General Manager John Addison and salesman Dayton Goodman are hands down the best in the business. I…read morehave bought dozens of vehicles in my lifetime, there is no competition out there like these two! If your looking to be treated like family, respected and valued, look no further than Mike Smith Beaumont Dodge. GM John Addison is truly a world class kind of man, the leadership he provides Mike Smith is on an elite level. John and Dayton are only a phone call away, trust me, you will be wowed. A 5 star dealer no doubt. Sincerely, Big Chad HD Nation!

Our experience at this dealership started off great. The salesman was very kind and helpful, and…read morethe manager was equally pleasant. Unfortunately, I cannot say the same about the gentleman who handles the insurance and financing. While my father and I were trying to work out the numbers, he began laughing and made the comment, "What are y'all doing, Mexican math?" I found this extremely offensive, disrespectful, and unprofessional. There was absolutely no reason to make a comment about our ethnicity simply because we were trying to understand the numbers. At that point, my father and I seriously considered walking away from the deal altogether. Thankfully, the manager stepped in and informed us that this individual would no longer be involved in our deal. After that, his attitude completely changed for the worse. He seemed visibly upset, became uncooperative, and continued making sarcastic remarks throughout the interaction. As we were walking away with our keys, he even spat on the ground in our direction. It honestly came across as though he was upset about losing his commission. Buying a vehicle should be an exciting experience, especially when you're making such a significant financial commitment. Instead, we were left feeling uncomfortable and disrespected. I genuinely appreciate the salesman and manager for their professionalism and kindness. However, one employee's behavior left a lasting negative impression on our overall experience. I hope the dealership takes situations like this seriously because no customer should ever have to experience disrespectful or discriminatory remarks while simply trying to make a purchase.

***If you're shopping around stop here first!! ***…read more Thank you Mike Smith-Nissan for helping me closing the deal on my new Maxima! My saleswoman, Ms. Valencia was amazing! She's truly an asset to the team. The process was swift and efficient. I was a little leery due to previous car purchases with other local dealers but this deal was like a dream. I went in a hour before closing and they completed my purchase just a couple hours later. Talk about NO HASSLE! Special kudos to Chris James from the VW team and also Mr. Tony. Thank you all for your help. There's no doubt that in the future I'll be a returning customer! After this great experience a clean ride is just a bonus!

Worst experience ever for my son, a first-time car buyer!…read more The day my son signed papers with the dealership, his car that was just purchased from Doggett was hit in the parking lot by one of their employees. He literally backed into his car and damaged it. My son called me as soon as it happened and I heard their employee apologize and admit that it was totally his fault and that he would take care of it. Well, of course he hasn't so my husband went to the dealership to try and get this resolved and the GM acted as if there was nothing he could do, which would be understandable had their employee not been in uniform, on their clock and in their parking lot! They've offered no help whatsoever, not even an apology! This is very disheartening due to the fact that this is my son's very first car purchase that he obtained with his own funds and excellent credit that he worked hard to attain. We are also long-time customers and have purchased several cars from your dealership, but this will most likely be the last purchase you'll receive from our family as well as other associates who do business with you all. We tried going about this the proper way but if legal representation is necessary that will be our next steps. Not cool at all Mike Smith/Doggett, you all need to do better!

My experience at Mike Smith Honda Honda was amazing. We…read moreDrove all the way to Houston Tx from Beaumont Tx. We purchase our 2024 Honda Accord from Mike Smith Honda November 22 2024. The experience was amazing. Two young men that were brothers along with my stepson together helped us with our purchase and the experience was awesome. Thanks for the great customer service guys. This was the best day ever. Definitely enjoying my new car

I'm just learning the 2022 Honda civic I bought from Mike smith Honda was involved in accident I…read morefound this out when I was thinking about selling it and community Honda of Baytown informed me the carfax showed an accident I thought that was their way of low balling me but same thing happened again at Honda cars of rockwall a few months ago when I look at carfax it doesn't show but today I had carvana give me a price quote on my car they also said showing accident. Since Mike smith Honda is no longer in business and doggett Honda owns them where would I start in recovering any damages in a misrepresentation situation?? Any help would be appreciated or attorney info

Couldn't be happier with my new Beemer! So happy to be back in a BMW and my experience with…read moreDoggett BMW Beaumont and the staff from the GM Jacob Chavez to finance Richard Fletcher to the kids that delivered the car was nothing short of excellent! I will be sending all my family and friends their way!

Some EV chargers. A 21-kW charger and two ChargePoint 6 kW chargers are on the north side of the…read moreSales building. Some chargers are blocked by parked vehicles! While these chargers could be used to charge other vehicles, management only lets BMW users plug in. They let my colleague charge his rental BMW in the 21-kW charger. I had a rental Toyota, and they sent me to the Doggett Jeep dealership

I have found that Mercedes Benz of Beaumont goes above and beyond to ensure customer satisfaction…read more All dealerships make this claim, but Mercedes Benz of Beaumont actually delivers. I purchased my last two Mercedes SUVs here. When it's time for another one, Mercedes Benz of Beaumont will be my first stop.

I had a new Mercedes in Houston waiting for me. I was on the I-10 in Beaumont going to Lake…read moreCharles for personal business reasons in my well maintained C250. My light came on stating I was 1 quart low in oil, it scared me and I stopped at the MB in Beaumont. I went in and waited ten minutes while a person cleaned their desk to ask the question about the express service, they do not have it. I can stop at any MB in Houston and get topped off. Their concierges in the front just stand around, no customer service. I found a private oil change place which told me bring them the oil they would put it in for free. This is not a dealer who provides the Mercedes Benz experience.

Great experience here, highly recommend…read more I would highly recommend them for vehicle service. I live about the same distance from most Volkswagen dealerships in the Houston and Beaumont areas. I read the reviews from previous customers and decided to make the drive to Beaumont (67 miles) to have a Check Engine Light evaluated on my VW TDI. I got there at 0730 Monday after driving through some nasty rain. First, I was able to drive into the service area, out of the rain and was pleasantly greeted by Andrea who said they would try to work me in since I didn't have an appointment. I was able to wait comfortably in their well stocked waiting area. I had internet, tv and a quiet place to relax. There were several customers who had appointments that were promptly taken care of. I was glad to see that they were taken care of quickly. Everyone there was super nice to me while I waited. I had settled in thinking I was going to be there awhile but Andrea approached me after about 2 hours and said my car was done, they had replaced 2 glow plugs which were covered under warranty (2012 Jetta) and there was no charge. This experience made my early get up, nasty drive and not knowing what the problem was very pleasant. I would definitely go back for service and will plan on shopping there for my next Volkswagen.

Waited 4 hours for my tweeter speaker to be changed to then be told that the new one was broken…read morefresh out of the box. Why dont we check these things before wasting clients time? I grocery shop for my 3 kids every single time I have to go to this business because I know it is a day's trip ALWAYS and I want them to stay fed during our wait. This was a waste of my time, money, and patience today. You guys have me absolutely freaking fed up with the way you treat people who are not trying to buy a new vehicle!!! Do better for crying out loud, y'all are ridiculous.

When it comes to buying a car, I do lots of research. As a result we've been driving the Kia brand…read moresince 2004 because they never need repairs. For the past months we've been tracking pricing on new Kia Soul vehicles to gauge the right time to trade our 2013 Soul. Earlier this week I shopped electronically at all my usual suspect dealers from in the region from Houston to Baton Rouge. Then fortunately we ended our search at Classic Kia in Beaumont, in spite of my misguided bias about better pricing at the big town dealers. And I am so very happy to have dealt with Classic! Shelby was our contact person and guide at Classic. He and I had started the deal earlier online as Shelby furnished to me several choices of new in-stock Kia Soul models. In the meantime, I found some pricing backup from Consumer Reports. So having chosen the car we wanted, loaded with backup data, my wife and I went over the Classic Kia location, met with Shelby and eventually with Eric, his boss. And cousin. Shelby was most engaging and refreshingly quirky as we hammered out the pricing issues. We eventually agreed to a deal after an epic round or two of negotiating and arm-wrestling. Our deal was the best I had seen based on pricing quotes I had gathered from a bunch of regional dealers! And right here in our home town, don'cha know? And I was so impressed the with comfortable design of the showrooms and offices. In short, the layout of the sales floor plus the engaging and knowledgeable sales staff made for the most professional car-buying experience I have ever encountered. These guys have been to the county fair a couple of times and truly know what they are doing!

I've bought two cars and had excellent experiences. Highly recommend Austin or Phillip!! Nothing…read morebut great experiences in service too. I usually wait for my oil change even tho there's a ride to take you home if you want. Owen takes my keys with a smile and Misty has always taken care of the service I need done. Nothing but good things to say about the people and business!

In late May, I wanted to charge my EV rental, so I came here. The charger was switched on, so I…read moretried to charge, but it gave an error. An employee said that it has not worked in months! Please fix it, put a sign on it, switch it off, or remove it. Would it be OK if a gas station left gas pumps out of order for months?

I love coming too Classic Acura Joshua and rocky and Robert are the best people too come too when…read morethere's a problem always so friendly ! I do recommend you guys coming to classic acura. They are the best ?!

I was in and out in under a hour and half that make things easy and stress free highly recommend…read morecoming here and buying used and new vehicles