I had a really solid experience with Tony's and honestly don't understand some of the negative…read morereviews they've gotten. It was completely no BS from start to finish. I dropped my truck off, and they called me shortly after with a clear explanation of exactly what was wrong; which matched perfectly with what I already knew going into it based on other shops/family friends I had taken it to beforehand. No upselling, no runaround, just straight to the point. They quoted me a very reasonable price for all the front-end work I needed done to get it ready for an alignment. Other shops would've easily been closer to $1600-$1800 for the same job, and they got it done for under $1200. That alone speaks for itself. On top of that, the parts they put on for me come with a 3-year / 36,000-mile warranty, which shows they actually stand behind their work and aren't just trying to push you out the door. Overall, they were honest, efficient, and fairly priced which is exactly what you want in a shop. I really don't get some of the reviews because my experience was the complete opposite. Just remember; most people don't go online to leave a good review when things go right. Don't let a few bad reviews stop you from giving them a shot.

Major Red Flags. I…read morebrought them 2 vehicles for service with different needs. 2018 Honda Fit the dealership said was due for front brakes, and a 2021 Toyota Supra I was bringing in for alignment after lowering. The price quoted for the Honda's brakes was not as far from the dealer quote as I would have liked but they said they needed to do a full brake inspection first (despite having the dealer inspection paperwork). Their inspection said the front brakes didn't really need replaced but the back drums needed a much more expensive replacement. I opted out of any work done on that car. They charged me $45.00 (I had a coupon for free brake inspection printed from their website that they did not honor despite phone confirmation) The Supra had the alignment completed, or at least I was billed for one being completed. They did not provide any of the normal telemetry data for before and after alignment. They noted on the bill that one wheel had slightly too much camber, but was not adjustable. If they had said something about that during the process I would have bought a kit to adjust it (instead I will have to have someone else do another alignment on that part of the car). They did not either notice or tell me about the bands in one of the tires being busted to the point where the tire was tearing itself apart. They also did not apply the coupon I left for this car. Summary: Didn't get the work I wanted done on the Honda. Didn't get the discount from their website I took the time to print and leave in the car. Diagnosed a more expensive issue than the dealership. May have gotten the work done on the Supra. Didn't get standard documentation, didn't get told about an issue with the alignment, didn't get told about the safety issue, didn't get the discount from their website I took the time to print and leave in the car.

I will not use Reece any longer. History of mechanics not knowing how to fix an issue, extremely…read moreoverpriced, trying to return vehicle with problem not resolved, getting vehicle back with additional problems that were not there prior to their "service." And similar to other reviews, getting treated like I'm crazy, it's not their fault, they did not cause additional issues, etc etc. Do not recommend and will not be using any longer. And I live in the neighborhood. Hate to have to go somewhere else that is inconvenient but can't stand the treatment from this shop any longer. And the drain it puts on my bank account with any small problem. Just bite the bullet and take your car to the dealer. At least it will get fixed correctly.

Always great service with good prices. The team never tries to over-sell unnecessarily.read more

I'm 78 and am very wise because of it. I've dealt with…read moremany repair places in greater Louisville area in my 51 years living here. I've taken six vehicles to Certified for repairs over the last 10 years since moving to Oldham County. Since Steve sold the business a year or more ago, I was a little apprehensive to say the least because the service had been exceptional. Steve assured me I would get the same service from Nate, the new owner. There's been a huge turnover in the last year due to retirements, health issues etc. However, I still take my vehicles there because the service hasn't changed. Just as promised. The main replacement personnel are just as good or better. Honestly, integrity found there. They warrant their work! The two negative 1 Star reviews should be ignored. There must have been some miscommunication going on there in both those cases.

Took vehicle here and they had it for a month. Called each week to be given the same "technician…read moreshould be in this week" or "waiting on parts" Picked up the vehicle only to find it in worse shape. No accountability and said the owner would reach out. Never did.

The only place I would take my cars for repairs. They have serviced our cars for more than 13…read moreyears. They frequently recommend NOT to make repairs that would not make sense or that can be safely deferred. I would not take my cars anywhere else.

This is my first time using this business. It was recommended by another auto repair shop who was…read moreunable to fix our car. They didn't have the available means and thought it would need to go to a dealership for repairs. The dealership (we tried four) couldn't get us in for weeks. SMI was able to accommodate us within a few days. The workers here were very quick, professional, and didn't try to get us to spend unnecessary money. Prices seemed extremely reasonable. They have great communication. They have earned our future business, and I look forward to working with them again (although hopefully not soon).

Very communicative. Open, friendly. Works with different car warranty companies and knew how to…read morehandle this for us. Quick turn around on repair work. Sent us an electronic link to view the diagnostic tests, with photos and recommendations along with prices of each recommended repair that we could pick from. I really appreciated the transparency.

I came here to get some work done on my 2004 Ford Ranger they did an amazing job, and even saved me…read moremoney on the parts. Mechanics and main man are all very friendly and good people. Highly recommend, I'll be coming back to them for any work I need.

Sunday my SUV's right rear tire went flat, AAA installed my spare, but I had to get the regular…read moretire fixed. Monday morning shortly after 7:00 a.m. I called Wildt and asked if they would repair my tire. In a very courteous manner the gentleman who answered my call stated that if I brought in in then it would be repaired and ready for me to return between 10:30 a.m. and 11:00 a.m. Upon arrival, the tire was taken -- my information given and that was it. At 10:45 I returned to the station. I was shown what was removed from the tire and presented with the cost of the service. The repaired tire was installed on my vehicle, the spare and all components carefully placed in required positions. The gentlemen treated me with dignity and respect along with what I considered to be a fair charge for such a valuable service. All of this also took place in over 90 degree heat. So based on this one service I will not hesitate to return when my vehicle needs future service.

I used this shop today because I let someone put brakes on my car that I shouldn't have. It was…read moremaking a small noise and then a big noise. Wildt is near where I work and I took it in and they found that several bolts were not tightened and one was missing! They checked the other side and found loose bolts there too and tightened those. They got to my car quickly and did not charge an arm and leg. They were courteous and friendly, and I will be going back and recommend them.

Kavanaugh Complete Car Care Review While driving across the…read morecountry, my car developed broken stabilizer bars, and I needed help fast. After checking reviews, I found Kavanaugh Complete Car Care, and I'm so glad I did! From the first call, Karen was incredibly kind and helpful -- she quickly sent a repair quote, scheduled our service, and even arranged for a rental car to pick us up directly from the shop. The pricing was fair, the work was done efficiently, and the customer service was exceptional. It's rare to find a shop that treats travelers with such honesty and care. I highly recommend Kavanaugh Complete Car Care to anyone needing reliable auto repair and genuine customer service!

I reached out to this shop hoping for a quick tune-up on my 2004 F-150 4.6L Triton just spark plugs…read moreand ignition coils. I had already purchased brand new genuine OEM Motorcraft parts myself. All I needed was the labor for the install to save some time, since I'm perfectly capable of doing the job myself. They refused to use my parts, even though they were OEM. The policy is apparently no customer-supplied parts, period. I understand not wanting to use customer parts for more complex repairs, but for a simple tune-up like spark plugs and coils, it really shouldn't have been a problem with genuine OEM Motorcraft parts. It felt like it was purely about marking up the parts themselves rather than any real concern. For something as basic and straightforward as plugs and coils, this rule is ridiculous and frustrating. Ended up doing it myself. If you're capable of handling a basic tune-up yourself and just want to pay for labor to save time, this isn't the place their inflexible policy will waste your time instead.

3.1.26 Road trip from Indy on a Saturday night and the dash lights come on - you know, the ones…read morethat mean your car is about to die. I am absolutely stressed due to past car-issue trauma. I pulled into an O'Reily's (see 5star review for that!) and Jay there recommended me to Carson at Val's, who were open on Sunday. My car made it there Sunday morning. Carson took me in right away and helped diagnose my car for a very reasonable fee, as well as gave me price estimates for the repairs. Due to other work I had recently had done, we decided that the best thing for me was actually to tow back to Indy. Carson gave me some paper work and their assessment results so that I could have some more info for my home garage. This kind of service, especially for an out of state, stressed out, traveller and then they didn't even get the big job -- it's just stellar and SO appreciated. I'm in that areaa few times a year, and you'd better believe I've got their card if I ever get in a bind and need some services again, they would definitely get my business. #ReviewsByRL

Carson and Brennan were great help in getting my new wheel and tire setup on my tacoma. Very polite…read moreand timely!