I like this shop better than Russ Moore because Summit Transmission was friendlier, cheaper, with…read morefaster service. For example: I saved $1,400 and my vehicle was ready in 4-5 days. Russ Moore wanted $5,500 and needed 2 weeks. The Chevy or GMC dealership wanted almost $10,000 for a Tahoe transmission and over 2 weeks. Wow

These guys came and picked my truck up to rebuild my transmission They got it there said they…read moreneeded diagnose it and drove it around.A. I had a tracker on it and it never left the shop.B. Regardless I was going to pay for a rebuilt transmission, regardless of a diagnosis I never asked for a diagnosis. I just wanted my transmission rebuilt. They're lazy and they lied. They never drove it anywhere to do their so-called diagnosis. I wouldn't waste my time. After I picked it up, it started slipping five minutes down the road I had it rebuilt somewhere else.

Rich's Auto Center Twenty-plus years ago Rich's was…read morerecommended by a Waynedale car repair shop that was going out of business. In those twenty years, we have never been disappointed in quality, value, personnel, convenience, communication, choices, recommendations...on and on...we really cannot say enough good about Rich's. Even with a recent change of ownership, the aforementioned attributes remain, while enhancing a family-owned and operated experience. Of course, we sometimes think the repair is expensive - then, we realize we have never been disappointed. Quality does not cost, it pays. Wally and Phyllis Hull

I would like to recognize Rich's Auto Center in Fort Wayne, Indiana…read more On Friday my transmission failed on the way back to Canada. By sheer luck we ended up at Rich's Auto Center. Both Nick & Will treated us with the upmost respect and courtesy. While we figured out the course we wanted too take Nick & Will were totally supportive. In the end we ended up having Rich's Auto Center replace our transmission and do a few other repairs. With their full schedule I do know how they did it but by end of day Tuesday we had our vehicle back and in full working condition. I cannot say enough good things about Nick & Will

We've been going to the guys at Jess Lewis for a few years now, and we're always impressed with…read moretheir straightforwardness and honesty. Those are hard-to-find qualities in the auto repair business. Their keeping our old minivan on the road and for that we're grateful!

owner is about the worst businessman ever I brought my car in paid $4200 to get a transmission in…read moreJune end of June. I returned it because my front end where they dropped my transmission for some reason the swaybar was by the brake line for the nickel and dying for the repair $95 per diagnostic, which didn't 75 nuts which was five apiece $77 and when I inquired the owner got upset with me and threw me out of his establishment after I explained to him I was gonna do a yelp and the Better Business Bureau so if you have any business with transmissions, this is not the place to go ever all they care is about your money. They don't care about the quality they don't care about customer service they care about their money they far away from this company as possible. I hope they stand by their warranty. It looks right now I'm gonna have a problem if I have a problem with my transmission for the next 12,000 miles .

First started coming to Russ Moore years back when CJ engines built the engine for my hot rod. Russ…read moreMoore built the matching Transmition. (383 and transmition still running after all these years.) then, a few years later, Russ Moore rebuilt the transmition for a Minivan I was driving to Florida. (Transmition and MV still running after all these years.) So when a freind needed his transmition rebuilt, Russ Moore is where I sugested. And that was where he went and was well treated. So now, when I needed a transmition for a near antique vehicle, Russ More was beyond a doubt my first and only choice! And in the future, should I need another transmission, I'll be back! Many thanks.

Great service and fair pricing. John was easy to work with and communicate with. He was very up…read morefront with the expectations and the warranty is great too!

It was four o'clock in the afternoon and I was almost at the end of my drive from Richmond, VA to…read moreFort Wayne, IN, when my F-150 died at a stoplight. I started it back up again, no problem, but the wrench light on the dash came on. I had just driven 600+ miles and the last thing I needed was for a problem now that I arrived. I googled auto repair diagnostics on my trusty phone and this shop popped up and it was only 2 miles away. I parked, left the truck running and went into the shop and explained my situation. Steve stopped what he was doing and brought his scanner out to the truck. He scanned and found a code which turned out not to be serious. "Maybe a glitch in the system." He cleared it for me and all was right with the world again. I asked him how much I owed him, and he told me I could be on my way. No charge. He made my day. Thanks Steve!

We have been using Shawn and his crew for several years. The team in Decatur really know their…read morestuff and try to help the best way they can. MOST transmission shops DO NOT have the warranty that Expert Transmission offers. Give these guys a try!

I made an appointment to access a transmission fluid leak and have some parts installed to upgrade…read morethe valve body (shifting issues) and pan. After three days in the shop, the parts were installed and shifting issues were resolved. I was told that the fluid leak was coming from somewhere other than the transmission system. Surprised, I told them I would have that taken care of by my mechanic. As it turned out it was in fact leaking from the transmission cooler and replaced by the second shop. Why Fort Wayne Transmission Centers couldn't identify this or were not truthful about wanting to repair it, is beyond me. I am certainly disappointed and will look elsewhere for future transmission repairs.

Took my truck in to have tranny completely rebuilt. took them 2 weeks to fix it. I got it back and…read morethe speed sensor was broken so I had no speedometer. they took a week to fix this issue. then I had it one more week and the tranny failed. I took it back in and they said something came apart inside the transmission and they had to fix it. I waited another week. So I get my truck back again and have it almost a month and again something broke inside. I called them and they said bring it back in. I thought to myself (I think not ) after all this. I decided to tear the tranny down myself. I found upon doing this I was missing a nut to my carrier bearing mount. And a nut inside my tranny was completely loose causing my gears not to engage fully. I fixed this issue easily and permanently with locktite and set screws that should have been tightened inside the nut. Any transmission shop should have known how to do this upgrade correctly. I would not recommend this shop if you want quality knowledgeable work done. I mean granted the guys at the shop are really nice but their work is far from quality. I would do research on transmission shops and choose wisely but save yourself a headache and don't go here. If your reading my review good luck on your search.

Yes. My husband and I have taken more than 1 car to be cared for there in the past years. The…read morequality of care has been wonderful and the cost has been reasonable. The staff explained the situation of the problem in each instance. The staff would answer the phone and Answer all questions of customers calling in.

This was my first time here. Same day service for oil change and belt replacement for my Mercedes…read moreand they did not charge me to repair a cover that was disconnected and interfering with radiator fan. The cost for the oil change was more than reasonable. (Note: Mercedes Dealership charges more than double for their oil changes and services). Most important, the Attendant and the Mechanics were very friendly. Unlike other Dealerships, they were thorough in explaining their diagnosis; no unnecessary or pressure sales tactics. Now my new Mercedes service center.

Great people to work with. Had a quote from another repair shop that I had used along time ago but…read moreseemed really high. Went to RB and they did a quote for the same same things and was half of what other shop wanted. When your talking $700.00 versus $1400.00 and good referral why would you go somewhere else. Will tell everyone to go to RB. Thank You so much Dianna Amburgey

I took my custom station wagon to RB Auto for a problem with the power steering. They quickly…read morediagnosed the problem and fixed the problem for a great price!

Great honest, local business. I've tried the chains/nationals, but there's just something special…read moreabout the one-on-one conversation this place provides. They could also be called "Customer" Care Center. I'll be back.

Take your car elsewhere. They overcharge and they don't fix the problem. Their customer service is…read moreterrible. Save your hard earned money and use a reputable mechanic. I was burned $700+ dollars from them, the actual repair from a reputable mechanic was 125.00 out the door with taxes and it was fixed this time. Read my review on google and read other bad reviews to make your decision. Don't believe the good reviews as that is their friends.