SUV from Eric Collins at S&C Auto Sales. Big mistake! Eric told us that he had been…read moredriving the car for a month. I needed to have the transmission rebuilt less than a month after buying. The fluid was burnt and, the lines were leaking. Stash, owner, said they would not fix it because we took it someplace else to diagnose. Well, I took it back to Eric before we went anywhere else. He insisted there was nothing wrong with it. So, my $5,300.00 vehicle cost $5,600. to fix! DO NOT purchase from here.

From the owner: Customer service. Selling high quality used vehicles.read more

Called twice and had to leave voicemail about scheduling service on my sons truck and never…read morereceived a call back. It's now been two weeks or so. If a business can't return a voicemail to schedule work, I imagine any communication after service would only get worse. I'm a Loudon resident and like to support local businesses but consider this a sign and will avoid this one.

This was the third purchase we've been involved with from Jay's Auto. The first two where made…read morewhile Jay still owned the business, one was a car our daughter bought, the other a truck I purchased. Both vehicles have been as advertised and are still operating with minor expenses after several years, we give Jay's an "A+" for those two vehicles. The latest purchase we've only had a week, the business is under new ownership. However Steve, our sales person, has done well with everything so far. We are owed a complete cleaning and detailing and they have reminded us twice that they are setting up a date we can both work with to complete that. At this time we are satisfied with the new ownership and the sales staff, but time will tell if the auto meets our demands. My wife is very happy with the car, the service, and Steve for finding this vehicle for us.

My dad needed a new car as his 2013 Buick didn't have the safety features that newer cars do (blind…read morespot monitor, front/rear cross traffic, etc). After talking with him over the last few weeks about the deal I got on my used EV6 here in NY, he decided to look at EVs himself. He's 300 miles away, so we were doing all this remotely. He ended up at Hyundai (Ioniq 5) and Toyota (bZ), but the folks at Capital City Subaru ended up giving him the most competitive deal of all of them on a 2026 Solterra, and it wasn't even close. In fact, the deal was as good as the very best lease deals I've seen on the forum sites where people brag about the out-the-door prices they're paying on vehicles. He texted me the contract, and there were no "gotchas," the fees were reasonable, and he told me the salesman he was dealing with, Josh, wasn't pushing him into anything. I spoke briefly with Josh, and he assured me they'd take care of my dad. I was a little apprehensive, as that's what we're always told, right? Well, it's been a couple of weeks. My dad loves his EV (this is the big thing), was super happy with the buying and delivery experience at Capital City, and today he received a check in the mail from them with the note, "we discovered you overpaid by $300." Honestly, I don't have enough good things to say about the people at Capital City. They honored the OTD price they quoted, didn't pressure him into any extras, and eliminated all the typical car-shopping/buying anxiety that one usually has when negotiating. It was a tremendous relief to have this transaction settled for him since I'm so far away and I know he needed to make this change. So I'm writing this on his and my behalf to just say thank you - he and I will be recommending anyone in the area to this dealership with zero hesitation. Thanks for making it so easy for both of us!

This year my vehicle was totaled in an accident so ended up at Concord Subaru looking for a used…read morevehicle. When they sell a used vehicle, they do nothing to it period. The 1st car I looked at was a 2018 Subaru Forester with 102,449 miles on it for $14,400.00. Took it for a test drive, the car veered to the right so alignment had to be off. Next the car had a ¾" hole in the front right panel and the passenger door had deep long scratches all over it. Looks like it was from a large dog. Mirrors were also scuffed up. The manager agreed to take care of everything I found wrong. That's the good part but why would they have me take it for a test drive without bringing any of this to my attention? The next day I told them I did not want the car and checked out a Honda they had. The Honda was a 2014 CR-V with 59,000 miles on it for $14,000. Called up about the car and was told they had to check it out to see if it needed anything. Salesperson Josh called back 2 hours later and said the car needed nothing, so we took a trip up to Concord. Took it for a test drive with no problems, paid cash and said we would pick it up the following week. We took the car home and after a couple of days looking out the window noticed that the top of the roof had something going on. The paint was lifting; standing next to it you could not see it unless you were on a step stool. Called Josh and explained what was going on and he told me the 30-day warrantee was on mechanical problems only and paint was not covered. I then sent a message to the President Mr. Dennis Wilson and he never responded. They have a mission statement that is complete BS. How could they miss the paint problem if they checked the car out before I took it for a test drive? They don't check anything; they hope you will miss it and once you drive it off the lot you own it. Buy from someone else before you get taken!